{"id":90530,"date":"2025-02-15T23:03:48","date_gmt":"2025-02-15T23:03:48","guid":{"rendered":"https:\/\/peraltafinancing.com\/analytics\/gtmtips-why-does-the-google-analytics-tag-show-failed\/"},"modified":"2025-02-15T23:03:48","modified_gmt":"2025-02-15T23:03:48","slug":"gtmtips-why-does-the-google-analytics-tag-show-failed","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=90530","title":{"rendered":"#GTMTips: Why Does The Google Analytics Tag Show &#8216;Failed&#8217;"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p>I\u2019ve covered the more pervasive issue with tags not firing in <a href=\"https:\/\/tagmanager.google.com\">Google Tag Manager<\/a> in my article on the <a href=\"https:\/\/www.simoahava.com\/analytics\/still-running-google-tag-manager-tags\/\">\u201cStill Running\u201d status<\/a>. However, there\u2019s an additional problem you might face with <a href=\"https:\/\/analytics.google.com\/\">Google Analytics<\/a>: tags that show status <strong>Failed<\/strong>, and which refuse to send any data to Google Analytics.<\/p>\n<p>There are a couple of possible reasons for this, and we\u2019ll explore them in this article.<\/p>\n<blockquote>\n<p>Note that <em>any<\/em> tag type in Google Tag Manager can signal <strong>Failed<\/strong>. With the advent of <a href=\"https:\/\/www.simoahava.com\/analytics\/custom-templates-guide-for-google-tag-manager\/\">Custom Templates<\/a>, more and more templates are <em>doing it right<\/em>, meaning they elicit an explicit <strong>Failed<\/strong> status when the tag runs into issues. This isn\u2019t the case with many native templates &#8211; they just gobble up the errors and refuse to signal that something went wrong.<\/p>\n<\/blockquote>\n<p>                <span class=\"simmer\"><br \/>\n  <span class=\"close\">X<\/span><\/p>\n<p>\n    <span class=\"fa fa-md fa-bell\"\/><br \/>\n    <strong>The Simmer Newsletter<\/strong>\n  <\/p>\n<p>\n    Subscribe to the <a href=\"https:\/\/www.simoahava.com\/newsletter\/\">Simmer newsletter<\/a> to get the latest news and content from Simo Ahava into your email inbox!\n  <\/p>\n<p>  <\/span><\/p>\n<div style=\"aspect-ratio: 960 \/ 540;\" class=\"figure nocaption\">\n<p>    <a href=\"https:\/\/www.simoahava.com\/images\/2020\/04\/google-analytics-failed.jpg\" title=\"Google Analytics tag failed\"><\/p>\n<p>    <img decoding=\"async\" class=\"fig-img\" height=\"540\" width=\"960\" loading=\"lazy\" src=\"https:\/\/www.simoahava.com\/images\/2020\/04\/google-analytics-failed.jpg#ZgotmplZ\" alt=\"Google Analytics tag failed\"\/><\/p>\n<p>    <\/a><\/p>\n<\/div>\n<p>There are two reasons (that I could think of) that manifest this behavior.<\/p>\n<h3 id=\"reason-1-the-analyticsjs-library-is-blocked\">Reason 1: The analytics.js library is blocked<\/h3>\n<p>If your browser is <strong>blocking<\/strong> the analytics.js library, meaning the client is unable to load it from <code>https:\/\/www.google-analytics.com\/analytics.js<\/code>, the tag will signal the <strong>Failed<\/strong> status.<\/p>\n<p>This can be due to browser extensions such as <a href=\"https:\/\/www.ghostery.com\/\">Ghostery<\/a> or <a href=\"https:\/\/chrome.google.com\/webstore\/detail\/ublock-origin\/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=fi\">uBlock Origin<\/a>, or it could be a firewall setting in your network. It could even be the <strong>browser itself<\/strong> (<a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/private-browsing-use-firefox-without-history\">Firefox in a Private Window<\/a>, for example).<\/p>\n<div style=\"aspect-ratio: 2282 \/ 706;\" class=\"figure nocaption\">\n<p>    <a href=\"https:\/\/www.simoahava.com\/images\/2020\/04\/ga-blocked.jpg\" title=\"analytics.js blocked\"><\/p>\n<p>    <img decoding=\"async\" class=\"fig-img\" height=\"706\" width=\"2282\" loading=\"lazy\" src=\"https:\/\/www.simoahava.com\/images\/2020\/04\/ga-blocked.jpg#ZgotmplZ\" alt=\"analytics.js blocked\"\/><\/p>\n<p>    <\/a><\/p>\n<\/div>\n<p>Easiest way to check if this is the reason is to open the <strong>Network<\/strong> tab of your browser\u2019s <a href=\"https:\/\/developers.google.com\/web\/tools\/chrome-devtools\/network\">developer tools<\/a>, and search for <code>analytics.js<\/code>. If it\u2019s blocked, it should either not show up at all, or it should appear with a clear indicator. In some browsers, you\u2019ll see messages about resource blocking in the browser console.