{"id":249327,"date":"2025-05-20T19:19:02","date_gmt":"2025-05-20T19:19:02","guid":{"rendered":"https:\/\/peraltafinancing.com\/airline\/review-avianca-business-class-airbus-a320-mia-bog\/"},"modified":"2025-05-20T19:19:02","modified_gmt":"2025-05-20T19:19:02","slug":"review-avianca-business-class-airbus-a320-mia-bog","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=249327","title":{"rendered":"Review: Avianca Business Class Airbus A320 (MIA-BOG)"},"content":{"rendered":"


\n<\/p>\n

\n

To kick off my Le Premier in the new La Premiere adventure<\/a>, I flew Avianca\u2019s Airbus A320 business class<\/a> (often simply marketed as \u201cPremium\u201d) on the 3hr5min flight from Miami (MIA) to Bogota (BOG).<\/p>\n

I was looking forward to this flight, since Avianca only recently reintroduced business class within the Americas<\/a>, so this is still a fairly new product for the airline\u2026 and it\u2019s a quirky one at that. I\u2019m conflicted on Avianca\u2019s A320 business class.<\/p>\n

Yes, it\u2019s definitely a step up from economy, but that\u2019s about it. The seat isn\u2019t as comfortable as you\u2019d typically find in regional business class, and I found the food, service, and amenities, to all just be okay. So I would fly this product again if the price and schedule were right, but the issue is that I often find Avianca doesn\u2019t actually have very attractive pricing for this product. This isn\u2019t an experience I\u2019m necessarily dying to repeat.<\/p>\n

How I booked my Avianca business class ticket<\/h2>\n

I flew Avianca all the way from Miami to Paris via Bogota. I booked the entire ticket with Avianca Lifemiles. Specifically, I paid 94,450 miles plus $28.50 in taxes & fees for the following itinerary in business class:<\/p>\n

4\/06 AV5 Miami to Bogota departing 7:55AM arriving 10:25AM
4\/06 AV228 Bogota to Paris departing 1:35PM arriving 6:45AM (+1 day)<\/p>\n

Since I earned those points with a transfer bonus (which are often available from transferable points currencies<\/a>), I thought that was a solid value.<\/p>\n

Avianca business class lounge & boarding<\/h2>\n

In the previous installment, I reviewed the Avianca-TAP Lounge Miami Airport (MIA)<\/a>, which is a pretty nice new facility, and adds some needed Star Alliance lounge capacity at the airport.<\/p>\n

My flight to Bogota was departing from gate J2, not far from the lounge. The boarding pass indicated that boarding would be at 6:55AM, a full hour before departure, which seemed mighty early.<\/p>\n

\"\"
Avianca departure gate Miami Airport<\/figcaption><\/figure>\n

Surprisingly, boarding didn\u2019t start long after that. At around 7:05AM, those needing extra time were invited to board first (about half the plane seemed to think they fit into that category), followed by business class passengers and Star Alliance Gold members.<\/p>\n

At that point I boarded N955AV, the 16-year-old A320 that would be flying me down to Colombia. For what it\u2019s worth, this plane arrived a few hours earlier, as a redeye.<\/p>\n

\"\"
Avianca A320 Miami Airport<\/figcaption><\/figure>\n

As I boarded, I found the sticker next to the door to be interesting, telling passengers to watch their behavior, because the flight is protected by a \u201clegal protection company.\u201d<\/p>\n

\"\"
Avianca A320 door sticker Miami Airport<\/figcaption><\/figure>\n

Avianca A320 business class cabin & seats<\/h2>\n

Avianca\u2019s A320s are in a dense configuration, with a total of 180 seats, including 12 business class seats and 168 economy seats. The business class cabin consists of a total of three rows, in a 2-2 configuration.<\/p>\n

These seats were designed by Recaro, exclusively for Avianca, and it\u2019s an unusual product. At first glance, it almost looks like intra-Europe business class, as you\u2019ll see there are three seats per row, with the middle seat blocked. However, unlike on intra-Europe flights, the aisle and window seat are actually made wider, for added comfort.<\/p>\n

\"\"
Avianca business class seats A320<\/figcaption><\/figure>\n
\"\"
Avianca business class seats A320<\/figcaption><\/figure>\n

