{"id":361365,"date":"2026-08-01T07:48:12","date_gmt":"2026-08-01T07:48:12","guid":{"rendered":"https:\/\/peraltafinancing.com\/arcade-game\/why-every-arcade-needs-a-technician-on-your-staff\/"},"modified":"2026-08-01T07:48:12","modified_gmt":"2026-08-01T07:48:12","slug":"why-every-arcade-needs-a-technician-on-your-staff","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=361365","title":{"rendered":"Why Every Arcade Needs a Technician on Your Staff"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p class=\"wp-block-paragraph\">4 Minute Read<\/p>\n<p class=\"kt-adv-heading32778_a31055-3f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading32778_a31055-3f\"><a href=\"https:\/\/www.betson.com\/arcade-games\/\">Arcade games<\/a> are a great money maker for any location, but it\u2019s important to remember that they are machines with computers, fans, wires, and other components that can affect the performance of a game or break down. A key recommendation from the Betson Technical Team is to hire an arcade technician as part of your staff. This article will review the key reasons for having a technician on-site at your location.<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-keep-profits-coming-in\">Keep Profits Coming In<\/h2>\n<p class=\"kt-adv-heading32778_42c07d-96 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading32778_42c07d-96\">The game room can be the most profitable portion of your business for many locations. On average, a single game can earn about <a data-type=\"link\" data-id=\"https:\/\/www.betson.com\/the-abcs-of-fecs-how-to-start-a-family-entertainment-center-business\/\" href=\"https:\/\/www.betson.com\/the-abcs-of-fecs-how-to-start-a-family-entertainment-center-business\/\">$250 a week<\/a> in today\u2019s Family Entertainment Centers, but some games can make over $1,000, so it\u2019s essential that they stay up and running. The weekend accounts for 80-90% of revenue for most locations. If a game goes down on a Friday afternoon, waiting until Monday or longer for repairs will hurt your business. Even simple problems, such as header lights being out, can make players think the game is out of order and ruin their visit. You don\u2019t want a bad weekend to create bad reviews that live on after. A technician on-site with the right expertise and parts can pay for itself over a busy weekend.<\/p>\n<p class=\"kt-adv-heading32778_c85afc-54 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading32778_c85afc-54\">Various things can come up daily, but you don\u2019t want to hire someone who is just reactionary. A question might arise: \u2018What will the technician do when the games are working properly?\u2019 This is another crucial reason to have someone on staff: preventative maintenance. Your technician should do several tasks every day, week, and month. This will keep your games in good shape and help avoid big problems later.<\/p>\n<p class=\"kt-adv-heading32778_39a6e6-fd wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading32778_39a6e6-fd\">Here are some top tips for your <a href=\"https:\/\/www.betsonparts.com\/blog\/troubleshooting-common-arcade-game-issues\/\">arcade<\/a> technician:<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-daily-maintenance\"><strong>Daily Maintenance<\/strong><\/h2>\n<ul class=\"wp-block-list\">\n<li>Wipe down the games. Cleaning the games is essential for keeping them running smoothly and creating a better customer atmosphere.<\/li>\n<li>Balance the balls in Basketball Arcade Games, Skee-Ball, etc. If you have eight balls on one side and four on the other, the game isn\u2019t going to work properly.<\/li>\n<li>Check that ticket machines are running properly.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\" id=\"h-weekly-maintenance\"><strong>Weekly Maintenance<\/strong><\/h2>\n<ul class=\"wp-block-list\">\n<li>Check gameplay. It may seem like having too much fun at work, but ensuring the games play through is an important aspect of your maintenance plan.<\/li>\n<li>Create a punch list of any issues so that you can revisit them later and address them. Trying to do multiple fixes at once is not only overwhelming, but the job might not be done carefully if it\u2019s rushed through and not given sufficient attention, which could cause even more issues.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\" id=\"h-monthly-maintenance\"><strong>Monthly Maintenance<\/strong><\/h2>\n<ul class=\"wp-block-list\">\n<li>Check power cords. Are they frayed? Is there a game sitting on them?\u00a0<\/li>\n<li>Open the back doors and ensure everything looks okay; blow out dust or vacuum if necessary.<\/li>\n<li>Clean filters or drain compressors where necessary.<\/li>\n<li>Clean dust traps, fans, and other equipment.<\/li>\n<li>Maintain a cleaning schedule and stick to it.<\/li>\n<\/ul>\n<p class=\"kt-adv-heading32778_0aad1a-22 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading32778_0aad1a-22\">Depending on the environment, your specific cleaning schedule will vary. For example, a desert location may have more dust, and machines will need to be vacuumed more frequently. One important thing to remember is customer satisfaction. This is especially true after recent events. Showing cleaning procedures helps customers feel more at ease.