Hello from Italy, as I just kicked off the return portion of\u00a0my review trip to Bangkok<\/a>! For the next segment of my trip, I flew Thai Airways\u2019 Boeing 787-9 Royal Silk business class on the 11hr30min flight from Bangkok (BKK) to Milan (MXP).<\/p>\n While I flew Thai Airways\u2019 777 first class last year<\/a>, my last long haul flight on Thai Airways<\/a> was pre-pandemic. I must admit, I was absolutely delighted by the experience, and this has to be one of the most underrated business class products out there.<\/p>\n The hard product was nothing special (and Thai Airways has quite some hard product inconsistency in its fleet), but the soft product was exceptional, with warm and attentive service, and incredibly tasty food, plus good drinks. I\u2019d fly Thai Airways again in a heartbeat!<\/p>\n In this post I\u2019d like to share some initial thoughts, and then I\u2019ll have a full review upon returning home.\n<\/p>\n Thai Airways\u2019 Boeing 787-9s are configured with 30 business class seats. The airline has Safran Cirrus seats installed seats on these Dreamliners, which is a reverse herringbone product (note that this is specific to the 787-9, and the 787-8 has a much less competitive product, as it\u2019s in a 2-2-2 layout).<\/p>\n Nowadays I\u2019d describe this product as being competitive but nothing cutting edge, as you don\u2019t have the privacy doors or updated tech that some newer seats have<\/a>. Still, I found this to be plenty comfortable, and managed to get some proper rest.<\/p>\n I have to say, perhaps the most underrated aspect of this cabin is that there are individual air nozzles<\/a> at every seat. That makes such a difference in terms of getting some rest, for situations where the cabins is kept warm.<\/p>\n <\/p>\n When it comes to getting comfortable, Thai Airways has a nice pillow and blanket, which are plush and well padded.<\/p>\n There\u2019s also a mattress pad, though stupidly, I only saw this in the overhead bin at the end of the flight. Oops!<\/p>\n And yes, Thai Airways really likes purple, eh?!<\/p>\n Thai Airways\u2019 787 business class entertainment setup is sufficient, but nothing exciting. For one, the plane is equipped with Panasonic Wi-Fi. Business class passengers get one hour of free Wi-Fi, plus all passengers get free messaging.<\/p>\n If you want to purchase Wi-Fi without data caps, you can purchase a surfing pass for $14.99, or a streaming pass for $39.99. I purchased the former, because I found the price difference to be surprisingly big, and on top of that, I rarely find that \u201cstreaming\u201d packages actually live up to what\u2019s promised, at least with Panasonic. So for $15, I thought that was good pricing (of course I\u2019d prefer free, but\u2026).\n<\/p>\n On top of that, there was a decent selection of movies and TV shows \u2014 it was far from the best in the industry<\/a>, but was sufficient. <\/p>\n And of course there was my favorite feature (assuming there\u2019s no tail camera), the map. \ud83d\ude09<\/p>\n My Thai Airways flight to Europe departed late at night and arrived early in the morning, so dinner was served after takeoff. I was deliberate with booking my flight ex-Bangkok and to Europe, since Thai Airways specifically serves caviar in business class<\/a> on these routes (not that caviar makes a flight great, but for the novelty, I was curious to experience the service).<\/p>\n Service began with a snack mix (nuts and fried fruit), plus an amuse bouche consisting of seared tuna with spicy mango salad, and a grilled zucchini roll filled with goat cheese. I had a glass of champagne to drink, and Thai Airways pours Laurent-Perrier.\n<\/p>\n The starter was probably the star of the show, and consisted of caviar, poached tiger prawn, grilled scallop, and beef bresaola, with grilled asparagus and carrots. What a beautifully presented dish, and how generous that Thai Airways is one of the only airlines in the world to serve caviar in business class.<\/p>\n If I were to nitpick, I would say that I\u2019m a little confused by Thai Airways\u2019 caviar presentation. Is one supposed to just eat the caviar out of the tin with a big spoon or fork? If you\u2019re going to invest in the caviar, you\u2019d think you\u2019d invest the extra dollar to do a proper presentation with diced onions, egg whites, etc. I\u2019m by no means complaining, as the overall presentation was beautiful, but just a bit unusual.<\/p>\n For the main course, I selected the tiger prawns in red curry with pineapple, with jasmine rice, a Thai turnip omelet, and stir friend eggplant. Yum, yum, yum, yum, yum! Okay, maybe I lied\u2026 the main course may have been even better than the starter.