{"id":42469,"date":"2025-01-23T05:41:40","date_gmt":"2025-01-23T05:41:40","guid":{"rendered":"https:\/\/peraltafinancing.com\/angel-investor\/how-cap-made-sense-of-their-data-%e2%94%82-dealum-blog\/"},"modified":"2025-01-23T05:41:40","modified_gmt":"2025-01-23T05:41:40","slug":"how-cap-made-sense-of-their-data-%e2%94%82-dealum-blog","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=42469","title":{"rendered":"How CAP made sense of their data \u2502 Dealum Blog"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p class=\"post-excerpt\">Find out how Dealum has allowed Charleston Angel Partners to collect, discover, and share information, and connect to their members in a new way.<\/p>\n<p>&#13;<br \/>\n                        <time datetime=\"2024-09-19\">Sep 19, 2024<\/time> \u2014 6 min read&#13;\n                    <\/p>\n<figure class=\"post-image\">&#13;<br \/>\n                            <img decoding=\"async\" srcset=\"https:\/\/blog.dealum.com\/content\/images\/size\/w300\/2024\/02\/Cover-69.jpg 300w,&#13;&#10;                                    https:\/\/blog.dealum.com\/content\/images\/size\/w720\/2024\/02\/Cover-69.jpg 720w,&#13;&#10;                                    https:\/\/blog.dealum.com\/content\/images\/size\/w960\/2024\/02\/Cover-69.jpg 960w,&#13;&#10;                                    https:\/\/blog.dealum.com\/content\/images\/size\/w1200\/2024\/02\/Cover-69.jpg 1200w,&#13;&#10;                                    https:\/\/blog.dealum.com\/content\/images\/size\/w2000\/2024\/02\/Cover-69.jpg 2000w\" src=\"https:\/\/blog.dealum.com\/content\/images\/size\/w2000\/2024\/02\/Cover-69.jpg\" alt=\"\"\/>&#13;<br \/>\n                        <\/figure>\n<\/p><\/div>\n<div>\n<div class=\"kg-card kg-callout-card kg-callout-card-white\">\n<div class=\"kg-callout-text\"><b><strong style=\"white-space: pre-wrap;\">Angel group Name: <\/strong><\/b>Charleston Angel Partners (CAP)<br \/><b><strong style=\"white-space: pre-wrap;\">Region: <\/strong><\/b>Charleston area, United States<br \/><b><strong style=\"white-space: pre-wrap;\">Founded:<\/strong><\/b> 2004<br \/><b><strong style=\"white-space: pre-wrap;\">Member count:<\/strong><\/b> ~60<br \/><b><strong style=\"white-space: pre-wrap;\">Using Dealum since:<\/strong><\/b> January 2023 <br \/><b><strong style=\"white-space: pre-wrap;\">Website: <\/strong><\/b><a href=\"https:\/\/www.chapsc.com\/?ref=blog.dealum.com\"><u>https:\/\/www.chapsc.com\/<\/u><\/a><\/div>\n<\/div>\n<h2 id=\"the-challenge-data-silos-lack-of-transparency-and-poor-collaboration\">The challenge: data silos, lack of transparency, and poor collaboration\u00a0<\/h2>\n<p>Established in 2004, Charleston Angel Partners (CAP) is the area&#8217;s most tenured member-driven Angel Group. They\u2019re a dynamic group of seasoned investors who work together to support high-growth economic development in the region while seeking attractive investment returns. Members work collectively to benefit from a group experience but act individually in every investment decision.<\/p>\n<p>Before Dealum, CAP used a combination of spreadsheets and a platform called Seraf. <strong>Diane Sz\u00f6ke, the Operations Director of CAP<\/strong> says this caused data silos, hindered collaboration, slowed down investment decisions, and limited broader participation from those that would like to invest: \u201cSeraf lacked intuitiveness, received no software updates for about a decade, and its customer service was notably lacking. Nobody wanted to use it.\u00a0<\/p>\n<p>Worst of all \u2013 we couldn\u2019t trust its data and had to keep separate spreadsheets for tracking investments, cap tables, investments, and members. With several people handling the spreadsheets, it was a nightmare. Finding specific information was challenging and created more work. All in all, we felt we couldn\u2019t be as responsive or transparent as we wanted to be for our members and other parties.\u201d\u00a0<\/p>\n<h3 id=\"cap-was-looking-for-a-centralized-system-that-would\">CAP was looking for a centralized system that would:\u00a0<\/h3>\n<ul>\n<li><strong>Cover all their processes from membership to portfolio management<\/strong> \u2013 they didn\u2019t want to compromise with a platform that would only cover 50\u201360% of their needs, perpetuating the data silos and data duplication.