I assigned myself seat 3K, the window seat on the right side in the third row (it\u2019s unusual how the seat letters are A-B-C on the left, and D-E-K on the right). These seats have 33\u2033 of pitch, so it\u2019s a decent amount of space if we were talking about economy, but it\u2019s not especially spacious for business class.<\/p>\n

\"\"
Avianca business class seats A320<\/figcaption><\/figure>\n
\"\"
Avianca business class seats A320<\/figcaption><\/figure>\n

As you can see below, there\u2019s also special stitching for the business class seats, compared to the economy seats.<\/p>\n

\"\"
Avianca business class seats A320<\/figcaption><\/figure>\n

As far as seat features go, each seat back has a full size tray table, a portable device holder, and a cupholder, in addition to some ads and other placards.<\/p>\n

\"\"
Avianca business class legroom A320<\/figcaption><\/figure>\n
\"\"
Avianca business class seat back A320<\/figcaption><\/figure>\n
\"\"
Avianca business class seat tray table A320<\/figcaption><\/figure>\n
\"\"
Avianca business class seat entertainment holder A320<\/figcaption><\/figure>\n

The center console is a pretty good size and is sturdy, so you can place things here during the flight, rather than using your tray table.<\/p>\n

\"\"
Avianca business class seat center console A320<\/figcaption><\/figure>\n

Underneath the center armrest, you\u2019ll find both AC and USB-A outlets. While the ports are easy to reach, the actual way they\u2019re positioned isn\u2019t great. For example, there\u2019s not enough clearance above and below the power port to fit a full size MacBook charger in there (the one that looks like a \u201cbrick\u201d).<\/p>\n

\"\"
Avianca business class seat charger A320<\/figcaption><\/figure>\n

As far as other features go, Avianca\u2019s A320s have overhead consoles with individual reading lights and air nozzles, so that\u2019s appreciated.<\/p>\n

\"\"
Avianca business class overhead console A320<\/figcaption><\/figure>\n

Lastly, Avianca has dedicated overhead bins for business class passengers, so that overhead bin space shouldn\u2019t be an issue (then again, given Avianca\u2019s strict carry-on allowance for economy passengers, this shouldn\u2019t be a problem even in economy).<\/p>\n

\"\"
Avianca business class overhead bins A320<\/figcaption><\/figure>\n

All-in-all, this isn\u2019t a terribly impressive product. I\u2019d take just about any other business class product in the region over this. The thing is, it\u2019s one thing if Avianca\u2019s pricing were amazing, but I find that in business class, the airline charges at least as much as American, Copa, etc., in most markets. So it\u2019s not like you\u2019re getting some huge discount. <\/p>\n

<\/p>\n

Of course there are exceptions on connecting itineraries, but I also don\u2019t want to fly all the way from Miami to Sao Paulo on an A320 (though in fairness, there are also some 787s).<\/p>\n

I think the other thing worth acknowledging is that premium cabin norms differ around the world. In North America and parts of Northern South America, proper recliner seats in business class are the norm, at a minimum. Meanwhile in other parts of South America, we frequently see airlines have \u201cpremium economy\u201d on regional flights, which is economy with a blocked middle.<\/p>\n

So Avianca\u2019s business class is a step up from that. However, the pricing is also way higher. So I struggle with this product in terms of quality and value.<\/p>\n

Avianca business class amenities<\/h2>\n

On the plus side, Avianca offers a decent selection of amenities. For example, waiting at each seat upon boarding was a full bedding kit, with a pillow and blanket. <\/p>\n

\"\"
Avianca business class bedding kit<\/figcaption><\/figure>\n

The pillow was pretty substantial, as was the blanket. It\u2019s not quite what you\u2019d get on a long haul flight, but still, many other airlines don\u2019t even offer bedding on regional flights, so I\u2019ll take it!<\/p>\n

\"\"
Avianca business class pillow & blanket<\/figcaption><\/figure>\n

During boarding, each business class passenger was also offered a bottle of water.<\/p>\n

\"\"
Avianca business class bottled water<\/figcaption><\/figure>\n

Lastly, toward the end of boarding, the purser came around and gave each passenger a welcome card, with her name on it, mentioning how passengers will have an \u201camazing experience.\u201d That\u2019s a nice service touch from Avianca, but the issue is that the actual service standards don\u2019t match what you\u2019d expect based on getting such a card.<\/p>\n

