{"id":7026781,"date":"2026-08-04T12:16:27","date_gmt":"2026-08-04T12:16:27","guid":{"rendered":"https:\/\/peraltafinancing.com\/business\/legal\/new-restriction-to-telephone-canvassing-in-france\/"},"modified":"2026-08-04T12:16:27","modified_gmt":"2026-08-04T12:16:27","slug":"new-restriction-to-telephone-canvassing-in-france","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=7026781","title":{"rendered":"New restriction to telephone canvassing in France"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<figure style=\"max-width: 100%;height: auto\" class=\"wp-block-image alignright size-full\"><img decoding=\"async\" style=\"max-width: 100%;height: auto\" loading=\"lazy\" width=\"300\" height=\"200\" src=\"https:\/\/www.iptechblog.com\/wp-content\/uploads\/sites\/17\/2026\/07\/GettyImages-1016109338.jpg\" alt=\"\" class=\"wp-image-14922\"><\/figure>\n<p><strong>From 11 August 2026, the prior consent of all individuals in France will be required for any telephone marketing from any caller regardless of the sector<\/strong>.<\/p>\n<p>Under the Law n&deg; 2025-594 of 30 June 2025 on &ldquo;Combating All Forms of Fraud Involving Public Aid&rdquo;, telephone canvassing of individuals (whether carried out directly or through a third party) is prohibited unless the organisation has first obtained the individual&rsquo;s prior consent.<\/p>\n<p>In order to obtain consent, the caller must be able to demonstrate that it has obtained a valid consent. In so doing, the requirements for obtaining consent are those of GDPR (General Data Protection Regulation), i.e. it must be free, specific, informed, unambiguous and revocable.<\/p>\n<p>The consumer&rsquo;s explicit consent must therefore be obtained. In so doing, consent may be explicitly obtained during a purchase, an in-store visit or through a form, and the business must be able to provide evidence that such consent was given.<\/p>\n<p>It is also prohibited to make the sale of a product or the provision of a service conditional upon the customer&rsquo;s consent to telephone marketing.<\/p>\n<p><strong>Exceptions<\/strong><\/p>\n<p>Telephone marketing is permitted:<\/p>\n<ul class=\"wp-block-list\">\n<li>Where the call relates to an existing contract and is connected with the subject matter of that contract. This may include:\n<ul class=\"wp-block-list\">\n<li>information or actions relating to the performance of the contract;<\/li>\n<li>offers of complementary products or services;<\/li>\n<li>offers designed to improve the service or its performance.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>In so doing, if the consumer objects to continuing the communication, the business must immediately end the call and refrain from contacting the consumer again.<\/p>\n<ul class=\"wp-block-list\">\n<li>Where communication is not commercial in nature (for example, charitable fundraising).<\/li>\n<\/ul>\n<p>In both cases, and except where the call is necessary for the performance of the contract, the processing may be based on the organisation&rsquo;s legitimate interests.<\/p>\n<p>That said, at the time the telephone number is collected, the individual must:<\/p>\n<ul class=\"wp-block-list\">\n<li>be informed that their telephone number will be used for &ldquo;non-commercial&rdquo; outreach purposes; and<\/li>\n<li>be able to object to such use easily and free of charge.<\/li>\n<\/ul>\n<p><strong>Previous rules<\/strong><\/p>\n<p>Before the Law n&deg; 2025-594 of 30 June 2025 on &ldquo;Combating All Forms of Fraud Involving Public Aid&rdquo;, France operated under an opt-out regime, not an opt-in regime. In other words, a company could generally make marketing calls to consumers without prior consent, provided it complied with several conditions and unless a specific sectoral rule prohibited it. The consumer&rsquo;s protection relied primarily on the right to object, notably through the Bloctel &ldquo;do not call&rdquo; register (that will cease to exist after 11 August 2026)<\/p>\n<p><strong>Other regulations applying to telemarketing<\/strong><\/p>\n<p>Since 1 March 2023, telephone marketing calls to consumers has been permitted only:<\/p>\n<ul class=\"wp-block-list\">\n<li>Monday to Friday;<\/li>\n<li>from 10:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 8:00 p.m.