{"id":99979,"date":"2025-02-20T19:12:06","date_gmt":"2025-02-20T19:12:06","guid":{"rendered":"https:\/\/peraltafinancing.com\/business\/real-estate\/aim-high-for-2025-performance-with-insights-from-the-appfolio-property-management-benchmark-report\/"},"modified":"2025-02-20T19:12:06","modified_gmt":"2025-02-20T19:12:06","slug":"aim-high-for-2025-performance-with-insights-from-the-appfolio-property-management-benchmark-report","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=99979","title":{"rendered":"Aim High for 2025 Performance With Insights From the AppFolio Property Management Benchmark Report"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p>\t\t\t\t\t\t\t\t<!-- Showing the last modified date and the author name --><\/p>\n<p style=\"margin-bottom: 0;\">Published on February 18th, 2025<br \/>By <a href=\"https:\/\/www.appfolio.com\/blog\/author\/appfolio\/\" title=\"Posts by AppFolio\" rel=\"author\" itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\">AppFolio<\/a><\/p>\n<p><span style=\"font-weight: 400;\">In an era where resident expectations are growing \u2014 along with operational costs \u2014 property management companies are discovering that traditional approaches no longer cut it. To better understand what this year may have in store for the industry, AppFolio surveyed over 2,000 property management professionals to learn more about their sentiments and outlook for the coming year. The data \u2014 compiled in our 2025 Property Management Benchmark Report \u2014 captures an evolving industry. Artificial intelligence (AI) use is growing rapidly, and companies that have embraced the technology are significantly more optimistic about the year ahead than those who have not.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s a peek at what you\u2019ll find in <a href=\"https:\/\/www.appfolio.com\/resources\/library\/benchmark-report\">the full report<\/a>.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Shifting Industry Economics<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Property managers are grappling with escalating operational costs across multiple fronts. Rising insurance costs have emerged as a critical concern, particularly in the southern and western states where natural disasters are more frequent.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-16443\" src=\"https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Top-Threats-Increased-YoY-1.png\" alt=\"\" width=\"3600\" height=\"2520\" srcset=\"https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Top-Threats-Increased-YoY-1.png 3600w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Top-Threats-Increased-YoY-1-300x210.png 300w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Top-Threats-Increased-YoY-1-1024x717.png 1024w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Top-Threats-Increased-YoY-1-1536x1075.png 1536w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Top-Threats-Increased-YoY-1-2048x1434.png 2048w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Top-Threats-Increased-YoY-1-1140x798.png 1140w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Top-Threats-Increased-YoY-1-589x412.png 589w\" sizes=\"auto, (max-width: 3600px) 100vw, 3600px\"\/><\/p>\n<p><span style=\"font-weight: 400;\">Adding to these pressures of climbing operational expenses, rental income remains stagnant \u2014 a direct result of cooling rent growth and increasing vacancy rates across many markets. <\/span><a href=\"http:\/\/www.apartmentlist.com\/research\/national-rent-data\"><span style=\"font-weight: 400;\">Apartment List data<\/span> <\/a><span style=\"font-weight: 400;\">shows that U.S. apartment vacancy rates finished the year 2024 at 6.8%, while year-over-year rent growth ended up at -0.6%.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To offset these increasing costs and lower revenue, property management businesses are actively seeking new revenue streams and operational efficiencies. Notably, there\u2019s been a significant uptick in fee managers offering additional services to residents and bringing maintenance operations in-house, revealing how companies are adapting their business models to improve profitability.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-16444\" src=\"https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Owner-Operators.png\" alt=\"\" width=\"3600\" height=\"2660\" srcset=\"https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Owner-Operators.png 3600w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Owner-Operators-300x222.png 300w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Owner-Operators-1024x757.png 1024w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Owner-Operators-1536x1135.png 1536w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Owner-Operators-2048x1513.png 2048w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Owner-Operators-1140x842.png 1140w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Owner-Operators-589x435.png 589w\" sizes=\"auto, (max-width: 3600px) 100vw, 3600px\"\/><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-16445\" src=\"https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Fee-Managers.png\" alt=\"\" width=\"3600\" height=\"2950\" srcset=\"https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Fee-Managers.png 3600w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Fee-Managers-300x246.png 300w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Fee-Managers-1024x839.png 1024w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Fee-Managers-1536x1259.png 1536w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Fee-Managers-2048x1678.png 2048w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Fee-Managers-1140x934.png 1140w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Fee-Managers-589x483.png 589w\" sizes=\"auto, (max-width: 3600px) 100vw, 3600px\"\/><\/p>\n<p><span style=\"font-weight: 400;\">In-house maintenance can offer a competitive advantage and be a significant revenue driver for fee managers \u2014 but it has to be properly structured and executed. To learn more, opt in for <a href=\"https:\/\/www.appfolio.com\/resources\/library\/benchmark-report\">the full report<\/a>.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Technology Reshaping Operations<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The research reveals a shift in how property management companies approach technology adoption, with a big year-over-year increase in the perceived potential of technology to improve operational efficiency.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-16446\" src=\"https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Improve-Efficiency-1.png\" alt=\"\" width=\"3600\" height=\"1910\" srcset=\"https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Improve-Efficiency-1.png 3600w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Improve-Efficiency-1-300x159.png 300w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Improve-Efficiency-1-1024x543.png 1024w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Improve-Efficiency-1-1536x815.png 1536w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Improve-Efficiency-1-2048x1087.png 2048w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Improve-Efficiency-1-1140x605.png 1140w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Improve-Efficiency-1-589x312.png 589w\" sizes=\"auto, (max-width: 3600px) 100vw, 3600px\"\/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">The report also reveals a significant increase in AI adoption, with overall usage jumping from 21% to 34% in just one year.