{"id":281584,"date":"2025-06-08T14:08:11","date_gmt":"2025-06-08T14:08:11","guid":{"rendered":"https:\/\/peraltafinancing.com\/uncategorized\/enterprises-stuck-in-ai-pilot-hell-says-chatterbox-labs-the-register\/"},"modified":"2025-06-08T14:08:11","modified_gmt":"2025-06-08T14:08:11","slug":"enterprises-stuck-in-ai-pilot-hell-says-chatterbox-labs-the-register","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=281584","title":{"rendered":"Enterprises stuck in AI pilot hell, says Chatterbox Labs \u2022 The Register"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div id=\"body\">\n<p><span class=\"label\">Interview<\/span> Before AI becomes commonplace in enterprises, corporate leaders have to commit to an ongoing security testing regime tuned to the nuances of AI models.<\/p>\n<p>That&#8217;s the view of Chatterbox Labs CEO Danny Coleman and CTO Stuart Battersby, who spoke to <em>The Register<\/em> at length about why companies have been slow to move from AI pilot tests to production deployment.<\/p>\n<p>&#8220;Enterprise adoption is only like 10 percent today,&#8221; said Coleman. &#8220;McKinsey is saying it&#8217;s <a target=\"_blank\" href=\"https:\/\/www.mckinsey.com\/about-us\/new-at-mckinsey-blog\/mckinsey-and-google-cloud-partner-to-help-industry-leaders-tap-into-4-trillion-of-business-value-with-generative-ai\">a four trillion dollar market<\/a>. How are you actually ever going to move that along if you keep releasing things that people don&#8217;t know are safe to use or they don&#8217;t even know not just the enterprise impact, but the societal impact?&#8221;<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"condor\" data-xsm=\",fluid,mpu,\" data-sm=\",fluid,mpu,\" data-md=\",fluid,mpu,\">\n        <noscript><br \/>\n            <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_software\/aiml&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2aEWZS8ByFW4a7wxCKF4QKQAAAMo&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" target=\"_blank\"><br \/>\n                <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_software\/aiml&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2aEWZS8ByFW4a7wxCKF4QKQAAAMo&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" alt=\"\"\/><br \/>\n            <\/a><br \/>\n        <\/noscript>\n    <\/div>\n<p>He added, &#8220;People in the enterprise, they&#8217;re not quite ready for that technology without it being governed and secure.&#8221;<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"falcon\" data-xmd=\",fluid,mpu,leaderboard,\" data-lg=\",fluid,mpu,leaderboard,\" data-xlg=\",fluid,billboard,superleaderboard,mpu,leaderboard,\" data-xxlg=\",fluid,billboard,superleaderboard,brandwidth,brandimpact,leaderboard,mpu,\">\n            <noscript><br \/>\n                <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_software\/aiml&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44aEWZS8ByFW4a7wxCKF4QKQAAAMo&amp;t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" target=\"_blank\"><br \/>\n                    <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_software\/aiml&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44aEWZS8ByFW4a7wxCKF4QKQAAAMo&amp;t=ct%3Dns%26unitnum%3D426raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" alt=\"\"\/><br \/>\n                <\/a><br \/>\n            <\/noscript>\n        <\/div>\n<div class=\"adun_eagle_desktop_story_wrapper\">\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"mid\" data-raptor=\"eagle\" data-xxlg=\",mpu,dmpu,\">\n                <noscript><br \/>\n                    <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_software\/aiml&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33aEWZS8ByFW4a7wxCKF4QKQAAAMo&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" target=\"_blank\"><br \/>\n                        <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_software\/aiml&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33aEWZS8ByFW4a7wxCKF4QKQAAAMo&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" alt=\"\"\/><br \/>\n                    <\/a><br \/>\n                <\/noscript>\n            <\/div>\n<\/p><\/div>\n<p>In January, consulting firm McKinsey published a report examining the unrealized potential of artificial intelligence (AI) in the workplace.<\/p>\n<p>The <a target=\"_blank\" href=\"https:\/\/www.mckinsey.com\/capabilities\/mckinsey-digital\/our-insights\/superagency-in-the-workplace-empowering-people-to-unlock-ais-full-potential-at-work\">report<\/a>, &#8220;Superagency in the workplace: Empowering people to unlock AI\u2019s full potential,&#8221; found growing interest and investment in AI technology, but slow adoption.