{"id":7031455,"date":"2026-08-07T05:55:06","date_gmt":"2026-08-07T05:55:06","guid":{"rendered":"https:\/\/peraltafinancing.com\/affiliate-marketing\/paypal-honey-and-5-lessons-for-affiliate-program-managers\/"},"modified":"2026-08-07T05:55:06","modified_gmt":"2026-08-07T05:55:06","slug":"paypal-honey-and-5-lessons-for-affiliate-program-managers","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=7031455","title":{"rendered":"PayPal Honey and 5 Lessons for Affiliate Program Managers"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div itemprop=\"text\">\n<p>Not every week do you see a major affiliate publisher removed from <a href=\"https:\/\/www.amnavigator.com\/blog\/2009\/02\/20\/compare-north-american-affiliate-networks-side-by-side\/\" target=\"_blank\" rel=\"noopener\">top U.S. affiliate networks<\/a>. This was such a week. Remember <a href=\"https:\/\/www.joinhoney.com\/\" target=\"_blank\" rel=\"noopener\">Honey<\/a>, which was <a href=\"https:\/\/investor.pypl.com\/news-and-events\/news-details\/2020\/PayPal-Completes-Acquisition-of-Honey\/default.aspx\" target=\"_blank\" rel=\"noopener\">acquired by PayPal for $4B<\/a> six years ago? Well, as of the time of this post, after <a href=\"https:\/\/www.youtube.com\/watch?v=qCGT_CKGgFE\" target=\"_blank\" rel=\"noopener\">MegaLag\u2019s video<\/a> and <a href=\"https:\/\/www.benedelman.org\/honey-detecting-testers\/\" target=\"_blank\" rel=\"noopener\">Ben Edelman\u2019s investigation<\/a>, PayPal Honey has already been removed from America\u2019s two major affiliate marketing environments: <a href=\"https:\/\/rakutenadvertising.com\/\" target=\"_blank\" rel=\"noopener\">Rakuten Advertising<\/a> and <a href=\"https:\/\/impact.com\/\" target=\"_blank\" rel=\"noopener\">impact.com<\/a>.<\/p>\n<p>On Monday, January 12, Rakuten Advertising announced that Honey was \u201cterminated from the network,\u201d alluding to this termination as a step required \u201cto maintain a high standard of quality\u201d in the network:<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-35273\" src=\"https:\/\/www.amnavigator.com\/wp-content\/uploads\/2026\/01\/honey-rakuten-advertising.jpg\" alt=\"\" width=\"600\" height=\"575\" data-gumlet=\"false\"\/><\/p>\n<p>On Friday, January 16, we learned that Honey was found to be \u201cout of compliance\u201d with impact.com\u2019s \u201cplatform policies\u201d and was \u201cremoved\u201d from their \u201cDiscovery Marketplace\u201d:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-35276\" alt=\"\" width=\"550\" height=\"767\" src=\"https:\/\/amnavigator.gumlet.io\/wp-content\/uploads\/2026\/01\/honey-impactcom-1.jpg?compress=true\"\/><\/p>\n<p>As the above image shows, though, impact.com\u2019s is a temporary suspension, rather than a complete removal from the platform.<\/p>\n<p>It is clear, however, that the grounds for both removals were noncompliance with network policies and engaging in behavior that undermines trust in the partnership economy, as impact.com\u2019s CEO put it. The latter also explicitly called out \u201cattribution manipulation\u201d as the cause leading to PayPal Honey\u2019s suspension.<\/p>\n<p>Coincidentally, or not, the first of the two removals occurred on the first day of the largest U.S. affiliate conference, <a href=\"https:\/\/www.affiliatesummit.com\/\" target=\"_blank\" rel=\"noopener\">Affiliate Summit<\/a>, which <a href=\"https:\/\/x.com\/ePrussakov\/status\/1999590613725978706\" target=\"_blank\" rel=\"noopener\">we attended<\/a> as we do every year. \u201cRakuten\u201d and \u201cHoney\u201d were certainly the words of the day that Monday: both at Affiliate Summit West and all over social media.<\/p>\n<p>With the situation having so many interesting facets \u2014 from the perfect timing of the first suspension (excellent PR play, no doubt) to the well-overdue network-level tackling of conversion misattribution due to affiliate noncompliance \u2014 I want to look at this case as an <a href=\"https:\/\/www.amnavigator.com\/blog\/2018\/05\/09\/what-does-an-affiliate-manager-do\/\" target=\"_blank\" rel=\"noopener\">affiliate manager<\/a>.<\/p>\n<p>Here, at <a href=\"https:\/\/www.amnavigator.com\/\" target=\"_blank\" rel=\"noopener\">AM Navigator<\/a>, we believe that there are five important lessons to learn from this, and all of these should help people <a href=\"https:\/\/www.amnavigator.com\/blog\/2019\/02\/04\/affiliate-marketing-program-management\/\" target=\"_blank\" rel=\"noopener\">manage affiliate programs<\/a>\u00a0better.