Burlington, MA \u2013 July 8th, 2025\u00a0 \u2013 <\/strong>SoftInWay Inc., a leading provider of turbomachinery design and thermal fluid system modeling solutions, is proud to announce the launch of the new AxSTREAM Ticketing System. This platform goes beyond just addressing support issues\u2014it provides a direct avenue for customers to influence the development of new features, making it a key component in SoftInWay\u2019s continuous evolution of its software platform.<\/p>\nIn the past, SoftInWay has partnered closely with OEMs, research institutions, start-ups, and service providers to help conceptualize which cutting-edge solutions should be prioritized to meet the complex needs of the turbomachinery and thermal-fluid system design process. For example, collaborations with top organizations like Ethos Energy, Peregrine Turbine Technologies, Vaya Space, and many more have led to the continued development of SoftInWay\u2019s advanced simulation tools, making AxSTREAM a go-to platform for innovative and efficient design in industries such as aerospace and energy. This new ticketing system takes SoftInWay\u2019s relationship with its customers a step further, integrating customer feedback directly into the product development roadmap.<\/p>\n
With a user-friendly interface, the system enables customers to easily submit and track support requests, report issues, and suggest new features. While customer input has always guided the evolution of AxSTREAM, the ticketing system streamlines the process, making it faster, more transparent, and more impactful. Each submission is intelligently prioritized, ensuring time-sensitive items receive prompt attention and new ideas are reviewed and considered in real-time.<\/p>\n
\u201cWe\u2019re not just solving problems, we\u2019re building a collaborative ecosystem where our customers have a direct role in the development of our solutions,\u201d said Clement Joly, SoftInWay\u2019s Senior Engineering Manager and Tech Support Lead. \u201cThis system strengthens the feedback loop between our team and the people using AxSTREAM every day, ensuring our platform evolves alongside the real-world needs of the industry.\u201d<\/p>\n
By turning customer feedback into action, the AxSTREAM Ticketing System is another step in SoftInWay\u2019s ongoing mission to support innovation and engineer better, faster solutions across aerospace, energy, and beyond.<\/p>\n
About SoftInWay<\/strong><\/p>\nSoftInWay is an R&D engineering company specializing in the development of efficient propulsion and energy conversion systems. Its integrated and automated software platform, AxSTREAM\u00ae, covers all stages of design, redesign, analysis, and optimization of the turbomachinery used in energy and propulsion technology. AxSTREAM encompasses comprehensive 3D design, thermodynamic cycle analysis, rotor dynamics simulation, and secondary flow and cooling system optimization. SoftInWay also offers engineering consulting services and educational courses, available both in-person and online. SoftInWay supports over 750 companies worldwide and works closely with OEMs, service providers, utility companies, universities, research laboratories, and government organizations. You can find more information at www.softinway.com<\/a><\/p>\n\u00a0<\/p>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"
Burlington, MA \u2013 July 8th, 2025\u00a0 \u2013 SoftInWay Inc., a leading provider of turbomachinery design and thermal fluid system modeling solutions, is proud to announce the launch of the new AxSTREAM Ticketing System. This platform goes beyond just addressing support issues\u2014it provides a direct avenue for customers to influence the development of new features, making […]<\/p>\n","protected":false},"author":1,"featured_media":315363,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12024],"tags":[16103,13173,16102,2345,87756],"dealstore":[],"offerexpiration":[],"class_list":["post-315362","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aerospace","tag-axstream","tag-introduces","tag-softinway","tag-system","tag-ticketing"],"yoast_head":"\n
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