\"\"
Avianca business class welcome card<\/figcaption><\/figure>\n

Avianca A320 business class entertainment <\/h2>\n

Avianca\u2019s A320s don\u2019t feature inflight Wi-Fi yet. I believe there are plans for it to be introduced, but it\u2019s not available on most aircraft as of now. While there\u2019s no seat back entertainment, the airline does offer streaming content to personal devices. The system has entertainment, flight information, etc.<\/p>\n

\"\"
Avianca A320 streaming entertainment system<\/figcaption><\/figure>\n

The entertainment selection is better than nothing, but not much more than that. By my count, there were 39 movies, 24 TV shows (some with multiple episodes), 13 lifestyle shows, along with a kids selection and some games.<\/p>\n

\"\"
Avianca A320 streaming entertainment system<\/figcaption><\/figure>\n
\"\"
ScreAvianca A320 streaming entertainment systemenshot<\/figcaption><\/figure>\n
\"\"
Avianca A320 streaming entertainment system<\/figcaption><\/figure>\n
\"\"
Avianca A320 streaming entertainment system<\/figcaption><\/figure>\n
\"\"
Avianca A320 streaming entertainment system<\/figcaption><\/figure>\n
\"\"
Avianca A320 streaming entertainment system<\/figcaption><\/figure>\n

On top of that, there was the map feature, so that you could track the progress of the flight.<\/p>\n

\"\"
Avianca A320 streaming entertainment system<\/figcaption><\/figure>\n

The entertainment selection is better than nothing, but that\u2019s about it. If you\u2019re at all picky about what you watch, I\u2019d highly recommend bringing your own entertainment onto an Avianca flight, especially when you consider that these planes operate some flights of over five hours.<\/p>\n

Avianca A320 departure from Miami<\/h2>\n

Boarding was reasonably efficient, despite a full flight. For what it\u2019s worth, there were eight people booked in business class until the morning of departure, but every seat ended up being full (including the captain\u2019s wife and son being onboard \u2014 though they had one seat in business class and one in the flight deck, and switched off).<\/p>\n

At 7:40AM, the door closed, well ahead of schedule. The purser made her welcome aboard announcement, informing us of our flight time of just over three hours. Avianca\u2019s announcements frequently use the carrier\u2019s slogan, which is \u201cthank you for flying with Avianca, where the sky belongs to all of us.\u201d I mean, I guess that\u2019s cute, but if you ever call Avianca\u2019s call center, the number of times you hear that borders on being cruel.<\/p>\n

While still at the gate, the crew performed a manual safety demonstration. Then at 7:45AM we began our pushback. We pushed quite a distance, given that gate J2 is at the very end of the ramp, and it\u2019s quite tight in this area.<\/p>\n

\"\"
Pushing back Miami Airport from Avianca A320<\/figcaption><\/figure>\n
\"\"
Pushing back Miami Airport from Avianca A320<\/figcaption><\/figure>\n

During pushback, I had a great view of the Air France A320 that operates the carrier\u2019s unique Caribbean island hopper flights. That remains an experience that\u2019s on my avgeek flight list<\/a>.<\/p>\n

\"\"
Pushing back Miami Airport from Avianca A320<\/figcaption><\/figure>\n

We started our taxi at 7:50AM. Hi, Aerolineas Argentinas A330!<\/p>\n

\"\"
Taxiing Miami Airport from Avianca A320<\/figcaption><\/figure>\n

Hi, Eastern Air Express 737s! And not hi to GlobalX A321!<\/p>\n

\"\"
Taxiing Miami Airport from Avianca A320<\/figcaption><\/figure>\n

It was a roughly 10 minute taxi out to runway 8R, where we were immediately cleared for takeoff, at 8AM.<\/p>\n

\"\"
Taking off Miami Airport from Avianca A320<\/figcaption><\/figure>\n

We had a quick takeoff roll, and steep climb out of Miami. It was a gorgeous morning, as usual\u2026<\/p>\n

\"\"
Taking off Miami Airport from Avianca A320<\/figcaption><\/figure>\n
\"\"
View after Miami takeoff from Avianca A320<\/figcaption><\/figure>\n
\"\"
View after Miami takeoff from Avianca A320<\/figcaption><\/figure>\n