<\/p>\n<h2><strong>1. One Bad Apple Spoils the Entire Program<\/strong><\/h2>\n<p>No, not in the same way that one bad apple spoils the bunch. Normally, a good affiliate in the program does not get spoiled by a bad one (though we\u2019ve seen cases where this does happen). The program largely suffers because many of the good affiliates that you want to work with won\u2019t even bother partnering with you after seeing that you work with the players with whom they just can\u2019t coexist.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-35333\" alt=\"\" width=\"400\" height=\"266\" src=\"https:\/\/amnavigator.gumlet.io\/wp-content\/uploads\/2026\/01\/affiliate-marketing-rules.jpg?compress=true\"\/>Most present-day affiliate programs operate on the last-touch-wins-all rule. This means that the entire compensation for the conversion goes to the last affiliate who touched the converted customer.<\/p>\n<p>Honey specifically got terminated for affiliate link hijacking and concealed violation of \u201cstand-down\u201d rules, which mandate that browser extensions \u201cstand down\u201d and not fire if there was another affiliate earlier in the clickstream. The reason? Not to overwrite the previous affiliate\u2019s cookie, taking credit for the conversion.<\/p>\n<p>Prior to joining your affiliate program, savvy, rule-abiding affiliates will check who else you\u2019re partnered with. They will use the same policing tools that we, affiliate managers, use. In those programs where they see affiliates who are known for doing everything possible to drop the last cookie, they will often just not join (or won\u2019t actively promote if they\u2019ve already joined). One rule-violating affiliate always makes all other affiliates in your program suffer.<\/p>\n<h2><strong>2. Do Your Own Policing. Don\u2019t Rely on Networks<\/strong><\/h2>\n<p>First off, make sure to spell out your affiliate rules in your <a href=\"https:\/\/www.amnavigator.com\/blog\/2019\/03\/27\/affiliate-program-agreement-terms-conditions\/\" target=\"_blank\" rel=\"noopener\">affiliate program agreement<\/a> or Terms and Conditions (Ts &amp; Cs).<\/p>\n<p>Secondly, understand that having the Ts &amp; Cs in place won\u2019t safeguard you from violations of these. However, while having these rules in place does not <em>guarantee<\/em> that affiliates will play by them, you now have the grounds to police and enforce affiliate compliance with them. Affiliates agree to play by your rules when applying to your program. Once you\u2019ve approved them, you have the right to enforce the rules they\u2019ve agreed to.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-35331\" alt=\"\" width=\"400\" height=\"266\" src=\"https:\/\/amnavigator.gumlet.io\/wp-content\/uploads\/2026\/01\/affiliate-marketing-policing.jpg?compress=true\"\/>Thirdly, and finally, if you run your program on an affiliate network, do not count on the network\u2019s compliance departments to do the policing for you. On the one hand, affiliate network compliance teams monitor for violations of a <em>network\u2019s<\/em> rules and policies (not your program\u2019s), and on the other hand, throughout my decades of managing affiliate programs, more than once have I seen networks look the other way.<\/p>\n<p>It\u2019s\u00a0<em>your<\/em> brand and\u00a0<em>your\u00a0<\/em>business that is at stake here. So, make your own policing and enforcing a priority.<\/p>\n<h2><strong>3. Take Time to Understand the Details<\/strong><\/h2>\n<p>Honey was terminated\/suspended \u201c<a href=\"https:\/\/www.linkedin.com\/posts\/ben-edelman_affiliate-network-impact-has-suspended-honey-activity-7418166630813450241-JY5X\/\" target=\"_blank\" rel=\"noopener\">for the intentional stand-down violations and concealment<\/a>,\u201d but what are these, exactly, and do all browser extensions automatically do these? I\u2019ve explained what \u201cstand-down\u201d means above, but there\u2019s a lot more written about it online. The point I want to drive home is: when monitoring your affiliates\u2019 activity, make sure you fully understand all the relevant intricacies and details. Only then will you be able to police in an intelligent way.