<\/li>\n<li><strong>Allow each member to see their specific investment details <\/strong>\u2013 CAP wanted to be able to list investments within a portfolio company and break them down by distinct members. For instance, if they invested 100,000 dollars in total in a company, they wanted to be able to individually list all the investors contributing to that amount. This would allow each investor to see their specific investment details, access information about the portfolio company, receive updates if available, and track their investments from anywhere, at any time.<\/li>\n<li><strong>Provide a way to capture updates from portfolio companies <\/strong>to keep the members informed of any new developments.\u00a0<\/li>\n<li><strong>Be intuitive<\/strong> \u2013 because switching to a new platform would be pointless with people still not using it.\u00a0<\/li>\n<li><strong>Help foster a sense of community<\/strong> \u2013 during social distancing, meetings were virtual, and the sense of community was lacking. But people want to connect \u2013 not only for investment interests but also for the social and community aspects.\u00a0<\/li>\n<li><strong>Be a non-fund solution<\/strong> \u2013 at CAP, individual investors make their own investment decisions and that should be reflected in the solution.\u00a0<\/li>\n<\/ul>\n<p>CAP explored numerous software solutions, but most were geared towards funds and ill-suited for a member-driven angel group. \u201cI didn\u2019t want to burden the group with another product that wasn\u2019t significantly better than our current solution,&#8221; says Diane.<\/p>\n<p>Her optimism was nearly dashed until she stumbled upon Dealum at the 2022 ACA Summit event. <\/p>\n<blockquote class=\"kg-blockquote-alt\"><p>&#8220;I attended a session with Jeffrey Lang from Desert Angels, who spoke about transitioning to Dealum. It was exactly what we needed \u2013 we didn\u2019t have to settle!&#8221;<\/p><\/blockquote>\n<p>Long story short, after thorough due diligence that included talking to other angel groups who already used Dealum, CAP launched the platform on January 1st, 2023.\u00a0<\/p>\n<h2 id=\"the-outcome-a-centralized-space-that-helps-engage-new-and-old-members\">The outcome: a centralized space that helps engage new and old members\u00a0<\/h2>\n<p>Today, CAP uses Dealum to handle all aspects of membership and portfolio management. It\u2019s the centralized space they were looking for, where CAP members can not only access their investment data and check upcoming meeting details but also actively participate in their community.\u00a0<\/p>\n<h3 id=\"10-key-benefits-of-using-dealum-for-cap\">10 key benefits of using Dealum for CAP\u00a0<\/h3>\n<ol>\n<li><strong>Streamlining funnel and portfolio management<\/strong> \u2013 with Dealum, CAP now seamlessly oversees the entire investment process, starting from the initial introduction of a company, navigating through funding rounds, and culminating in its inclusion as a portfolio company. This comprehensive approach ensures that CAP gathers all relevant information right from the outset. While some existing companies were initially a bit reluctant to embrace Dealum, many of them, seeking follow-on funding, will inevitably transition to the platform. As a result, this reluctance will resolve naturally as Dealum becomes increasingly integral to the investment process.<\/li>\n<li><strong>Centralizing membership information<\/strong> \u2013 before Dealum, CAP had membership information scattered across different spreadsheets. In Dealum, their member list is centralized and easily updated.<\/li>\n<li><strong>5x less time spent on taxes<\/strong> \u2013 having the list of members\u2019 investments in the portfolio and their latest contact information becomes especially crucial during tax reporting.\u00a0<\/li>\n<li><strong>Dues collection and budgeting <\/strong>\u2013 the ability to process dues payments through the platform has been transformative for CAP. Before Dealum, some members preferred writing checks, while others preferred credit card payments, sometimes the payments were delayed. Due to the lack of information and manual handling of the payments it often took CAP until mid-year to have all their dues paid \u2013 now 85% of their dues are collected already in January and budgeting is so much easier.\u00a0<\/li>\n<li><strong>90% membership engagement<\/strong> \u2013 members embracing Dealum was CAP&#8217;s greatest success story. With a remarkable 90% engagement rate, the platform has become an indispensable tool for the majority of members. The ones not using it seldom use digital tools at all. CAP is seeing higher member engagement and members take an interest much earlier in the investment process. The funnel is transparent and information is available from the moment a company applies on Dealum, which is something members didn\u2019t have access to before.