The seatbelt sign was turned off just five minutes after takeoff. One thing I found interesting is that in the post-takeoff announcement, the crew mentioned how passengers could purchase upgrades to extra legroom and business class seats. It\u2019s not often you hear that after takeoff, never mind that the business class cabin was full.<\/p>\n

Avianca business class meal service<\/h2>\n

Once the seatbelt sign was turned off, the crew closed the curtains around the cabin (both in front and behind).<\/p>\n

\"\"
Avianca business class cabin A320<\/figcaption><\/figure>\n

Around 20 minutes after takeoff, the crew came through the cabin with warm towels. These have to be the cheapest and thinnest towels I\u2019ve ever seen used in a premium cabin, as they were maybe a little sturdier than a tissue.<\/p>\n

\"\"
Avianca business class warm towel<\/figcaption><\/figure>\n

20 minutes after that, around 40 minutes after takeoff, the flight attendant rolled the cart down the aisle with drinks and breakfast. There were no menus, and options were simply described as either pancakes or an omelet. I selected the omelet. It was super cheesy (almost so cheesy that it could be mistaken for a pizza), and had mushrooms. The main was served with a side of fruit, and a couple of croissants.<\/p>\n

\"\"
Avianca business class breakfast<\/figcaption><\/figure>\n

Drinks were also offered, and I asked for a still water and a coffee. As is common on Latin American carriers, there was no option for milk or liquid cream, but instead there was instant creamer. <\/p>\n

As I said, that\u2019s hardly exclusive to Avianca, as I\u2019ve found the same to be the case on Boliviana de Aviacion<\/a>, Copa<\/a>, and GOL<\/a>. It drives me bonkers, since it doesn\u2019t seem like that would be expensive to add, yet that powdered creamer is just plain gross.<\/p>\n

\"\"
Avianca business class drinks<\/figcaption><\/figure>\n

I\u2019d note that after the meal service, the crew kind of just disappeared. I don\u2019t think they offered any drink refills once the meals were cleared, which was underwhelming.<\/p>\n

I can\u2019t say the food tasted that great, and it would\u2019ve been nice if there were a side of yogurt, or something. The fact that the lady seated in front of me was ripping @@@ the entire flight also didn\u2019t help with making the meal experience very appealing.<\/p>\n

Avianca A320 business class lavatory<\/h2>\n

Avianca has a dedicated business class lavatory at the front of the cabin, right by the flight deck. It\u2019s super basic, and has nothing in the way of special amenities.<\/p>\n

\"\"
Avianca business class lavatory A320<\/figcaption><\/figure>\n
\"\"
Avianca business class lavatory A320<\/figcaption><\/figure>\n

I\u2019d say the crew did a moderately good job saving the lavatory for business class passengers. A lot of people tried to come up from economy to use the business class lavatory, and I\u2019d guess they were sent back maybe half of the time.<\/p>\n

The one thing I found odd, which isn\u2019t Avianca\u2019s fault, is that the guy in the aisle seat basically refused to get up<\/a> when I needed to access the aisle, so that complicated things a bit.<\/p>\n

Avianca business class service<\/h2>\n

Service on this Avianca flight was fine. That\u2019s to say that I thought the flight attendant working business class was reasonably friendly and kind, but service wasn\u2019t in any way attentive or personalized. She went through the motions, but then after the meal, disappeared into the galley, never checking to see if anyone wanted anything else.<\/p>\n

Avianca A320 arrival in Bogota<\/h2>\n

At around 9:45AM Bogota time, the captain was on the PA to announce that we\u2019d shortly be descending, and would be landing in around 20 minutes. That\u2019s also the point at which the seatbelt sign was turned on.<\/p>\n

The views on descent were beautiful, as Colombia\u2019s landscape is pretty gorgeous. Our descent wasn\u2019t very long, given that Bogota is at an altitude of over 8,000 feet.<\/p>\n

\"\"
Approaching Bogota Airport from Avianca A320<\/figcaption><\/figure>\n
\"\"
Approaching Bogota Airport from Avianca A320<\/figcaption><\/figure>\n

We had a bit of chop on our approach, as we descended through the clouds, but nothing major.<\/p>\n

