{"id":298523,"date":"2025-06-17T06:35:13","date_gmt":"2025-06-17T06:35:13","guid":{"rendered":"https:\/\/peraltafinancing.com\/angel-investor\/aanz-february-expert-session-with-richard-liew-public-relations-for-startups\/"},"modified":"2025-06-17T06:35:13","modified_gmt":"2025-06-17T06:35:13","slug":"aanz-february-expert-session-with-richard-liew-public-relations-for-startups","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=298523","title":{"rendered":"AANZ February Expert Session with Richard Liew | Public Relations for Startups"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<h3>This podcast link and summary are from Richard Liew\u2019s PR Expert Session held online in February 2025.<br \/><b>Podcast: <\/b><a href=\"https:\/\/notebooklm.google.com\/notebook\/89d8a8b4-03a3-49dc-ade4-3243af10ac3a\/audio\"><b>Public Relations: The Undisputed Catalyst for Startup Growth and Trust<\/b><\/a><\/h3>\n<h3><b>Executive Summary<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Early-stage businesses face the perennial challenge of establishing credibility, attracting customers, and securing vital investment in today\u2019s competitive landscape. This article, drawing insights from seasoned public relations (PR) and media experts Richard Liu (Founder, Enzed Entrepreneur &amp; Founder PR) and Brendan Bowen (Head of PR, Founder PR, 20+ year veteran), dismantles the common misconception of PR as a mere marketing add-on. Instead, it positions PR as a foundational, long-term strategic tool\u2014an \u201coverarching narrative\u201d vital for shaping perceptions among customers, partners, and investors alike.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The core distinction lies between \u201cpaid media\u201d (advertising) and \u201cearned media\u201d (PR). While advertising offers message control and guaranteed reach, PR delivers unparalleled third-party validation and trust through compelling storytelling and relationship-building with journalists. Research indicates earned media can be three times more effective in building credibility than advertising alone. This article outlines a strategic framework for leveraging PR, including critical timing considerations, the \u201cTRUTH\u201d acronym for crafting newsworthy stories (Timely, Relevant, Unusual\/Unique, Trouble\/Tension, Human), and essential preparation for media engagement. It also highlights the imperative of adapting to an evolving media landscape, embracing new channels like podcasts and owned content platforms. For business leaders, analysts, and investors, understanding and integrating PR into core strategy is not just beneficial\u2014it is essential for unlocking sustainable growth and fostering deeply rooted market trust.<\/span><\/p>\n<h3><b>1. The Strategic Imperative of Public Relations: Beyond Paid Media<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the fast-paced world of startups, allocating resources effectively is paramount. Often, public relations is an afterthought, overshadowed by direct advertising or product development. However, as Richard Liu and Brendan Bowen emphasised, this perspective overlooks PR\u2019s unique and potent ability to drive growth and build lasting credibility.<\/span><\/p>\n<p><b>Defining PR: A Distinction from Advertising<\/b><span style=\"font-weight: 400;\"> Advertising and public relations, while both marketing functions, operate fundamentally differently.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Advertising (Paid Media):<\/b><span style=\"font-weight: 400;\"> Involves paying for space or time to disseminate your message (e.g., billboards, TV, social media ads). The core advantage is complete control over messaging and guaranteed exposure. This is akin to a company proclaiming its virtues.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Public Relations (Earned Media):<\/b><span style=\"font-weight: 400;\"> Focuses on convincing third parties, primarily journalists and media outlets, to write or talk about your business. It is \u201cstorytelling\u201d about what happens \u201cbehind the scenes\u201d. The critical difference is that you are <\/span><i><span style=\"font-weight: 400;\">earning<\/span><\/i><span style=\"font-weight: 400;\"> the coverage, not paying for it.<\/span><\/li>\n<\/ul>\n<p><b>The Unparalleled Power of Earned Media<\/b><span style=\"font-weight: 400;\"> The value proposition of earned media extends far beyond cost savings.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Credibility and Trust:<\/b><span style=\"font-weight: 400;\"> A Nielsen study cited in the discussion reveals that a positive media story can be at least three times more effective in building credibility and trust than advertising. Consumers and partners implicitly trust information from independent third-party sources more than direct company advertisements. When a journalist or a reputable platform like News Talk ZB or NZ Herald features a company, it\u2019s perceived as objective validation, not self-promotion.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Broad Reach:<\/b><span style=\"font-weight: 400;\"> Earned media can instantly reach vast audiences, often 10s to 100s of thousands of people in a single hit, without direct payment for impressions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Enhanced Visibility and SEO:<\/b><span style=\"font-weight: 400;\"> Positive media coverage on search engine results pages (e.g., Google\u2019s first page) alongside a company\u2019s website significantly boosts credibility and aids conversion for potential customers, partners, and investors.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Catalyst for Investment:<\/b><span style=\"font-weight: 400;\"> Media coverage is a crucial validator for startups seeking angel or venture capital funding. It demonstrates market interest and third-party recognition, strengthening the case for financial backing.<\/span><\/li>\n<\/ul>\n<h3><b>2. Integrating PR into Your Growth Strategy: The Foundational Narrative<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">PR should not be treated as a reactive tool; it should be deployed only when a new product launches or funding is sought. Instead, it must be integrated into the core marketing strategy from the outset.