{"id":51895,"date":"2025-01-27T22:46:26","date_gmt":"2025-01-27T22:46:26","guid":{"rendered":"https:\/\/peraltafinancing.com\/airline\/false-claim-about-flight-cancellations\/"},"modified":"2025-01-27T22:46:26","modified_gmt":"2025-01-27T22:46:26","slug":"false-claim-about-flight-cancellations","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=51895","title":{"rendered":"False Claim About Flight Cancellations"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p>Living in South Dakota, I totally understand that the weather can cause travel issues. I also completely get that when extreme weather happens, it is beyond anyone\u2019s control. This is not a story complaining about a simple weather issue. My anger is about being lied to, and the airline condoning dishonesty with their staff.<\/p>\n<p><span id=\"more-10900\"><\/span><\/p>\n<p>We were supposed to fly from RAP (Rapid City, South Dakota) to DFW, and then on to Sydney, Australia for our annual trip across the globe. Make no mistake, despite everyone wishing me a wonderful vacation, it\u2019s not a vacation. These trips are always family trips. We stay with family, and visit family. My husband is expected, and rightly so, to spend all of his time with his grown children, elderly parents, and old friends. It\u2019s always stressful, but that\u2019s OK. It is what it is, but what it is not is a vacation. Anyway, on with the story.<\/p>\n<p>Winter storms this early in the season are not unheard of, but not typical either. When we heard the forecast calling for anywhere from one to six inches on the day we were to fly out, we were concerned. I kept my eyes on flight info. <\/p>\n<p>Last night I had an email from American Airlines saying that the weather could affect our flight, and said we could reschedule. I tried. We could have left that night, flown to DFW, and stayed overnight until we could board our flight to Sydney. I am not against sleeping in airports. Unfortunately, clicking the link produced a message saying that there were no flights available to change. OK. We figured that IF our flight was cancelled, we would be delayed 24 hours at the most. I kept watch over the flight info, but really didn\u2019t stress too much.<\/p>\n<p>When we got up this morning, there was about an inch of snow on the ground. Since it really wasn\u2019t sticking, I figured we would be OK, but I still kept an eye on flight info. Everything said that the flight status was \u201cOn Time.\u201d<\/p>\n<p>Since it was an international trip, we had to be at the airport three hours before our initial flight. No problem. Our flight was supposed to take off at 1:30 pm. This means we would have to leave the house at 10:00 am. No problem. At 9:50 am, I received a blizzard of messages and emails advising me that my flight has been cancelled. One email told me to call to reschedule, but offered no phone number. I Googled that and found a local number for American Airlines. I called it.<\/p>\n<p>The gentleman who answered seemed very nonchalant. \u201cYeah your flight\u2019s cancelled. I can\u2019t get you to Dallas until Saturday at 5:30 pm.\u201d <\/p>\n<p>Today is Thursday. I was shocked. \u201cWhat? SATURDAY?\u201d <\/p>\n<p>He told me that no one had any flights in or out of RAP today because \u201call flights in or out of here are cancelled for today.\u201d OK, I get that. He explained that he could get me to Dallas Saturday, and that was that. Take it or leave it. <\/p>\n<p>I told him that Dallas was not our destination, Sydney was, and it wouldn\u2019t do me any good. He then told me that he could re-route me to Sydney starting Saturday evening. I would go from Rapid City to Denver, then to Phoenix, then to LAX, then to Dallas, then to Sydney the next day.<\/p>\n<p>I then asked if they could put me on another airline, and he said, \u201cLike I said, all flights are cancelled. No one is getting in or out.\u201d I handed the phone to my husband, and he handled the rest of the call. Basically, he told my husband that there was no way on earth we were getting to Sydney unless it was his cross-country spider web of flights. He told my husband that he could \u201ccall American Airlines.\u201d Um, I did call American Airlines. Who was I talking to?????