<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-parts-packages\"><strong>Parts Packages<\/strong><\/h2>\n<p class=\"kt-adv-heading32778_8e0486-73 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading32778_8e0486-73\">Another important aspect for your technician is managing your <a href=\"https:\/\/www.betsonparts.com\/parts-packages\">parts and consumables<\/a>. When a game is down, you want it up and running quickly. Overnight freight charges can soon add up. And if a game goes down on the weekend, parts may not ship until Monday morning. That means games can be down for several days, which is lost revenue for your business and unhappy customers.<\/p>\n<p class=\"kt-adv-heading32778_375b31-94 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading32778_375b31-94\">To keep your game room up and running, Betson offers customized packages tailored to the specific games at each location. We offer free freight and a 6-month return policy. Since your technician will be on-site every day, they\u2019ll have a great understanding of the game room\u2019s operations and what consumables or parts you might need frequently. They can work with their parts rep to manage everything.<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-game-room-wellness\">Game Room <strong>Wellness<\/strong><\/h2>\n<p class=\"kt-adv-heading32778_340215-ec wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading32778_340215-ec\">Betson provides periodic reviews of your game room to analyze key information and optimize profits and customer experience in your location. The <a data-type=\"link\" data-id=\"https:\/\/www.betson.com\/betson-wellness\/\" href=\"https:\/\/www.betson.com\/betson-wellness\/\">Betson Wellness<\/a> program can help identify games with setting problems that technicians may be unaware of. Additionally, ensure your game mix aligns with your customer base.<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-technical-training\"><strong>Technical Training<\/strong><\/h2>\n<p class=\"kt-adv-heading32778_72b693-b1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading32778_72b693-b1\">If you\u2019ve just hired an arcade technician or need some refresher work, Betson offers Betson Technical University. Our skilled, experienced in-house technicians conduct the training, sharing their knowledge, experience, and best practices. Topics discussed include game system overview, digital multimeter, basic soldering and splicing techniques, game maintenance, card reader 101, troubleshooting, electric circuit theory, advanced troubleshooting, wiring schematics, computer repair, and basic LCD repair. Register for the next <a href=\"https:\/\/www.betson.com\/betson-technical-university\/\">BTU class<\/a>.<\/p>\n<p class=\"kt-adv-heading32778_e42fb7-fa wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading32778_e42fb7-fa\">Sign up for our\u00a0<a href=\"https:\/\/www.betson.com\/newsletter-sign-up\/\"><strong>newsletter<\/strong><\/a>\u00a0to be the first to hear about new releases, product promotions, updates, and more!<\/p>\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:18% auto\">\n<figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"246\" src=\"https:\/\/www.betson.com\/wp-content\/uploads\/2019\/02\/Rob_Zigmont_Headshot.png\" alt=\"Rob Zigmont\" class=\"wp-image-16389 size-full\" srcset=\"https:\/\/www.betson.com\/wp-content\/uploads\/2019\/02\/Rob_Zigmont_Headshot.png 300w, https:\/\/www.betson.com\/wp-content\/uploads\/2019\/02\/Rob_Zigmont_Headshot-150x123.png 150w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\"\/><\/figure>\n<div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\">Rob Zigmont is Vice President of Operations for Betson Enterprises, overseeing the service team and company initiatives like Betson Technical University.<\/p>\n<\/div>\n<\/div>\n<p>                <!-- Leaving this empty to remove comment section -->        <\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>4 Minute Read Arcade games are a great money maker for any location, but it\u2019s important to remember that they are machines with computers, fans, wires, and other components that can affect the performance of a game or break down. A key recommendation from the Betson Technical Team is to hire an arcade technician as [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":361366,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12042],"tags":[12878,8631,15953],"dealstore":[],"offerexpiration":[],"class_list":["post-361365","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-arcade-game","tag-arcade","tag-staff","tag-technician"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Every Arcade Needs a Technician on Your Staff - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=361365\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Every Arcade Needs a Technician on Your Staff - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"4 Minute Read Arcade games are a great money maker for any location, but it\u2019s important to remember that they are machines with computers, fans, wires, and other components that can affect the performance of a game or break down. 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