{"id":96101,"date":"2025-02-18T20:40:17","date_gmt":"2025-02-18T20:40:17","guid":{"rendered":"https:\/\/peraltafinancing.com\/business\/legal\/keeping-clients-happy-blumberg-blog\/"},"modified":"2025-02-18T20:40:17","modified_gmt":"2025-02-18T20:40:17","slug":"keeping-clients-happy-blumberg-blog","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=96101","title":{"rendered":"Keeping Clients Happy – Blumberg Blog"},"content":{"rendered":"


\n<\/p>\n

\n

About 100 years ago, Andre and Edouard Michelin introduced a three-star ranking system in their travel guides. Over the ensuing years, Michelin Guides became a top source for locating restaurants with outstanding cuisine and service. Lawyers can achieve similar distinctions as top attorneys by providing excellent client service. Satisfied clients pay bills promptly, return for additional services, and refer new prospects. <\/h2>\n
\"Keeping
Satisfied clients pay bills promptly, return for additional services, and refer new prospects. <\/figcaption><\/figure>\n

Read this article for client relationship strategies and resources for implementing them.<\/p>\n

<\/p>\n

Adopt Technology.<\/strong> Adopt technology that improves customer service, increases efficiency, and reduces costs. \u00a0<\/p>\n

Be Hospitable<\/strong>. Offer clients beverages and snacks in the office.\u00a0\u00a0<\/p>\n

Celebrate Milestones<\/strong>. Sending personal notes to recognize clients for accomplishments, anniversaries, and birthdays.\u00a0\u00a0\u00a0<\/p>\n

Demonstrate Concern<\/strong>. Ask clients about their interests and needs so that you can address them and show empathy.\u00a0<\/p>\n

Determine Preferences<\/strong>. Determine client preference for type and frequency of billing, newsletters, and updates.<\/p>\n

Explain Fees<\/strong>. Explain fees and billing procedures; document understandings with an engagement agreement.\u00a0\u00a0<\/p>\n

Keep Informed<\/strong> \u2013 Provide clients with periodic status updates and alert them as issues arise.<\/p>\n

Meet deadlines<\/strong>. Be prompt for meetings, determine client priorities, and meet client deadlines.<\/p>\n

Seek Feedback. <\/strong>Use calls, emails, or web surveys to obtain client feedback; ask about the need for additional services and request testimonials for firm websites.<\/p>\n

Stay in Touch<\/strong>. Publish blogs, e-alerts, or newsletters with preventive law tips and legal news.<\/p>\n

Blumberg Products. <\/strong>Blumberg is ready to help with everything needed to run a firm including business cards (engraved<\/a> and 4-color<\/a>), client pamphlets<\/a>, firm brochures (customized<\/em><\/a> and <\/em>semi-customized<\/em><\/a>), and stationery (engraved<\/em><\/a> <\/em>and<\/em> <\/em>full color<\/em><\/a>). Blumberg has systems for case management<\/a>, client intake<\/a>, document assembly<\/a>, marketing<\/a>, and timekeeping<\/a>. Blumberg can help design your marketing materials<\/a> and create a firm logo<\/a>. Find what you need on Blumberg\u2019s website <\/a>or download <\/a>a catalog. Shop by product type <\/a>or practice area. To learn more or order Blumberg products, visit Blumberg\u2019s website, <\/a>chat online<\/a> or call 800 221-2972.<\/p>\n

Conclusion.\u00a0 <\/strong>Delivering exceptional service is imperative to stay ahead in the race for clients. It requires sensitivity to client\u2019s feelings, needs, and preferences. Read the resources accompanying this article for details Keeping happy clients will improve your reputation and attract clients to your firm.\u00a0<\/p>\n

Resources<\/strong><\/p>\n

Articles<\/strong>
Building a Positive Reputation<\/a>
Delivering Excellent Service<\/a>
Distinguishing Your Firm<\/a>
Showing Hospitality<\/a>
Winning Awards<\/a><\/p>\n