<\/p>\n<p>We found an 800 number and called that. We both called, doing that race to see who could get a human being on the line first. He won. He was speaking to a rep as I was waiting for a callback. As my husband was explaining our predicament to the customer service rep on the 800 number, I posted on Facebook that since all flights in and out of RAP are cancelled, we would not be flying out today. A friend of mine who works at RAP replied that only a couple of American Airlines flights have been cancelled today, and that all others were on time. He even posted a photo of the flight board to prove it. <\/p>\n<p>Just then my phone rang. It was the AA call back. I explained to the rep about the weather cancellation, and that my husband was currently on the phone sorting it. I told her about how the AA rep in Rapid City had lied to me. <\/p>\n<p>\u201cIf there are no flights available until Saturday, then it\u2019s the same thing,\u201d she said.<\/p>\n<p>I said, no, it\u2019s not. He said that all flights were cancelled. That\u2019s not true. That was a lie. <\/p>\n<p>\u201cHe just said it differently,\u201d she said.<\/p>\n<p>I replied, \u201cHe didn\u2019t say it differently, he lied. I can handle it if there is nothing available. I can\u2019t handle being lied to. It is insulting my intelligence. I can see that you don\u2019t understand what I am saying, but I guess that\u2019s OK. I just wanted to pass along what happened.\u201d <\/p>\n<p>She was quiet for a moment. \u201cNo, I understand what you said, ma\u2019am. He just said it different. Is there anything else I can help you with?\u201d <\/p>\n<p>NOPE. I thanked her for her help and ended the call.<\/p>\n<p>I was pissed. I took to Twitter, even though I hadn\u2019t used it in at least a couple of years. I tagged AA in a tweet saying that one of their reps lied to me about the whole airport being closed. They responded by saying something about there being no flights available due to weather. Duh. I get it, but that\u2019s not what I\u2019m upset about. I\u2019m upset because he LIED TO ME. American Airlines apologized for the confusion, and showed me a link to where I can find current flight info. They don\u2019t care.<\/p>\n<p>My flight should have been taking off as I am writing this, if it weren\u2019t cancelled. There is about two inches of snow in my yard, and the streets are a bit slushy. Maybe we will be able to leave Saturday. Fingers crossed!<\/p>\n<p><!-- AddThis Advanced Settings above via filter on the_content --><!-- AddThis Advanced Settings below via filter on the_content --><!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons above via filter on the_content --><!-- AddThis Share Buttons below via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content --><!-- AddThis Related Posts below via filter on the_content --><!-- AddThis Related Posts generic via filter on the_content --><\/p>\n<p class=\"post_tags\">Tagged as:<br \/>\n\t\t\t\t\t\t<a href=\"http:\/\/www.flightsfromhell.com\/tag\/american-airlines\/\" rel=\"tag nofollow\">american airlines<\/a>,<br \/>\n\t\t\t\t\t\t<a href=\"http:\/\/www.flightsfromhell.com\/tag\/delay-cancellation\/\" rel=\"tag nofollow\">delay\/cancellation<\/a>,<br \/>\n\t\t\t\t\t\t<a href=\"http:\/\/www.flightsfromhell.com\/tag\/weather\/\" rel=\"tag nofollow\">weather<\/a>\n\t\t\t\t\t<\/p>\n<\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Living in South Dakota, I totally understand that the weather can cause travel issues. I also completely get that when extreme weather happens, it is beyond anyone\u2019s control. This is not a story complaining about a simple weather issue. My anger is about being lied to, and the airline condoning dishonesty with their staff. We [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12028],"tags":[14249,1906,12875,15028,5167,30461,13465,533,3534,2364,15031,280,1043,15030,15027,1042,9931,15029,4717,3972,542,15032],"dealstore":[],"offerexpiration":[],"class_list":["post-51895","post","type-post","status-publish","format-standard","hentry","category-airline","tag-airline","tag-airplane","tag-airport","tag-attendant","tag-aviation","tag-cancellations","tag-claim","tag-crew","tag-false","tag-flight","tag-flights-from-hell","tag-fly","tag-flying","tag-hell","tag-passenger","tag-pilot","tag-plane","tag-stewardess","tag-stories","tag-story","tag-travel","tag-traveler"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>False Claim About Flight Cancellations - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=51895\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"False Claim About Flight Cancellations - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"Living in South Dakota, I totally understand that the weather can cause travel issues. 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