{"id":253800,"date":"2025-05-23T13:50:05","date_gmt":"2025-05-23T13:50:05","guid":{"rendered":"https:\/\/peraltafinancing.com\/business\/real-estate\/how-ardi-is-enabling-24-7-member-support-for-greater-rochester-association-of-realtors\/"},"modified":"2025-05-23T13:50:05","modified_gmt":"2025-05-23T13:50:05","slug":"how-ardi-is-enabling-24-7-member-support-for-greater-rochester-association-of-realtors","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=253800","title":{"rendered":"How ARDI Is Enabling 24\/7 Member Support for Greater Rochester Association of REALTORS"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.wavgroup.com\/product\/case-study-ai-transforming-member-support\/\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-51577 alignleft\" src=\"https:\/\/www.wavgroup.com\/wp-content\/uploads\/woocommerce_uploads\/2025\/05\/Ardi-Case-Study-2025-v1-wbs3nr-scaled.jpg\" alt=\"\" width=\"193\" height=\"250\" srcset=\"https:\/\/www.wavgroup.com\/wp-content\/uploads\/woocommerce_uploads\/2025\/05\/Ardi-Case-Study-2025-v1-wbs3nr-200x259.jpg 200w, https:\/\/www.wavgroup.com\/wp-content\/uploads\/woocommerce_uploads\/2025\/05\/Ardi-Case-Study-2025-v1-wbs3nr-232x300.jpg 232w, https:\/\/www.wavgroup.com\/wp-content\/uploads\/woocommerce_uploads\/2025\/05\/Ardi-Case-Study-2025-v1-wbs3nr-400x518.jpg 400w, https:\/\/www.wavgroup.com\/wp-content\/uploads\/woocommerce_uploads\/2025\/05\/Ardi-Case-Study-2025-v1-wbs3nr-500x647.jpg 500w, https:\/\/www.wavgroup.com\/wp-content\/uploads\/woocommerce_uploads\/2025\/05\/Ardi-Case-Study-2025-v1-wbs3nr-600x776.jpg 600w, https:\/\/www.wavgroup.com\/wp-content\/uploads\/woocommerce_uploads\/2025\/05\/Ardi-Case-Study-2025-v1-wbs3nr-700x906.jpg 700w, https:\/\/www.wavgroup.com\/wp-content\/uploads\/woocommerce_uploads\/2025\/05\/Ardi-Case-Study-2025-v1-wbs3nr-768x994.jpg 768w, https:\/\/www.wavgroup.com\/wp-content\/uploads\/woocommerce_uploads\/2025\/05\/Ardi-Case-Study-2025-v1-wbs3nr-791x1024.jpg 791w, https:\/\/www.wavgroup.com\/wp-content\/uploads\/woocommerce_uploads\/2025\/05\/Ardi-Case-Study-2025-v1-wbs3nr-800x1035.jpg 800w, https:\/\/www.wavgroup.com\/wp-content\/uploads\/woocommerce_uploads\/2025\/05\/Ardi-Case-Study-2025-v1-wbs3nr-1187x1536.jpg 1187w, https:\/\/www.wavgroup.com\/wp-content\/uploads\/woocommerce_uploads\/2025\/05\/Ardi-Case-Study-2025-v1-wbs3nr-1200x1553.jpg 1200w, https:\/\/www.wavgroup.com\/wp-content\/uploads\/woocommerce_uploads\/2025\/05\/Ardi-Case-Study-2025-v1-wbs3nr-1583x2048.jpg 1583w, https:\/\/www.wavgroup.com\/wp-content\/uploads\/woocommerce_uploads\/2025\/05\/Ardi-Case-Study-2025-v1-wbs3nr-scaled.jpg 1978w\" sizes=\"auto, (max-width: 193px) 100vw, 193px\"\/><\/a>For decades, REALTORS\u00ae have relied on traditional 9-to-5 office support from their associations. But the modern real estate professional no longer works on a banker\u2019s schedule. They need answers fast, whenever and wherever their business takes them. That\u2019s why the Greater Rochester Association of REALTORS\u00ae (GRAR) turned to artificial intelligence.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">WAV Group interviewed Jim Yockel, CEO, Greater Rochester Association of REALTORS\u00ae to learn more. To download the full interview click <\/span><span style=\"font-weight: 400;\">HERE.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">ARDI, an AI-powered support tool developed by Voiceflip and deployed by GRAR in October 2024. ARDI stands for \u201cAccessible REALTOR\u00ae Data Interface,\u201d and it has rapidly become a cornerstone of GRAR\u2019s support model. In just a few months, over 24% of GRAR\u2019s 3,200+ members have used it, logging more than 5,500 interactions. What\u2019s more compelling? A whopping 75% of those interactions now happen outside of office hours.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cKnowing that REALTORS\u00ae work anything but a 9-to-5 schedule, we needed to provide support that matched their workflow,\u201d said Jim Yockel, CEO of GRAR. \u201cWith ARDI, we can do exactly that.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Accessible via voice, text, WhatsApp, Facebook Messenger, and even a local customer support number, ARDI gives members the freedom to ask questions in plain language and receive answers instantly. From CE class information and registration to showing instructions and municipal regulations, ARDI is like having a support desk in your pocket.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Even more impressive is its language capability: ARDI supports 25 languages, making GRAR\u2019s support services inclusive, equitable, and responsive.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a result, not only has ARDI expanded GRAR\u2019s service hours\u2014it\u2019s also redefined what responsive, member-first support looks like in the modern age.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you would like to download the full interview click <a href=\"https:\/\/www.wavgroup.com\/product\/case-study-ai-transforming-member-support\/\">HERE<\/a>.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you would like to learn more about ARDI, click <a href=\"https:\/\/voiceflip.com\/ardi\">HERE<\/a><\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you would like to learn more about how WAV Group can help you learn how to leverage AI in your Association or MLS, please fill out the following:<\/span><\/p>\n<\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>For decades, REALTORS\u00ae have relied on traditional 9-to-5 office support from their associations. But the modern real estate professional no longer works on a banker\u2019s schedule. They need answers fast, whenever and wherever their business takes them. That\u2019s why the Greater Rochester Association of REALTORS\u00ae (GRAR) turned to artificial intelligence. WAV Group interviewed Jim Yockel, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":253801,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[99],"tags":[92150,16646,21487,13137,13412,36887,56127,952],"dealstore":[],"offerexpiration":[],"class_list":["post-253800","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-real-estate","tag-ardi","tag-association","tag-enabling","tag-greater","tag-member","tag-realtors","tag-rochester","tag-support"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How ARDI Is Enabling 24\/7 Member Support for Greater Rochester Association of REALTORS - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=253800\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How ARDI Is Enabling 24\/7 Member Support for Greater Rochester Association of REALTORS - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"For decades, REALTORS\u00ae have relied on traditional 9-to-5 office support from their associations. 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