<\/p>\n<p>Speaking of Downloadable Software Publishers (DSPs), I recommend studying and bookmarking this excellent comparison by our friends at the Performance Marketing Association: <a href=\"https:\/\/thepma.org\/affiliate-network-dsp-policies-comparison\/\" target=\"_blank\" rel=\"noopener\"><em>Affiliate Network DSP Policies Comparison<\/em><\/a>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-35327\" alt=\"\" width=\"400\" height=\"266\" src=\"https:\/\/amnavigator.gumlet.io\/wp-content\/uploads\/2026\/01\/APMA-attribution-audit.jpg?compress=true\"\/>Additionally, a relevant study was recently performed by The Affiliate &amp; Partner Marketing Association (APMA) in the UK. In essence, they carried out an independent audit of thirty brands across ten affiliate networks and three different affiliate types. APMA anonymized the data and outcomes but made the information available to networks and platforms in advance. They also covered a distinction between the different types of technologies in place (specifically, stand-down rules vs \u201csoft click\u201d). The resulting APMA study both demonstrated the complexity of this issue, and provided seven recommendations for industry. It doesn\u2019t cost anything to get your copy of this 24-page audit here: <a href=\"https:\/\/theapma.co.uk\/apma-audit-shows-network-backing-for-early-funnel-affiliates\/\" target=\"_blank\" rel=\"noopener\"><em>Independent Audit of Attribution Rules in the UK Affiliate &amp; Partner Marketing Industry<\/em><\/a>.<\/p>\n<p>As mentioned above, though, whatever network policies say, do <em>not<\/em> rely on networks for policing. Our experience shows that way too often, affiliate violations occur for much longer than it takes an affiliate network to take the violating affiliate down from the network. You don\u2019t need to have them removed from\/by the network to stop hurting your affiliate program, though. You can do it on your program level at any time.<\/p>\n<h2><strong>4. Don\u2019t Extrapolate and Don\u2019t Generalize<\/strong><\/h2>\n<p>Just as not all paid search affiliates engage in prohibited <a href=\"https:\/\/www.amnavigator.com\/blog\/2012\/08\/31\/47-affiliates-who-use-paid-search-bid-on-trademarks-surprised\/\" target=\"_blank\" rel=\"noopener\">trademark bidding<\/a>, neither do all browser extensions violate stand-down rules.<\/p>\n<p>Over the many years of managing affiliate programs, I\u2019ve seen multiple cases where whole classes (or types) of affiliates would be banned from the program. In some cases, loyalty affiliates would be put into the same bucket as coupon-oriented websites, and automatically declined from joining an affiliate program. In others, all browser extensions would be treated the same. In yet others, solutions for bringing rewards to closed user groups (e.g., <a href=\"https:\/\/loyalize.com\/\" target=\"_blank\" rel=\"noopener\">Loyalize<\/a>) would be equated to consumer-oriented cashback websites and treated the same.<\/p>\n<p>Ultimately, it\u2019s your affiliate program, and it\u2019s up to you how to run it. Building on lesson #3, I urge you to pay attention to details, and evaluate every affiliate individually \u2014 without extrapolations or generalizations that often do a disservice to the ultimate development of affiliate programs.<\/p>\n<h2><strong>5. Diversify Your Affiliate Base<\/strong><\/h2>\n<p>Finally, and probably most importantly, if your affiliate program is seeing a substantial drop in affiliate-referred revenue after Honey is gone, you\u2019ve been doing it all wrong. In my <a href=\"https:\/\/www.amnavigator.com\/blog\/2022\/09\/26\/successful-affiliate-programs-failure\/\" target=\"_blank\" rel=\"noopener\"><em>Successful Affiliate Programs Keep Failure in Mind<\/em><\/a> article, among the final questions, I asked:<\/p>\n<p style=\"padding-left: 40px;\"><em>Are you committed to diversifying your affiliate base or are you putting all eggs in one basket, focusing only on one or two types of affiliates?<\/em><\/p>\n<p>One of the most frequent problems that we observe while auditing affiliate programs <em>is<\/em> the all-eggs-in-one-basket situation. Not only are 80% or more of all affiliate-driven sales driven by a handful of affiliates, but 50% or more of these affiliates belong to the same affiliate type!