{"id":93231,"date":"2025-02-17T08:11:10","date_gmt":"2025-02-17T08:11:10","guid":{"rendered":"https:\/\/peraltafinancing.com\/agriculture\/developing-a-tasting-room-loyalty-program-part-1\/"},"modified":"2025-02-17T08:11:10","modified_gmt":"2025-02-17T08:11:10","slug":"developing-a-tasting-room-loyalty-program-part-1","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=93231","title":{"rendered":"Developing a Tasting Room Loyalty Program Part 1"},"content":{"rendered":"<p> <br \/>\n<br \/><span style=\"background-color: #fefdfa;color: #333333;, sans-serif;font-size: 12.8px;line-height: 18.2px\">By Dr Kathy Kelley&#8211;Professor of Horticultural Marketing and Business Management and Dana Ollendyke&#8211; Extension Associate<\/span><br \/>\n<span style=\"font-size: 11.0pt;line-height: 115%\"><br \/><\/span><br \/>\n<span style=\"font-size: 11.0pt;line-height: 115%\">If<br \/>\nyou are a winery owner, you most likely have some type of \u201ccase club\u201d or<br \/>\n\u201ccustomer loyalty\u201d program in place, or you have thought about implementing one<br \/>\nat your tasting room. Whatever you call it, the intent is probably the same \u2013<br \/>\nyou try to reward customers who purchase large quantities of wine from you in<br \/>\nthe form of a discount and\/or invitation to special events.<\/span><br \/>\n<span style=\"font-size: 11.0pt;line-height: 115%\"><br \/><\/span><br \/>\n<\/p>\n<table align=\"center\" cellpadding=\"0\" cellspacing=\"0\" class=\"tr-caption-container\" style=\"margin-left: auto;margin-right: auto;text-align: center\">\n<tbody>\n<tr>\n<td style=\"text-align: center\"><a href=\"https:\/\/blogger.googleusercontent.com\/img\/b\/R29vZ2xl\/AVvXsEir1ixW5qWjUIjzJ1VYM6dPtDYv5YRPVaGy3IHxQcMnDqTWMT8vYUQsi__beHqiDM0sisrXhk5Lp9iJaXRVo3bG2sNBJDv7DZrx1kcxvvpLaX53EJ_oQkIYBG-mnYQSplsTJXhtfm59PH3R\/s1600\/Dollarphotoclub_66324379.jpg\" style=\"margin-left: auto;margin-right: auto\"><img loading=\"lazy\" decoding=\"async\" border=\"0\" height=\"293\" src=\"https:\/\/blogger.googleusercontent.com\/img\/b\/R29vZ2xl\/AVvXsEir1ixW5qWjUIjzJ1VYM6dPtDYv5YRPVaGy3IHxQcMnDqTWMT8vYUQsi__beHqiDM0sisrXhk5Lp9iJaXRVo3bG2sNBJDv7DZrx1kcxvvpLaX53EJ_oQkIYBG-mnYQSplsTJXhtfm59PH3R\/s400\/Dollarphotoclub_66324379.jpg\" width=\"400\" \/><\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"tr-caption\" style=\"text-align: center\">A customer purchase of multiple bottles of wine (photo credit Efired\/ Dollar Photo Club).<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-size: 11.0pt;line-height: 115%\"><br \/><\/span><br \/>\n<span style=\"font-size: 11.0pt;line-height: 115%\"><br \/><\/span><br \/>\n<span style=\"font-size: 11.0pt;line-height: 115%\">If<br \/>\ncrafted and administered correctly, these programs benefit the customer and the<br \/>\ntasting room, but sometimes they do not provide the desired return on<br \/>\ninvestment. This blog series will help you take a look at your current (or<br \/>\npotential) loyalty program and decide whether your program needs to be tweaked<br \/>\nor radically changed in order to be more successful.<\/span><br \/>\n<span style=\"font-size: 11.0pt;line-height: 115%\"><br \/><\/span><br \/>\n<span style=\"font-size: 11.0pt;line-height: 115%\">What<br \/>\nshould a loyalty program do for your business? Simply put, your loyalty program<br \/>\nshould help increase your tasting room\u2019s profits. A research paper written by<br \/>\n<a href=\"http:\/\/bit.ly\/1q5NqAI\" target=\"_blank\">Sports Loyalty International<\/a>, a customer loyalty program developer, outlines<br \/>\nsome of the general benefits of creating a loyalty program.<\/span><br \/>\n<span style=\"font-size: 11.0pt;line-height: 115%\"><br \/><\/span><br \/>\n<span style=\"font-size: 11.0pt;line-height: 115%\">By<br \/>\nenrolling in a loyalty program, members:&nbsp;<\/span><\/p>\n<ul>\n<li><span style=\", sans-serif;font-size: 11pt;line-height: 115%\">may be less likely to \u201cdefect\u201d and<br \/>\npurchase from another winery<\/span><\/li>\n<li><span style=\", sans-serif;font-size: 11pt;line-height: 115%\">could increase their spending over time&nbsp;<\/span><\/li>\n<li><span style=\", sans-serif;font-size: 11pt;line-height: 115%\">and could<br \/>\nbe more responsive to promotions.<\/span><\/li>\n<\/ul>\n<p>\n<span style=\"font-size: 11.0pt;line-height: 115%\">These factors could reduce your marketing costs since<br \/>\nyou will have information about their preferences and habits, allowing for a<br \/>\nmore targeted promotional effort.&nbsp;<\/span><br \/>\n<span style=\"font-size: 11.0pt;line-height: 115%\"><br \/><\/span><br \/>\n<span style=\"font-size: 11.0pt;line-height: 115%\">Additionally,<br \/>\ncustomers may shift spending to \u201chigher margin products\u201d, and members could<br \/>\nrefer your program to friends and family based on their positive experience.<\/span><br \/>\n<span style=\"font-size: 11.0pt;line-height: 115%\"><br \/><\/span><br \/>\n<span style=\"font-size: 11.0pt;line-height: 115%\">The next post in this series will focus on your business&#8217;s goals for the loyalty program.<\/span><br \/>\n<br \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Dr Kathy Kelley&#8211;Professor of Horticultural Marketing and Business Management and Dana Ollendyke&#8211; Extension Associate If you are a winery owner, you most likely have some type of \u201ccase club\u201d or \u201ccustomer loyalty\u201d program in place, or you have thought about implementing one at your tasting room. Whatever you call it, the intent is probably [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":93232,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12026],"tags":[11654,15483,3341,13239,688,23650],"dealstore":[],"offerexpiration":[],"class_list":["post-93231","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agriculture","tag-developing","tag-loyalty","tag-part","tag-program","tag-room","tag-tasting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Developing a Tasting Room Loyalty Program Part 1 - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=93231\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Developing a Tasting Room Loyalty Program Part 1 - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"By Dr Kathy Kelley&#8211;Professor of Horticultural Marketing and Business Management and Dana Ollendyke&#8211; Extension Associate If you are a winery owner, you most likely have some type of \u201ccase club\u201d or \u201ccustomer loyalty\u201d program in place, or you have thought about implementing one at your tasting room. 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