<\/p>\n<div style=\"aspect-ratio: 2760 \/ 616;\" class=\"figure nocaption\">\n<p>    <a href=\"https:\/\/www.simoahava.com\/images\/2020\/04\/firefox-console.jpg\" title=\"Firefox console\"><\/p>\n<p>    <img decoding=\"async\" class=\"fig-img\" height=\"616\" width=\"2760\" loading=\"lazy\" src=\"https:\/\/www.simoahava.com\/images\/2020\/04\/firefox-console.jpg#ZgotmplZ\" alt=\"Firefox console\"\/><\/p>\n<p>    <\/a><\/p>\n<\/div>\n<p>The image above is from Firefox.<\/p>\n<blockquote>\n<p><strong>Note!<\/strong> If the analytics.js library manages to load, but the extension or browser suppresses the calls to the <code>www.google-analytics.com\/collect<\/code> endpoint, the tag will <strong>not<\/strong> signal the <strong>Failed<\/strong> status.<\/p>\n<\/blockquote>\n<h3 id=\"reason-2-the-namespace-is-occupied\">Reason 2: The namespace is occupied<\/h3>\n<p>When the Google Analytics library loads, it tries to create a <strong>global method<\/strong> named <code>ga<\/code> (by default). This method name can be changed in the <a href=\"https:\/\/developers.google.com\/analytics\/devguides\/collection\/analyticsjs\/renaming-the-ga-object#rename_the_global_object\">analytics.js snippet<\/a> as well as with Google Tag Manager (see below).<\/p>\n<p>However, if this global variable is already taken, Google Analytics fails to initialize and the tag status is set to <strong>Failed<\/strong>.<\/p>\n<p>Easy way to check this is to run the following command in the JavaScript console:<\/p>\n<div class=\"highlight\">\n<pre style=\"background-color:#fff;-moz-tab-size:4;-o-tab-size:4;tab-size:4\"><code class=\"language-javascript\" data-lang=\"javascript\">console.log(<span style=\"color:#0aa\">window<\/span>[<span style=\"color:#0aa\">window<\/span>[<span style=\"color:#a50\">'GoogleAnalyticsObject'<\/span>]]);\n<\/code><\/pre>\n<\/div>\n<p>The response <em>should<\/em> resemble something like this:<\/p>\n<div style=\"aspect-ratio: 954 \/ 308;\" class=\"figure nocaption\">\n<p>    <a href=\"https:\/\/www.simoahava.com\/images\/2020\/04\/everything-ok.jpg\" title=\"analytics.js method content\"><\/p>\n<p>    <img decoding=\"async\" class=\"fig-img\" height=\"308\" width=\"954\" loading=\"lazy\" src=\"https:\/\/www.simoahava.com\/images\/2020\/04\/everything-ok.jpg#ZgotmplZ\" alt=\"analytics.js method content\"\/><\/p>\n<p>    <\/a><\/p>\n<\/div>\n<p>However, it\u2019s minified and could change, so it\u2019s not really a solid way to check. Instead, you can also try this:<\/p>\n<div class=\"highlight\">\n<pre style=\"background-color:#fff;-moz-tab-size:4;-o-tab-size:4;tab-size:4\"><code class=\"language-javascript\" data-lang=\"javascript\">console.log(<span style=\"color:#0aa\">window<\/span>[<span style=\"color:#0aa\">window<\/span>[<span style=\"color:#a50\">'GoogleAnalyticsObject'<\/span>]].loaded);\n<\/code><\/pre>\n<\/div>\n<p>If you get <code>undefined<\/code>, it means Google Analytics has <em>not<\/em> loaded, and something else is occupying the namespace.<\/p>\n<p>It\u2019s very difficult to debug this if some other JavaScript is really overwriting GA\u2019s namespace. You can try looking for it in the <a href=\"https:\/\/developers.google.com\/web\/tools\/chrome-devtools\/javascript#sources-ui\">sources<\/a> of your browser\u2019s developer tools, or you could try <a href=\"https:\/\/umaar.com\/dev-tips\/68-block-requests\/\">blocking scripts<\/a> one by one until you find the one that causes the conflict.<\/p>\n<p>Sometimes it\u2019s not <strong>JavaScript<\/strong> that overwrites the object, though. Browsers have a funky way of assigning <strong>HTML elements<\/strong> to the global <code>window<\/code> variable as well, as long as they have an <code>id<\/code> attribute.<\/p>\n<p>In other words, if the page has an HTML element whose ID is the same as the Google Analytics object name (<code>ga<\/code> by default), the tag will also signal <strong>Failed<\/strong> status! Easy way to check is to run the following code in the JavaScript console:<\/p>\n<div class=\"highlight\">\n<pre style=\"background-color:#fff;-moz-tab-size:4;-o-tab-size:4;tab-size:4\"><code class=\"language-javascript\" data-lang=\"javascript\">console.log(<span style=\"color:#0aa\">document<\/span>.querySelector(<span style=\"color:#a50\">'#'<\/span> + <span style=\"color:#0aa\">window<\/span>.GoogleAnalyticsObject));\n<\/code><\/pre>\n<\/div>\n<p>If this returns an HTML element, it means you have this precise problem.<\/p>\n<div style=\"aspect-ratio: 1130 \/ 308;\" class=\"figure nocaption\">\n<p>    <a href=\"https:\/\/www.simoahava.com\/images\/2020\/04\/span-ga-found.jpg\" title=\"GA found in span\"><\/p>\n<p>    <img decoding=\"async\" class=\"fig-img\" height=\"308\" width=\"1130\" loading=\"lazy\" src=\"https:\/\/www.simoahava.com\/images\/2020\/04\/span-ga-found.jpg#ZgotmplZ\" alt=\"GA found in span\"\/><\/p>\n<p>    <\/a><\/p>\n<\/div>\n<h3 id=\"fix-it\">Fix it!