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For nearly 20 years, I\u2019ve been fortunate to interact daily with Cisco\u2019s account teams and financial services customers across different industry segments, institution sizes, and geographies. As such I\u2019m always happy to talk about overarching and recurring themes, and recently I sat down with a couple Cisco colleagues to talk about the industry and what\u2019s top of mind for our financial services customers today.<\/p>\n
It is certainly an interesting time in the industry with it front and center now for many consumers, businesses, investors, regulators, and governments. Whether the industry faces headwinds or tailwinds, it\u2019s been remarkably consistent that the role of technology is critical to the future of the industry as the most significant enabler of efficiency, growth, and innovation.<\/p>\n
In this episode of Cisco\u2019s Coffee and Conversations podcast, I\u2019m joined by Adam Neiberg<\/a>, Global Marketing Manager for Financial Services, and host Danny Vicente<\/a> to discuss the future of financial services. It was fun and especially informative to have those two former bankers turned Cisco employees share their unique perspective on opportunities and challenges for the industry in the coming years.<\/p>\n Much of our conversation is framed around key topics including hybrid work, cloud adoption, and security, as well as the state of customer experience \u2013 from the digital front door, to the branch, to the contact center. We close with our parting thoughts on what Cisco can do for our clients.<\/p>\n We invite you to watch or listen to the episode and to share your thoughts on where financial services is headed.\u00a0 Available now!<\/p>\n