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The Hidden Costs of Monitoring Employees with AI
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<p>Workplace surveillance tools are more accessible than ever. That&#8217;s exactly why leaders need to think harder about whether to use ...

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When a Team Member Underperforms—but Has Organizational Capital
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<p>Strategies to prevent an &#8220;untouchable&#8221; employee from getting in the way of the results you&#8217;re accountable ...

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When Is It Time to Step Down?
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<p>This week&#8217;s HBR Executive Agenda tackles one of a CEO&#8217;s biggest challenges: deciding when to hand the reins to a ...

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Will Your Organization Stand By Its Values—Even When It’s Hard?
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Thirty years ago, Ralph Larsen, then the CEO of Johnson & Johnson, was interviewed by Jim Collins and Jerry Porras, who quoted him in their 1996 HBR ...

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Could You Benefit from a Digital Twin?
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<p>In some workplaces, digital clones are advancing from novelty items to useful tools.</p>

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You Need to Understand Your Employees’ Caregiving Responsibilities
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Most of us are caregivers. Seventy-three percent of all U.S. employees, and 71% of employees globally, identify as caregivers with responsibilities to look ...

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Middle Managers Will Make or Break AI Adoption
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The most common failure point in generative AI is not the boardroom, the vendor shortlist, or the training portal. It is the layer of managers who must turn ...

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How Japan’s Oldest Companies Navigate Uncertainty
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In 1945, an air raid destroyed the main Tokyo factory of Toraya, a leading Japanese confectioner since the 16th century. Despite the ongoing world war, the ...

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AI Transformation Requires Redesigning Work, Not Cutting Roles
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<p>If leaders default to headcount reduction, the result will be an organization that is smaller but not smarter.</p>

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A Formula for Calculating Your Company’s Geopolitical Exposure
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<p>The organizations that do the math will be several moves ahead.</p>

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Do Your B2B Customers See the Value You Deliver?
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Most B2B companies have long harbored a costly blind spot: a gap between the value they create for customers and the value those customers can see, measure, ...

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How to Spot a Toxic Leader—Before Hiring Them
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<p>Six steps to help hiring managers evaluate candidates&#8217; interpersonal skills.</p>

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