<\/p>\n<blockquote class=\"pullquote\">\n<p>&#8230;what you have to do is not trust the rhetoric of either the model vendor or the guardrail vendor, because everyone will tell you it&#8217;s super safe and secure.<\/p>\n<\/blockquote>\n<p>&#8220;Leaders want to increase AI investments and accelerate development, but they wrestle with how to make AI safe in the workplace,&#8221; the report says.<\/p>\n<p>Coleman argues that traditional cybersecurity and AI security are colliding, but most infosec teams haven&#8217;t caught up, lacking the background to grasp AI&#8217;s unique attack surfaces. He pointed to Cisco&#8217;s acquisition of Robust Intelligence and Palo Alto Networks&#8217; acquisition of Protect AI as examples of some players that have taken the right approach.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"falcon\" data-xsm=\",fluid,mpu,\" data-sm=\",fluid,mpu,\" data-md=\",fluid,mpu,\">\n            <noscript><br \/>\n                <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_software\/aiml&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44aEWZS8ByFW4a7wxCKF4QKQAAAMo&amp;t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" target=\"_blank\"><br \/>\n                    <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_software\/aiml&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44aEWZS8ByFW4a7wxCKF4QKQAAAMo&amp;t=ct%3Dns%26unitnum%3D426raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" alt=\"\"\/><br \/>\n                <\/a><br \/>\n            <\/noscript>\n        <\/div>\n<p>Battersby said the key for organizations that want to deploy AI at scale is to embrace a regime of continuous testing based on what the AI service actually does.<\/p>\n<p>&#8220;So the first thing is to think about what is safe and secure for your use case,&#8221; he explained. &#8220;And then what you have to do is not trust the rhetoric of either the model vendor or the guardrail vendor, because everyone will tell you it&#8217;s super safe and secure.&#8221;<\/p>\n<p>That&#8217;s critical, Battersby argues, because even authorized users of an AI system can make it do damaging things.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" id=\"story_eagle_xsm_sm_md_xmd_lg_xlg\" data-pos=\"mid\" data-raptor=\"eagle\" data-xsm=\",mpu,dmpu,\" data-sm=\",mpu,dmpu,\" data-md=\",mpu,dmpu,\" data-xmd=\",mpu,dmpu,\" data-lg=\",mpu,dmpu,\" data-xlg=\",mpu,dmpu,\">\n            <noscript><br \/>\n                <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_software\/aiml&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33aEWZS8ByFW4a7wxCKF4QKQAAAMo&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" target=\"_blank\"><br \/>\n                    <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_software\/aiml&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33aEWZS8ByFW4a7wxCKF4QKQAAAMo&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" alt=\"\"\/><br \/>\n                <\/a><br \/>\n            <\/noscript>\n        <\/div>\n<p>&#8220;What we&#8217;re trying to get across to you is that content safety filters, guardrails are not good enough,&#8221; said Coleman. &#8220;And it&#8217;s not going to change anytime soon. It needs to be so much more layered.&#8221;<\/p>\n<p>While that may entail some cost, Battersby contends that constant testing can help bring costs down &#8211; for example, by showing that smaller, more affordable models are just as safe for particular use cases.<\/p>\n<p>The complete interview follows\u2026<\/p>\n<\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Interview Before AI becomes commonplace in enterprises, corporate leaders have to commit to an ongoing security testing regime tuned to the nuances of AI models. That&#8217;s the view of Chatterbox Labs CEO Danny Coleman and CTO Stuart Battersby, who spoke to The Register at length about why companies have been slow to move from AI [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":281585,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[110905,20598,15030,8035,1042,20437,23668],"dealstore":[],"offerexpiration":[],"class_list":["post-281584","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-chatterbox","tag-enterprises","tag-hell","tag-labs","tag-pilot","tag-register","tag-stuck"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Enterprises stuck in AI pilot hell, says Chatterbox Labs \u2022 The Register - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=281584\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enterprises stuck in AI pilot hell, says Chatterbox Labs \u2022 The Register - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"Interview Before AI becomes commonplace in enterprises, corporate leaders have to commit to an ongoing security testing regime tuned to the nuances of AI models. 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