workplace
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Curiosity & Patience – Keys to Productive Mediations — Benson Mediation, Arbitration, Workplace Investigation
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One of the most difficult challenges a mediator faces is engaging with parties and their lawyers and doing so with an open mind and a willingness to ...

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Mediation in the Fourth Quarter — Benson Mediation, Arbitration, Workplace Investigation
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Fall has arrived, at least according to the calendar. Summer vacations have come and gone, school has started, and the holiday season will start any ...

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Mediating Hurricane Claims — Benson Mediation, Arbitration, Workplace Investigation
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The current iteration of state sponsored hurricane mediation incorporates the conventions of all interest-based mediation: confidentiality, to encourage ...

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Agreeing to Disagree in Mediation — Benson Mediation, Arbitration, Workplace Investigation
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Trials do not end with the parties agreeing to disagree. Arguments are won or lost in courtrooms. Trials are designed as a kind of crucible where judges ...

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Your First and Best Opportunity to Influence — Benson Mediation, Arbitration, Workplace Investigation
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Mediation statements are not required but they can be an important tool for you to help the mediator help you. I can often tell right away how the day ...

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Knowing When It’s Smart to Walk Away from the Table — Benson Mediation, Arbitration, Workplace Investigation
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Yes, I’m a mediator. I’m much happier when a case settles than when it ends in an impasse. But I also respect when a lawyer knows when it’s time to stop ...

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Winning Isn’t the Goal—Getting the Case Settled Is — Benson Mediation, Arbitration, Workplace Investigation
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How Lawyers Can Enlist the MediatorThe most effective mediations start with a quiet, candid conversation before the session begins. Tell me where your ...

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When Mediation Isn’t the Right First Move — Part I — Benson Mediation, Arbitration, Workplace Investigation
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Knowing When Litigation Creates the Leverage You NeedIf mediation is central to alternative dispute resolution, is it ever better to choose the ...

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Palli Palli: What the Korean Obsession with Speed Can Teach the Modern Workplace
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If you’ve spent any time working with Korean teams, you’ve probably heard the phrase “Palli-Palli” (빨리빨리).Literally meaning “quickly, quickly,” it ...

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Beyond wellbeing: How to actually build workplace resilience
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Summary: Organisations often invest in wellbeing, which is crucial, but what about resilience? Resilience is an organisational capability ...

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