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-16447\" src=\"https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Using-AI-Size-1.png\" alt=\"\" width=\"3600\" height=\"3090\" srcset=\"https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Using-AI-Size-1.png 3600w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Using-AI-Size-1-300x258.png 300w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Using-AI-Size-1-1024x879.png 1024w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Using-AI-Size-1-1536x1318.png 1536w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Using-AI-Size-1-2048x1758.png 2048w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Using-AI-Size-1-1140x979.png 1140w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Using-AI-Size-1-589x506.png 589w\" sizes=\"auto, (max-width: 3600px) 100vw, 3600px\"\/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">As digital transactions and online resident interactions become the norm, property management companies are facing heightened cybersecurity risks. Some <\/span><span style=\"font-weight: 400;\">40% of property managers are more concerned today about online fraud incidents than last year, and 37% are more concerned about data security.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-16448\" src=\"https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/More-or-Less-Concerned.png\" alt=\"\" width=\"3600\" height=\"1680\" srcset=\"https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/More-or-Less-Concerned.png 3600w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/More-or-Less-Concerned-300x140.png 300w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/More-or-Less-Concerned-1024x478.png 1024w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/More-or-Less-Concerned-1536x717.png 1536w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/More-or-Less-Concerned-2048x956.png 2048w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/More-or-Less-Concerned-1140x532.png 1140w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/More-or-Less-Concerned-589x275.png 589w\" sizes=\"auto, (max-width: 3600px) 100vw, 3600px\"\/><\/p>\n<p><span style=\"font-weight: 400;\">As the real estate industry grapples with the growing threat of data and payment fraud, operators must choose property management software that prioritizes security and has the proper payment and data safeguards in place.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">A Bright Outlook for Real Estate Management in 2025<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Looking ahead, the majority of respondents expect increases in revenue, NOI, and units under management.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-16449\" src=\"https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Expectations-2024-2026.png\" alt=\"\" width=\"3600\" height=\"2110\" srcset=\"https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Expectations-2024-2026.png 3600w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Expectations-2024-2026-300x176.png 300w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Expectations-2024-2026-1024x600.png 1024w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Expectations-2024-2026-1536x900.png 1536w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Expectations-2024-2026-2048x1200.png 2048w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Expectations-2024-2026-1140x668.png 1140w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Expectations-2024-2026-589x345.png 589w\" sizes=\"auto, (max-width: 3600px) 100vw, 3600px\"\/><\/p>\n<p><span style=\"font-weight: 400;\">Those who have already incorporated AI into their day-to-day workflows report higher optimism across the board.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-16450\" src=\"https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Expectations.png\" alt=\"\" width=\"3600\" height=\"2080\" srcset=\"https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Expectations.png 3600w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Expectations-300x173.png 300w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Expectations-1024x592.png 1024w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Expectations-1536x887.png 1536w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Expectations-2048x1183.png 2048w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Expectations-1140x659.png 1140w, https:\/\/blog.appfolio.com\/wp-content\/uploads\/2025\/02\/Expectations-589x340.png 589w\" sizes=\"auto, (max-width: 3600px) 100vw, 3600px\"\/><br \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Overall, the data suggests that companies adopting new technology and resident-centric services are better positioned for growth in an increasingly competitive market.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For a deep dive into the technologies that are making a big difference, check out the full <a href=\"https:\/\/www.appfolio.com\/resources\/library\/benchmark-report\">2025 Property Management Benchmark Report<\/a>. The report includes the rest of our survey findings and insights for you to compare your outlook for the year ahead and put trends that you may not have been aware of on your radar.<\/span><\/p>\n<\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Published on February 18th, 2025By AppFolio In an era where resident expectations are growing \u2014 along with operational costs \u2014 property management companies are discovering that traditional approaches no longer cut it. To better understand what this year may have in store for the industry, AppFolio surveyed over 2,000 property management professionals to learn more [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":99980,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[99],"tags":[11733,46596,29441,1521,10844,5984,5786,14928,10930],"dealstore":[],"offerexpiration":[],"class_list":["post-99979","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-real-estate","tag-aim","tag-appfolio","tag-benchmark","tag-high","tag-insights","tag-management","tag-performance","tag-property","tag-report"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Aim High for 2025 Performance With Insights From the AppFolio Property Management Benchmark Report - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=99979\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Aim High for 2025 Performance With Insights From the AppFolio Property Management Benchmark Report - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"Published on February 18th, 2025By AppFolio In an era where resident expectations are growing \u2014 along with operational costs \u2014 property management companies are discovering that traditional approaches no longer cut it. 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