<\/span><\/p>\n<p><b>PR as an Overarching Narrative<\/b><span style=\"font-weight: 400;\"> Brendan Bowen conceptualises PR as the \u201cunderlying narrative\u201d or \u201coverarching story\u201d that spans a startup\u2019s entire journey\u2014from idea to launch, funding, growth, and beyond. This narrative isn\u2019t just for external media; it shapes communications with customers, strategic partners (distributors, affiliates), and investors, fostering trust and alignment. Thinking of PR as strategically shaping this narrative allows founders to maintain a consistent story about their venture\u2019s purpose and trajectory.<\/span><\/p>\n<p><b>Timing Your Outreach: When to Engage Media.<\/b><span style=\"font-weight: 400;\"> While the desire for immediate publicity is understandable, particularly at launch, effective PR requires careful timing.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Beyond Launch:<\/b><span style=\"font-weight: 400;\"> A mere website launch is rarely newsworthy for most publications, given the thousands of new businesses emerging daily.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>The \u201cHealth Check\u201d:<\/b><span style=\"font-weight: 400;\"> Founders should regularly assess their readiness to tell their business story. If there are nagging doubts or the narrative isn\u2019t fully solidified, it might not be the opportune time for media engagement. An unprepared or negative public statement can be detrimental.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Milestone-Driven:<\/b><span style=\"font-weight: 400;\"> Media are typically interested in significant milestones: a revolutionary product ready for market, considerable proof of concept, or a new funding round.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>People-Centric:<\/b><span style=\"font-weight: 400;\"> Journalists are drawn to compelling human stories. Founders with energy, clear facts, and an interesting perspective can make a journalist\u2019s job easier.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>The \u201cOprah Test\u201d:<\/b><span style=\"font-weight: 400;\"> A proper thought experiment for founders is to consider if they would be fully prepared for an immediate interview on a major platform like \u201cThe Oprah Winfrey Show.\u201d This highlights the importance of constant readiness and message discipline. Ultimately, founders must be their own \u201cnumber one cheerleaders\u201d and lead salespeople, capable of articulating their value proposition at any moment.<\/span><\/li>\n<\/ul>\n<h3><b>3. Crafting a Compelling Story: The TRUTH Framework<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">To increase the likelihood of securing earned media, Richard Liu proposes the \u201cTRUTH\u201d acronym, outlining what media outlets look for in a story:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T \u2013 Timely:<\/b><span style=\"font-weight: 400;\"> Is the news fresh and current? Avoid pitching old information or events too far in the future. Also, be mindful of current events (e.g., elections, natural disasters) that might divert media attention, or conversely, identify opportunities to align your story with trending topics, offering a unique or valuable perspective (e.g., contributing to a conversation about AI rather than just announcing another AI tool).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>R \u2013 Relevant:<\/b><span style=\"font-weight: 400;\"> Ensure your story aligns with the publication\u2019s focus and the journalist\u2019s beat. Researching journalists\u2019 past work is crucial to targeting those genuinely interested in your industry or topic.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>U \u2013 Unusual or Unique:<\/b><span style=\"font-weight: 400;\"> High-tech startups often inherently possess uniqueness, operating at the \u201ccutting edge\u201d. For others, a deeper reflection on what truly differentiates your product or approach is necessary to capture attention.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T \u2013 Trouble or Tension:<\/b><span style=\"font-weight: 400;\"> Unfortunately, stories that address problems or create tension often resonate more deeply. Frame your narrative around the societal or individual problems your business solves, rather than merely listing product features. For example, instead of just launching a new soap, highlight how it addresses hygiene accessibility in a cost-of-living crisis.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>H \u2013 Human:<\/b><span style=\"font-weight: 400;\"> Connect your story to the human impact. Avoid getting lost in technical jargon. Explain how your technology or solution affects communities, families, or individuals. Remember that journalists, like your audience, are fundamentally human and respond to relatable narratives and benefits, not just features.<\/span><\/li>\n<\/ul>\n<h3><b>4. Mastering Media Engagement: Preparation and Pitfalls<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Once a compelling story is crafted, effective engagement with the media requires meticulous preparation.<\/span><\/p>\n<p><b>Preparation is Key:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Select the Right Spokesperson:<\/b><span style=\"font-weight: 400;\"> Choose an interviewee who is knowledgeable, articulate, warm, and possesses a \u201cgentle humour\u201d. If the primary founder is more introverted or technical, consider another co-founder or spokesperson better suited for public communication.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Message Discipline:<\/b><span style=\"font-weight: 400;\"> Every statement to a journalist should be something the company is comfortable seeing in print. Develop \u201cbridging statements\u201d to redirect conversations away from sensitive or unshareable topics (e.g., \u201cThat\u2019s something we\u2019re not able to share right now, but what I can say is\u2026\u201d).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Practice:<\/b><span style=\"font-weight: 400;\"> Rehearse interviews with trusted colleagues or mentors to gain confidence and refine messaging.