Books<\/strong>
Business Etiquette<\/a>
Client-Centered Law Firms<\/a>
Improving Communications<\/a>
Keeping Clients Happy<\/a><\/p>\n

Forms<\/strong>
Client Bill of Rights<\/a>
Client Satisfaction Survey<\/a><\/p>\n

\n
\n
\"Michael<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"

About 100 years ago, Andre and Edouard Michelin introduced a three-star ranking system in their travel guides. Over the ensuing years, Michelin Guides became a top source for locating restaurants with outstanding cuisine and service. Lawyers can achieve similar distinctions as top attorneys by providing excellent client service. Satisfied clients pay bills promptly, return for […]<\/p>\n","protected":false},"author":1,"featured_media":96102,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[97],"tags":[3767,30779,11235,1868,5172],"dealstore":[],"offerexpiration":[],"class_list":["post-96101","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-legal","tag-blog","tag-blumberg","tag-clients","tag-happy","tag-keeping"],"yoast_head":"\nKeeping Clients Happy - Blumberg Blog - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=96101\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Keeping Clients Happy - Blumberg Blog - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"About 100 years ago, Andre and Edouard Michelin introduced a three-star ranking system in their travel guides. Over the ensuing years, Michelin Guides became a top source for locating restaurants with outstanding cuisine and service. Lawyers can achieve similar distinctions as top attorneys by providing excellent client service. Satisfied clients pay bills promptly, return for […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fivemor.com\/?p=96101\" \/>\n<meta property=\"og:site_name\" content=\"Som2ny Network\" \/>\n<meta property=\"article:published_time\" content=\"2025-02-18T20:40:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/fivemor.com\/wp-content\/uploads\/2025\/02\/Keeping-Your-Clients-Happy.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"667\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/fivemor.com\/?p=96101#article\",\"isPartOf\":{\"@id\":\"https:\/\/fivemor.com\/?p=96101\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/fivemor.com\/#\/schema\/person\/b85e3c3dc0e1daea076524dc8810c371\"},\"headline\":\"Keeping Clients Happy – Blumberg Blog\",\"datePublished\":\"2025-02-18T20:40:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/fivemor.com\/?p=96101\"},\"wordCount\":414,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/fivemor.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/fivemor.com\/?p=96101#primaryimage\"},\"thumbnailUrl\":\"https:\/\/fivemor.com\/wp-content\/uploads\/2025\/02\/Keeping-Your-Clients-Happy.jpg\",\"keywords\":[\"Blog\",\"Blumberg\",\"Clients\",\"Happy\",\"keeping\"],\"articleSection\":[\"Legal\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/fivemor.com\/?p=96101#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/fivemor.com\/?p=96101\",\"url\":\"https:\/\/fivemor.com\/?p=96101\",\"name\":\"Keeping Clients Happy - Blumberg Blog - Som2ny Network\",\"isPartOf\":{\"@id\":\"https:\/\/fivemor.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/fivemor.com\/?p=96101#primaryimage\"},\"image\":{\"@id\":\"https:\/\/fivemor.com\/?p=96101#primaryimage\"},\"thumbnailUrl\":\"https:\/\/fivemor.com\/wp-content\/uploads\/2025\/02\/Keeping-Your-Clients-Happy.jpg\",\"datePublished\":\"2025-02-18T20:40:17+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/fivemor.com\/?p=96101#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/fivemor.com\/?p=96101\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/fivemor.com\/?p=96101#primaryimage\",\"url\":\"https:\/\/fivemor.com\/wp-content\/uploads\/2025\/02\/Keeping-Your-Clients-Happy.jpg\",\"contentUrl\":\"https:\/\/fivemor.com\/wp-content\/uploads\/2025\/02\/Keeping-Your-Clients-Happy.jpg\",\"width\":1000,\"height\":667},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/fivemor.com\/?p=96101#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/fivemor.com\/?bp_activities=1\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Keeping