<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-35335\" alt=\"\" width=\"400\" height=\"266\" src=\"https:\/\/amnavigator.gumlet.io\/wp-content\/uploads\/2026\/01\/diversify-affiliate-recruitment.jpg?compress=true\"\/>Over ten years ago, I suggested <a href=\"https:\/\/www.amnavigator.com\/blog\/2015\/10\/29\/types-of-affiliates-you-do-not-use\/\" target=\"_blank\" rel=\"noopener\">18 types of affiliates<\/a> to consider for each affiliate program. Today, I\u2019d like to give you a more expanded list and suggest 28 affiliate types for you to explore while diversifying your affiliate base:<\/p>\n<p style=\"padding-left: 30px; text-align: left;\"><input type=\"checkbox\"\/> Affinity groups<br \/><input type=\"checkbox\"\/> Card-linked offers<br \/><input type=\"checkbox\"\/>\u00a0Charities and fundraisers<br \/><input type=\"checkbox\"\/> Content producers<br \/><input type=\"checkbox\"\/> Complementary brands<br \/><input type=\"checkbox\"\/> Co-registration affiliates<br \/><input type=\"checkbox\"\/>\u00a0Coupons and deals<br \/><input type=\"checkbox\"\/> Connected TV (CTV)<br \/><input type=\"checkbox\"\/> Consultants and service providers<br \/><input type=\"checkbox\"\/>\u00a0Datafeed-driven websites<br \/><input type=\"checkbox\"\/>\u00a0Domainers<br \/><input type=\"checkbox\"\/> Educators<br \/><input type=\"checkbox\"\/>\u00a0Email marketers<br \/><input type=\"checkbox\"\/> Existing customers and brand advocates<br \/><input type=\"checkbox\"\/> Loyalty affiliates: both D2C websites and CUG (closed user group) solutions<br \/><input type=\"checkbox\"\/> Mass media opportunities<br \/><input type=\"checkbox\"\/> Mobile-oriented affiliates<br \/><input type=\"checkbox\"\/> Online communities and forums<br \/><input type=\"checkbox\"\/> Paid search affiliates<br \/><input type=\"checkbox\"\/> Pay-per-call publishers<br \/><input type=\"checkbox\"\/> Podcasters<br \/><input type=\"checkbox\"\/> Post-checkout solutions<br \/><input type=\"checkbox\"\/> Ranking and review sites<br \/><input type=\"checkbox\"\/> Retargeting and cart abandonment solutions<br \/><input type=\"checkbox\"\/> Social media influencers<br \/><input type=\"checkbox\"\/> Sub-affiliate networks<br \/><input type=\"checkbox\"\/> Software\/extensions<br \/><input type=\"checkbox\"\/> Video marketers<\/p>\n<p>For your convenience, the above checkboxes can be easily checked \u2014 so that you could then print the list out, and immediately see the affiliate types you\u2019re still missing and need to go after.<\/p>\n<p>If you need help in auditing your affiliate program (to identify any bad apples or other improvement opportunities) or diversifying through <a href=\"https:\/\/www.amnavigator.com\/blog\/2019\/05\/17\/recruiting-quality-affiliates\/\" target=\"_blank\" rel=\"noopener\">affiliate recruitment<\/a>, we are here for you \u2014 <a href=\"https:\/\/www.amnavigator.com\/contacts\/\" target=\"_blank\" rel=\"noopener\">just a phone call or a message away<\/a>. Let\u2019s build <a href=\"https:\/\/www.amnavigator.com\/blog\/2025\/11\/20\/holistic-marketing-affiliate-programs\/\" target=\"_blank\" rel=\"noopener\">solid affiliate programs in 2026<\/a> and beyond!!<\/p>\n<\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Not every week do you see a major affiliate publisher removed from top U.S. affiliate networks. This was such a week. Remember Honey, which was acquired by PayPal for $4B six years ago? Well, as of the time of this post, after MegaLag\u2019s video and Ben Edelman\u2019s investigation, PayPal Honey has already been removed from [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7031456,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11761],"tags":[12735,8706,5200,11419,27820,13239],"dealstore":[],"offerexpiration":[],"class_list":["post-7031455","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-affiliate-marketing","tag-affiliate","tag-honey","tag-lessons","tag-managers","tag-paypal","tag-program"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PayPal Honey and 5 Lessons for Affiliate Program Managers - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=7031455\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PayPal Honey and 5 Lessons for Affiliate Program Managers - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"Not every week do you see a major affiliate publisher removed from top U.S. affiliate networks. 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