\u00a0<\/li>\n<li><strong>Better planning of events <\/strong>\u2013 CAP has been using Dealum for events from the start but uses it even more now as the platform\u2019s functionality continues to grow. They use it primarily for their member meetings and schedule meetings for the entire year so everyone can plan accordingly. They also attach companies to specific events so the attendees have all the relevant information at hand.\u00a0<\/li>\n<li><strong>Easier administration and enhanced transparency <\/strong>\u2013 using Dealum has made CAP a lot more nimble. They can do things faster and don\u2019t have to waste time manually updating and deciphering spreadsheets. They can do better sourcing and screening of deals because they have all the relevant information. The members have also noticed the positive changes, especially pointing out the ability to see portfolio insights and that the deals are better sourced.\u00a0<\/li>\n<li><strong>Re-engaging old members<\/strong> \u2013 Dealum helps CAP communicate not only with their active investors but also with the ones that invested years ago. Due to the way the information was siloed before, it was difficult to keep track of inactive members. They were on a list somewhere but no one had time to engage with them because it was extra manual work. Now, with the information being centralized, CAP can send updates and yearly summaries to all their current and previous members. People have responded very positively and this has rekindled connections with tens of people CAP hadn\u2019t heard of in almost 10 years.\u00a0<\/li>\n<li><strong>Continuous improvement of processes <\/strong>\u2013 CAP doesn\u2019t stop here, they\u2019re constantly looking for ways to harness the power of their data. For instance, they\u2019ve decided to shy away from companies that are still LLCs as opposed to C corps, because it&#8217;s a lot of work and ends up delaying their taxes. By asking for this information on the application, CAP can quickly determine which companies they\u2019re interested in and let them know about their policy, \u2018but if you\u2019re planning to transition to a C corp, we&#8217;d love to talk\u2019.\u00a0<\/li>\n<li><strong>Easier recruiting<\/strong> \u2013 just like a good website, a membership management platform is an extension of the brand. Diane says Dealum helps bring in new members because they see that CAP cares about their members, their processes, and keeping everything secure yet easily accessible. Not to mention providing information that people need for high-quality decision-making.\u00a0<\/li>\n<\/ol>\n<h2 id=\"the-verdict-communicating-and-connecting-in-a-totally-new-way\">The verdict: communicating and connecting in a totally new way\u00a0<\/h2>\n<p><strong>Diane Sz\u00f6ke, the Operations Director of Charleston Angel Partners<\/strong> says that Dealum has been groundbreaking for their group: <\/p>\n<blockquote class=\"kg-blockquote-alt\"><p>\u201cDealum has allowed us to collect, discover, and share information, and connect to our members in a way we didn&#8217;t imagine before.&#8221;<\/p><\/blockquote>\n<p>&#8220;For other angel groups, I\u2019d recommend taking a look at and understanding their current processes and to start planning ahead. We\u2019re constantly refining our system to offer the best to our members and other partners. I think it&#8217;s imperative that angel groups like ourselves do the work to make sure that information is as good as possible. Making the switch from an offline siloed environment to online management isn&#8217;t always simple, but <strong>it\u2019s definitely worth it<\/strong>.\u201d<\/p>\n<\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Find out how Dealum has allowed Charleston Angel Partners to collect, discover, and share information, and connect to their members in a new way. &#13; Sep 19, 2024 \u2014 6 min read&#13; &#13; &#13; Angel group Name: Charleston Angel Partners (CAP)Region: Charleston area, United StatesFounded: 2004Member count: ~60Using Dealum since: January 2023 Website: https:\/\/www.chapsc.com\/ The [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":42470,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12034],"tags":[3767,422,11603,13314,1533],"dealstore":[],"offerexpiration":[],"class_list":["post-42469","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-angel-investor","tag-blog","tag-cap","tag-data","tag-dealum","tag-sense"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - 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