Clients Happy – Blumberg Blog\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/fivemor.com\/#website\",\"url\":\"https:\/\/fivemor.com\/\",\"name\":\"Som2ny Network\",\"description\":\"Daily Deals\",\"publisher\":{\"@id\":\"https:\/\/fivemor.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/fivemor.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/fivemor.com\/#organization\",\"name\":\"Som2ny Network\",\"url\":\"https:\/\/fivemor.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/fivemor.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/fivemor.com\/wp-content\/uploads\/2026\/07\/4a0953c4-logo-300x86-1.png\",\"contentUrl\":\"https:\/\/fivemor.com\/wp-content\/uploads\/2026\/07\/4a0953c4-logo-300x86-1.png\",\"width\":300,\"height\":86,\"caption\":\"Som2ny Network\"},\"image\":{\"@id\":\"https:\/\/fivemor.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/fivemor.com\/#\/schema\/person\/b85e3c3dc0e1daea076524dc8810c371\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/fivemor.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/729ae85bf62b9917e93538db2f2688ca?s=96&r=g&default=https%3A%2F%2Ffivemor.com%2Fwp-content%2Fplugins%2Fbuddypress-first-letter-avatar%2Fimages%2Fdefault%2F96%2Flatin_a.png\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/729ae85bf62b9917e93538db2f2688ca?s=96&r=g&default=https%3A%2F%2Ffivemor.com%2Fwp-content%2Fplugins%2Fbuddypress-first-letter-avatar%2Fimages%2Fdefault%2F96%2Flatin_a.png\",\"caption\":\"admin\"},\"sameAs\":[\"https:\/\/fivemor.com\"],\"url\":\"https:\/\/fivemor.com\/?author=1\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Keeping Clients Happy - Blumberg Blog - Som2ny Network","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/fivemor.com\/?p=96101","og_locale":"en_US","og_type":"article","og_title":"Keeping Clients Happy - Blumberg Blog - Som2ny Network","og_description":"About 100 years ago, Andre and Edouard Michelin introduced a three-star ranking system in their travel guides. Over the ensuing years, Michelin Guides became a top source for locating restaurants with outstanding cuisine and service. Lawyers can achieve similar distinctions as top attorneys by providing excellent client service. Satisfied clients pay bills promptly, return for […]","og_url":"https:\/\/fivemor.com\/?p=96101","og_site_name":"Som2ny Network","article_published_time":"2025-02-18T20:40:17+00:00","og_image":[{"width":1000,"height":667,"url":"https:\/\/fivemor.com\/wp-content\/uploads\/2025\/02\/Keeping-Your-Clients-Happy.jpg","type":"image\/jpeg"}],"author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/fivemor.com\/?p=96101#article","isPartOf":{"@id":"https:\/\/fivemor.com\/?p=96101"},"author":{"name":"admin","@id":"https:\/\/fivemor.com\/#\/schema\/person\/b85e3c3dc0e1daea076524dc8810c371"},"headline":"Keeping Clients Happy – Blumberg Blog","datePublished":"2025-02-18T20:40:17+00:00","mainEntityOfPage":{"@id":"https:\/\/fivemor.com\/?p=96101"},"wordCount":414,"commentCount":0,"publisher":{"@id":"https:\/\/fivemor.com\/#organization"},"image":{"@id":"https:\/\/fivemor.com\/?p=96101#primaryimage"},"thumbnailUrl":"https:\/\/fivemor.com\/wp-content\/uploads\/2025\/02\/Keeping-Your-Clients-Happy.jpg","keywords":["Blog","Blumberg","Clients","Happy","keeping"],"articleSection":["Legal"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/fivemor.com\/?p=96101#respond"]}]},{"@type":"WebPage","@id":"https:\/\/fivemor.com\/?p=96101","url":"https:\/\/fivemor.com\/?p=96101","name":"Keeping Clients Happy - Blumberg Blog - Som2ny Network","isPartOf":{"@id":"https:\/\/fivemor.