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Be Ready for Anything:<\/b><span style=\"font-weight: 400;\"> Journalists can call for an interview with very little notice. Preparedness ensures that unexpected opportunities are seized, not squandered.<\/span><\/li>\n<\/ul>\n<p><b>Avoiding Pitfalls: Absolute No-No\u2019s<\/b><span style=\"font-weight: 400;\"> Several common mistakes can derail PR efforts:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Jargon Overload:<\/b><span style=\"font-weight: 400;\"> Avoid technical or industry-specific jargon. Speak clearly, as if explaining your business to someone outside your field.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Lack of Clarity:<\/b><span style=\"font-weight: 400;\"> Not having your story straight or being unsure about key details can undermine credibility.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Absence of Data:<\/b><span style=\"font-weight: 400;\"> Journalists value facts, figures, and data to support claims. Have relevant numbers (e.g., customer acquisition, revenue, impact metrics) readily available.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Poor Presentation:<\/b><span style=\"font-weight: 400;\"> Especially in video calls, visual presentation matters. Looking professional contributes to the impression of credibility.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Unprepared for Scrutiny:<\/b><span style=\"font-weight: 400;\"> Top-tier media outlets (e.g., Business Desk, NBR, NZ Herald) will ask tough, granular questions about business metrics (e.g., annual recurring revenue, burn rate, customer numbers, major clients). Be prepared to share these details, or understand that they may pass on the story if you\u2019re not ready.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Blanket Pitches:<\/b><span style=\"font-weight: 400;\"> Sending generic press releases to every journalist is ineffective and can damage your reputation. Target specific journalists and publications relevant to your story.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Overused Terms:<\/b><span style=\"font-weight: 400;\"> Avoid clich\u00e9d phrases like \u201cgame changer,\u201d as they have lost meaning and can annoy journalists.<\/span><\/li>\n<\/ul>\n<h3><b>5. Leveraging the Evolving Media Landscape<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The media landscape continually shifts, with significant movement away from traditional outlets. This presents both challenges and new opportunities for startups.<\/span><\/p>\n<p><b>Beyond Traditional Outlets:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Podcasts and Substack:<\/b><span style=\"font-weight: 400;\"> These platforms offer burgeoning audiences and longer shelf lives for content than fleeting daily newspaper articles. Many credible journalists are now building their engaged audiences on platforms like Substack, providing direct access to niche audiences.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Owned Media Channels:<\/b><span style=\"font-weight: 400;\"> In 2025, every company can and should be a publisher. Running internal blogs, social media channels, and even company podcasts allows startups to share their story and thought leadership and document their startup journey \u201cunder the hood\u201d. This \u201cgenuine authentic openness\u201d resonates powerfully with audiences and fosters trust.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">While traditional media remains powerful, diversifying PR efforts to include these new channels can significantly amplify reach and engagement, providing a more robust and resilient communication strategy for early-stage ventures.<\/span><\/p>\n<h3><b>Conclusion<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Public relations is not a luxury but a strategic imperative for early-stage businesses. By understanding the fundamental differences between paid and earned media, embracing PR as an overarching narrative, meticulously timing outreach, and leveraging the \u201cTRUTH\u201d framework for compelling storytelling, startups can build unparalleled credibility and trust. Furthermore, adapting to the evolving media landscape by exploring new channels and even becoming a publisher will secure long-term visibility and stakeholder engagement. In a world where trust signals are paramount, a well-executed PR strategy moves a startup from merely announcing its existence to meaningfully shaping its destiny.<\/span><\/p>\n<\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>This podcast link and summary are from Richard Liew\u2019s PR Expert Session held online in February 2025.Podcast: Public Relations: The Undisputed Catalyst for Startup Growth and Trust Executive Summary Early-stage businesses face the perennial challenge of establishing credibility, attracting customers, and securing vital investment in today\u2019s competitive landscape. This article, drawing insights from seasoned public [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":298524,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12034],"tags":[14754,4687,3843,130522,5294,18581,4459,14050,14901],"dealstore":[],"offerexpiration":[],"class_list":["post-298523","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-angel-investor","tag-aanz","tag-expert","tag-february","tag-liew","tag-public","tag-relations","tag-richard","tag-session","tag-startups"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>AANZ February Expert Session with Richard Liew | Public Relations for Startups - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=298523\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AANZ February Expert Session with Richard Liew | Public Relations for Startups - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"This podcast link and summary are from Richard Liew\u2019s PR Expert Session held online in February 2025.Podcast: Public Relations: The Undisputed Catalyst for Startup Growth and Trust Executive Summary Early-stage businesses face the perennial challenge of establishing credibility, attracting customers, and securing vital investment in today\u2019s competitive landscape. 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