BRIAN KENNY: Welcome to Cold Call, the podcast where we dive deep into the groundbreaking case studies used in the classroom at ...
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Is your company’s outsourced AI technology leaving it vulnerable to unexpected risk? As enterprises increasingly embed third-party systems into their ...
<p>Former Best Buy CEO Hubert Joly on how to plan for the long term during volatile times.</p>
<p>How human strategists can free up time and focus on using their unique judgment.</p>
In April 2025, Amazon launched “Buy for Me,” which lets its AI agent visit brand websites, select products, enter payment details, and complete purchases ...
In the global story of AI adoption, the United States appears to be the clear leader. Meanwhile, Japan, once a global powerhouse of technological ...
<p>Without the right scaffolding, the people closest to the work often end up quietly dropping out of the innovation process.</p>
<p>In this week’s <em>The Insider</em> newsletter, managing editor Gretchen Gavett writes about designing work around how teams ...
Benjamin is a consultant who advises government agencies on technology partnerships. He signed up for an AI scheduling agent, expecting it to buy back his ...
During the past decade, companies have invested heavily in becoming customer centric. Digital platforms now generate continuous streams of reviews, feature ...
<p>Research points to five ways companies can reduce the “brand debt” that AI can incur.</p>
BRIAN KENNY: Welcome to Cold Call, the podcast where we dive deep into the groundbreaking ideas behind Harvard Business School case ...