<\/h3>\n<p>So, what\u2019s the fix?<\/p>\n<p>Well, you could run around the site, looking for the JavaScript that\u2019s causing issues, or you can simply <strong>rename the global method using Google Tag Manager<\/strong>. By renaming the method, you\u2019re protecting the variable from further conflicts.<\/p>\n<blockquote>\n<p>You only need to do this <strong>once<\/strong>, so it doesn\u2019t matter if it\u2019s in the <a href=\"https:\/\/www.simoahava.com\/analytics\/google-analytics-settings-variable-in-gtm\/\">Google Analytics Settings variable<\/a> or in the settings of an individual tag. You <strong>do<\/strong> want to make sure the change is in the <strong>first<\/strong> tag that fires on the page, so making the change in <em>all<\/em> your tags is a good precaution.<\/p>\n<\/blockquote>\n<p>You can find the setting by expanding the <strong>Advanced Configuration<\/strong> of your Universal Analytics tags (or the Google Analytics Settings variable).<\/p>\n<p>Type a new value in the <strong>Global Function Name<\/strong> field, and make sure <em>this<\/em> variable isn\u2019t reserved (by e.g. running <code>console.log(window['yourNewVariableName'])<\/code> in the JavaScript console). I usually choose something like <code>_ga<\/code> or <code>__ga<\/code>.<\/p>\n<div style=\"aspect-ratio: 1814 \/ 1276;\" class=\"figure nocaption\">\n<p>    <a href=\"https:\/\/www.simoahava.com\/images\/2020\/04\/change-global-function-name.jpg\" title=\"Change global function name\"><\/p>\n<p>    <img decoding=\"async\" class=\"fig-img\" height=\"1276\" width=\"1814\" loading=\"lazy\" src=\"https:\/\/www.simoahava.com\/images\/2020\/04\/change-global-function-name.jpg#ZgotmplZ\" alt=\"Change global function name\"\/><\/p>\n<p>    <\/a><\/p>\n<\/div>\n<p>Once you make that change, your tags should start working nicely.<\/p>\n<h2 id=\"summary\">Summary<\/h2>\n<p>It\u2019s an edge case, but when it hits you, it might be very difficult to debug.<\/p>\n<p>Scripts taking over global variables is one of the prime reasons you should <strong>always avoid polluting the global namespace <a href=\"https:\/\/www.simoahava.com\/gtm-tips\/restrict-custom-html-tag-scope\/\">when writing JavaScript<\/a><\/strong>.<\/p>\n<p>However, when there <em>is<\/em> a conflict, you\u2019re usually left with two options:<\/p>\n<ol>\n<li>\n<p>Find the conflicting script or HTML element, and fix it.<\/p>\n<\/li>\n<li>\n<p>Accept defeat and edit the Universal Analytics tag settings that fire on the page.<\/p>\n<\/li>\n<\/ol>\n<p>Both have their drawbacks. Sometimes you <em>can\u2019t<\/em> change the conflicting script, because the script has no capability to support changes to the global namespace. And sometimes changing the method name in your tags can lead to problems when trying to figure out why first-party and third-party scripts that rely on the default method name (<code>ga<\/code>) suddenly stopped working.<\/p>\n<p>Important thing is to know how to debug and triage the problem. This article has hopefully given some guidance for how to do this.<\/p>\n<\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>I\u2019ve covered the more pervasive issue with tags not firing in Google Tag Manager in my article on the \u201cStill Running\u201d status. However, there\u2019s an additional problem you might face with Google Analytics: tags that show status Failed, and which refuse to send any data to Google Analytics. There are a couple of possible reasons [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":90533,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12033],"tags":[12765,21623,1531,14492,2443,1791],"dealstore":[],"offerexpiration":[],"class_list":["post-90530","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-analytics","tag-analytics","tag-failed","tag-google","tag-gtmtips","tag-show","tag-tag"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>#GTMTips: Why Does The Google Analytics Tag Show &#039;Failed&#039; - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=90530\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"#GTMTips: Why Does The Google Analytics Tag Show &#039;Failed&#039; - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"I\u2019ve covered the more pervasive issue with tags not firing in Google Tag Manager in my article on the \u201cStill Running\u201d status. 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