<\/li>\n<\/ul>\n<p>It is prohibited on:<\/p>\n<ul class=\"wp-block-list\">\n<li>Saturdays;<\/li>\n<li>Sundays; and<\/li>\n<li>public holidays.<\/li>\n<\/ul>\n<p>In addition, the same business may not contact, or attempt to contact, the same consumer by telephone more than four times within any 30-calendar-day period.<\/p>\n<p>Nevertheless, a professional may solicit a consumer outside such days and hours where the consumer has given explicit consent to be contacted on a precisely specified date and at a precisely specified time, and the professional is able to provide evidence of such consent.<\/p>\n<p>These requirements are in addition to existing restrictions relating to:<\/p>\n<ul class=\"wp-block-list\">\n<li>Prohibition on marketing calls from numbers beginning with 06 or 07 (which are generally mobile phone numbers)<\/li>\n<li>The obligation to provide information to those who may be called when collecting a telephone number;<\/li>\n<li>The French data protection authority&rsquo;s (CNIL) guidance on obtaining consent or recording an objection;<\/li>\n<li>The obligation to identify the organisation making the call;<\/li>\n<li>The ban on marketing in the sectors of energy-efficiency renovation and housing adaptation for disability and ageing.<\/li>\n<li>The ban on marketing relating to the Personal Training Account (CPF)<\/li>\n<li>The Direct marketing using automated calling systems, fax machines or electronic mail; and<\/li>\n<li>Unsolicited or fraudulent text messages (SMS spam) and unsolicited calls (voice spam), including calls or messages encouraging individuals to call premium-rate numbers or send premium-rate text messages.<\/li>\n<\/ul>\n<p><strong>Consequences of getting this wrong<\/strong><\/p>\n<p>Any contract concluded with a consumer following telephone canvassing conducted in violation of the provisions of this article shall be void.<\/p>\n<p>Furthermore, non-compliance may result in administrative penalties. Failure to obtain the consumer&rsquo;s consent or to comply with the prescribed calling days and hours is punishable by an administrative fine not exceeding &euro;75,000 in the case of a natural person and &euro;375,000 in the case of a legal person.<\/p>\n<p>The offence of undue influence in the context of telephone canvassing is likewise subject to more severe sanctions.<\/p>\n<p>The sanctions shall be published at the expense of the person sanctioned.<\/p>\n<p><strong>Conclusion<\/strong><\/p>\n<p>Clearly, in France, the laws around telephone canvassing are relatively restrictive and complex. Please do let the author know if you have any questions.<\/p>\n<p>The post <a href=\"https:\/\/www.iptechblog.com\/2026\/07\/new-restriction-to-telephone-canvassing-in-france\/\">New restriction to telephone canvassing in France<\/a> appeared first on <a href=\"https:\/\/www.iptechblog.com\">Global IP &amp; Technology Law Blog<\/a>.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>From 11 August 2026, the prior consent of all individuals in France will be required for any telephone marketing from any caller regardless of the sector. Under the Law n&deg; 2025-594 of 30 June 2025 on &ldquo;Combating All Forms of Fraud Involving Public Aid&rdquo;, telephone canvassing of individuals (whether carried out directly or through a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7026782,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[97],"tags":[190453,9633,111580,41098],"dealstore":[],"offerexpiration":[],"class_list":["post-7026781","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-legal","tag-canvassing","tag-france","tag-restriction","tag-telephone"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>New restriction to telephone canvassing in France - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=7026781\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New restriction to telephone canvassing in France - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"From 11 August 2026, the prior consent of all individuals in France will be required for any telephone marketing from any caller regardless of the sector. 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