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/fivemor.com\/?p=96101#primaryimage"},"image":{"@id":"https:\/\/fivemor.com\/?p=96101#primaryimage"},"thumbnailUrl":"https:\/\/fivemor.com\/wp-content\/uploads\/2025\/02\/Keeping-Your-Clients-Happy.jpg","datePublished":"2025-02-18T20:40:17+00:00","breadcrumb":{"@id":"https:\/\/fivemor.com\/?p=96101#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/fivemor.com\/?p=96101"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/fivemor.com\/?p=96101#primaryimage","url":"https:\/\/fivemor.com\/wp-content\/uploads\/2025\/02\/Keeping-Your-Clients-Happy.jpg","contentUrl":"https:\/\/fivemor.com\/wp-content\/uploads\/2025\/02\/Keeping-Your-Clients-Happy.jpg","width":1000,"height":667},{"@type":"BreadcrumbList","@id":"https:\/\/fivemor.com\/?p=96101#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/fivemor.com\/?bp_activities=1"},{"@type":"ListItem","position":2,"name":"Keeping Clients Happy – Blumberg Blog"}]},{"@type":"WebSite","@id":"https:\/\/fivemor.com\/#website","url":"https:\/\/fivemor.com\/","name":"Som2ny Network","description":"Daily Deals","publisher":{"@id":"https:\/\/fivemor.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/fivemor.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/fivemor.com\/#organization","name":"Som2ny Network","url":"https:\/\/fivemor.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/fivemor.com\/#\/schema\/logo\/image\/","url":"https:\/\/fivemor.com\/wp-content\/uploads\/2026\/07\/4a0953c4-logo-300x86-1.png","contentUrl":"https:\/\/fivemor.com\/wp-content\/uploads\/2026\/07\/4a0953c4-logo-300x86-1.png","width":300,"height":86,"caption":"Som2ny Network"},"image":{"@id":"https:\/\/fivemor.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/fivemor.com\/#\/schema\/person\/b85e3c3dc0e1daea076524dc8810c371","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/fivemor.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/729ae85bf62b9917e93538db2f2688ca?s=96&r=g&default=https%3A%2F%2Ffivemor.com%2Fwp-content%2Fplugins%2Fbuddypress-first-letter-avatar%2Fimages%2Fdefault%2F96%2Flatin_a.png","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/729ae85bf62b9917e93538db2f2688ca?s=96&r=g&default=https%3A%2F%2Ffivemor.com%2Fwp-content%2Fplugins%2Fbuddypress-first-letter-avatar%2Fimages%2Fdefault%2F96%2Flatin_a.png","caption":"admin"},"sameAs":["https:\/\/fivemor.com"],"url":"https:\/\/fivemor.com\/?author=1"}]}},"_links":{"self":[{"href":"https:\/\/fivemor.com\/index.php?rest_route=\/wp\/v2\/posts\/96101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fivemor.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fivemor.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fivemor.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fivemor.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=96101"}],"version-history":[{"count":0,"href":"https:\/\/fivemor.com\/index.php?rest_route=\/wp\/v2\/posts\/96101\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fivemor.com\/index.php?rest_route=\/wp\/v2\/media\/96102"}],"wp:attachment":[{"href":"https:\/\/fivemor.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=96101"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fivemor.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=96101"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fivemor.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=96101"},{"taxonomy":"dealstore","embeddable":true,"href":"https:\/\/fivemor.com\/index.php?rest_route=%2Fwp%2Fv2%2Fdealstore&post=96101"},{"taxonomy":"offerexpiration","embeddable":true,"href":"https:\/\/fivemor.com\/index.php?rest_route=%2Fwp%2Fv2%2Fofferexpiration&post=96101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}