<\/p>\n After that there was a cheese course, actually nicely presented (unlike on so many other airlines) with grapes, pecans, dried fruit, and more.<\/p>\n <\/p>\n Then for dessert, I had the coconut milk panna cotta with toddy palm and ginkgo nuts. YUM!!!<\/p>\n Perhaps the most creative meal was at breakfast, where so many airlines totally lack innovation. I had the croissant with king crab, scrambled eggs, spinach egg rolls, and creamy spinach.<\/p>\n Thai Airways gets a near perfect score for food, as far as I\u2019m concerned!<\/p>\n I have nothing but good things to say about the service on this flight, which is hardly surprising, given what a hospitable country Thailand is. The crew was warm and friendly, and even throughout the night, they constantly checked on passengers.<\/p>\n Thai Airways\u2019 Boeing 787-9 business class is an excellent experience. The seats are comfortable, but nothing to get excited about. What impressed me most was the food and friendly service. <\/p>\n It\u2019s not only that Thai Airways has caviar in business class, but I found the entire meal service to be stellar, from start to finish. When you add in the friendly service, this really is a great experience that doesn\u2019t get enough credit, as you rarely hear someone raving about how great Thai Airways is.<\/p>\n With Thai Airways soon introducing a new long haul business class product<\/a>, I think the Star Alliance carrier could offer a true top tier experience, among the best in the world<\/a>.<\/p>\n What\u2019s your take on Thai Airways\u2019 787 business class?<\/strong>\n\t\t<\/p>\n<\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":" Hello from Italy, as I just kicked off the return portion of\u00a0my review trip to Bangkok! For the next segment of my trip, I flew Thai Airways\u2019 Boeing 787-9 Royal Silk business class on the 11hr30min flight from Bangkok (BKK) to Milan (MXP). While I flew Thai Airways\u2019 777 first class last year, my last […]<\/p>\n","protected":false},"author":1,"featured_media":317626,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12028],"tags":[15923,907,33052,6079,2074,2535,2338,4934,10380],"dealstore":[],"offerexpiration":[],"class_list":["post-317625","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-airline","tag-airways","tag-business","tag-caviar","tag-class","tag-food","tag-friendly","tag-great","tag-service","tag-thai"],"yoast_head":"\nThai Airways\u2019 787 business class seats are comfortable<\/h2>\n
![\"\"](\"https:\/\/cdn.onemileatatime.com\/wp-content\/uploads\/2025\/11\/Thai-Airways-Business-Class-787-3.jpeg\")
![\"\"](\"https:\/\/cdn.onemileatatime.com\/wp-content\/uploads\/2025\/11\/Thai-Airways-Business-Class-787-4.jpeg\")
![\"\"](\"https:\/\/cdn.onemileatatime.com\/wp-content\/uploads\/2025\/11\/Thai-Airways-Business-Class-787-6.jpeg\")
![\"\"](\"https:\/\/cdn.onemileatatime.com\/wp-content\/uploads\/2025\/11\/Thai-Airways-Business-Class-787-54.jpeg\")
![\"\"](\"https:\/\/cdn.onemileatatime.com\/wp-content\/uploads\/2025\/11\/Thai-Airways-Business-Class-787-15.jpeg\")
![\"\"](\"https:\/\/cdn.onemileatatime.com\/wp-content\/uploads\/2025\/11\/Thai-Airways-Business-Class-787-16.jpeg\")
![\"\"](\"https:\/\/cdn.onemileatatime.com\/wp-content\/uploads\/2025\/11\/Thai-Airways-Business-Class-787-66.jpeg\")
Thai Airways\u2019 787 entertainment & Wi-Fi are good enough<\/h2>\n
![\"\"](\"https:\/\/cdn.onemileatatime.com\/wp-content\/uploads\/2025\/11\/Thai-Airways-Business-Class-787-32.jpeg\")
![\"\"](\"https:\/\/cdn.onemileatatime.com\/wp-content\/uploads\/2025\/11\/Thai-Airways-Business-Class-787-23.jpeg\")
![\"\"](\"https:\/\/cdn.onemileatatime.com\/wp-content\/uploads\/2025\/11\/Thai-Airways-Business-Class-787-65.jpeg\")
Thai Airways\u2019 catering is phenomenal (caviar!)<\/h2>\n
![\"\"](\"https:\/\/cdn.onemileatatime.com\/wp-content\/uploads\/2025\/11\/Thai-Airways-Business-Class-787-41.jpeg\")
![\"\"](\"https:\/\/cdn.onemileatatime.com\/wp-content\/uploads\/2025\/11\/Thai-Airways-Business-Class-787-42.jpeg\")
![\"\"](\"https:\/\/cdn.onemileatatime.com\/wp-content\/uploads\/2025\/11\/Thai-Airways-Business-Class-787-44.jpeg\")
![\"\"](\"https:\/\/cdn.onemileatatime.com\/wp-content\/uploads\/2025\/11\/Thai-Airways-Business-Class-787-45.jpeg\")
![\"\"](\"https:\/\/cdn.onemileatatime.com\/wp-content\/uploads\/2025\/11\/Thai-Airways-Business-Class-787-46.jpeg\")
![\"\"](\"https:\/\/cdn.onemileatatime.com\/wp-content\/uploads\/2025\/11\/Thai-Airways-Business-Class-787-62.jpeg\")
Thai Airways\u2019 service is warm and hospitable<\/h2>\n
Bottom line<\/h2>\n