{"id":7073456,"date":"2026-10-02T22:22:14","date_gmt":"2026-10-02T22:22:14","guid":{"rendered":"https:\/\/fivemor.com\/?p=7073456"},"modified":"2026-10-02T22:22:14","modified_gmt":"2026-10-02T22:22:14","slug":"iphone-18-pro-max-with-connectivity-issues-needs-to-be-replaced","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=7073456","title":{"rendered":"iPhone 18 Pro Max with connectivity issues needs to be replaced"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p class=\"article-lede\">There are now patches to apply if you don&#8217;t have any problems making calls on an AT&amp;T <a href=\"https:\/\/appleinsider.com\/inside\/iphone-18\" title=\"iPhone 18\" data-kpt=\"1\">iPhone 18 Pro Max<\/a>. If you do, you need to get your phone replaced.&#13;<\/p>\n<p>Since launch, iPhone 18 Pro Max models have been dropping off the AT&amp;T network. In some cases, never to return.&#13;<\/p>\n<p>After an OS update earlier in the week, and a carrier settings update on Friday, the problem may no longer manifest for those who haven&#8217;t seen it. But, that doesn&#8217;t help if your <a href=\"https:\/\/appleinsider.com\/inside\/iphone\" title=\"iPhone\" data-kpt=\"1\">iPhone<\/a> has issues already.&#13;<\/p>\n<p>In <a href=\"https:\/\/9to5mac.com\/2026\/10\/02\/apple-confirms-iphone-18-pro-max-att-cellular-issues-affected-devices-require-hardware-replacement\/\">a statement<\/a> to our friends over at <em>9to5Mac<\/em> and other venues, Apple has given instructions on what to do, and where to do it.&#13;<\/p>\n<blockquote><p>&#8220;We have identified an issue affecting a small number of iPhone 18 Pro Max users on the AT&amp;T network that may cause a device to lose service and be unable to make calls. We released <a href=\"https:\/\/appleinsider.com\/inside\/ios-27\" title=\"iOS 27\" data-kpt=\"1\">iOS 27<\/a>.0.1 earlier this week and strongly encourage all iPhone 18 Pro Max users to update now, and are also issuing a carrier settings update today. These updates together are meant to help prevent this issue from occurring.&#8221;<\/p><\/blockquote>\n<p>Furthermore, Apple also says that already-impacted devices need to be replaced. The best way to do this is at an Apple Store, but some AT&amp;T corporate stores may have stock for replacement as well.&#13;<\/p>\n<p>AT&amp;T says the carrier settings update will auto-populate in the next two weeks. However, we don&#8217;t recommend waiting.&#13;<\/p>\n<h2 data-anchor=\"how-to-force-a-carrier-settings-update\" id=\"how-to-force-a-carrier-settings-update\">How to force a carrier settings update<\/h2>\n<ol>\n<li>Open Settings<\/li>\n<li>Tap General<\/li>\n<li>Tap About<\/li>\n<li>Wait a few seconds, network speed depending<\/li>\n<li>When the screen says that &#8220;new settings requested for your device have been installed,&#8221; you&#8217;re done.<\/li>\n<\/ol>\n<p>Neither the carrier settings update nor the iOS 27.0.1 update will fix a device that&#8217;s had the problem already.&#13;<\/p>\n<p>If you are affected by the iPhone 18 Pro Max call problem, or any other issue on AT&amp;T, be certain to contact support for both the carrier and Apple. AT&amp;T has a <a href=\"https:\/\/www.att.com\/device-support\/selector\/\">device help center<\/a>, and Apple has a <a href=\"https:\/\/support.apple.com\/contact\">general support page<\/a>.&#13;<\/p>\n<\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>There are now patches to apply if you don&#8217;t have any problems making calls on an AT&amp;T iPhone 18 Pro Max. If you do, you need to get your phone replaced.&#13; Since launch, iPhone 18 Pro Max models have been dropping off the AT&amp;T network. In some cases, never to return.&#13; After an OS update [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7073457,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11768],"tags":[17170,2013,15332,1750,1190,35337],"dealstore":[],"offerexpiration":[],"class_list":["post-7073456","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-apple-2","tag-connectivity","tag-iphone","tag-issues","tag-max","tag-pro","tag-replaced"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>iPhone 18 Pro Max with connectivity issues needs to be replaced - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=7073456\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"iPhone 18 Pro Max with connectivity issues needs to be replaced - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"There are now patches to apply if you don&#8217;t have any problems making calls on an AT&amp;T iPhone 18 Pro Max. 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