\"\"
Approaching Bogota Airport from Avianca A320<\/figcaption><\/figure>\n
\"\"
Approaching Bogota Airport from Avianca A320<\/figcaption><\/figure>\n
\"\"
Approaching Bogota Airport from Avianca A320<\/figcaption><\/figure>\n

At 10:05AM, we had a smooth touchdown on runway 14L.<\/p>\n

\"\"
Landing Bogota Airport from Avianca A320<\/figcaption><\/figure>\n

There was some interesting traffic during the taxi to our arrival gate.<\/p>\n

\"\"
Taxiing Bogota Airport from Avianca A320<\/figcaption><\/figure>\n

At around 10:10AM, we pulled in next to another Avianca A320. However, we were actually at a remote stand, so we deplaned via stairs.<\/p>\n

\"\"
Arriving at gate Bogota Airport from Avianca A320<\/figcaption><\/figure>\n

It felt like it took forever for the bus to fill up, and then it was a very long drive to the part of the terminal where we were being dropped off. We ended up arriving there at around 10:30AM.<\/p>\n

\"\"
Avianca A320 Bogota Airport<\/figcaption><\/figure>\n

From there, I cleared transit security, and then headed to the Avianca Lounge, prior to my Avianca 787 business class flight to Paris.<\/p>\n

Bottom line<\/h2>\n

Avianca\u2019s A320 business class is\u2026 not great. The airline has a quirky business class seat that\u2019s on the tight side. While there\u2019s food, it\u2019s not amazing. There\u2019s also not Wi-Fi, and service levels leave a bit to be desired.<\/p>\n

It\u2019s of course better than economy, but I\u2019d say it\u2019s a significant step down from most business class products in the Americas. So I\u2019d fly the airline again if the price or schedule were advantageous, but I certainly wouldn\u2019t choose it over a competitor, all else being equal. <\/p>\n

I should mention that the airline seems to sometimes have reasonably priced upgrade offers, and I think those could be a good deal. After all, Avianca often has very attractive economy fares, and this is much better than economy.<\/p>\n

What\u2019s your take on Avianca\u2019s A320 business class?<\/strong><\/p>\n<\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":"

To kick off my Le Premier in the new La Premiere adventure, I flew Avianca\u2019s Airbus A320 business class (often simply marketed as \u201cPremium\u201d) on the 3hr5min flight from Miami (MIA) to Bogota (BOG). I was looking forward to this flight, since Avianca only recently reintroduced business class within the Americas, so this is still […]<\/p>\n","protected":false},"author":1,"featured_media":249328,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12028],"tags":[35159,12585,61673,907,6079,91038,3749],"dealstore":[],"offerexpiration":[],"class_list":["post-249327","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-airline","tag-a320","tag-airbus","tag-avianca","tag-business","tag-class","tag-miabog","tag-review"],"yoast_head":"\nReview: Avianca Business Class Airbus A320 (MIA-BOG) - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=249327\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Review: Avianca Business Class Airbus A320 (MIA-BOG) - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"To kick off my Le Premier in the new La Premiere adventure, I flew Avianca\u2019s Airbus A320 business class (often simply marketed as \u201cPremium\u201d) on the 3hr5min flight from Miami (MIA) to Bogota (BOG). I was looking forward to this flight, since Avianca only recently reintroduced business class within the Americas, so this is still […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fivemor.com\/?p=249327\" \/>\n<meta property=\"og:site_name\" content=\"Som2ny Network\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-20T19:19:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/fivemor.com\/wp-content\/uploads\/2025\/05\/Avianca-Business-Class-A320-4.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"912\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"14 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/fivemor.com\/?p=249327#article\",\"isPartOf\":{\"@id\":\"https:\/\/fivemor.com\/?p=249327\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/fivemor.com\/#\/schema\/person\/b85e3c3dc0e1daea076524dc8810c371\"},\"headline\":\"Review: Avianca Business Class Airbus A320 (MIA-BOG)\",\"datePublished\":\"2025-05-20T19:19:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/fivemor.com\/?p=249327\"},\"wordCount\":2755,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/fivemor.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/fivemor.com\/?p=249327#primaryimage\"},\"thumbnailUrl\":\"https:\/\/fivemor.com\/wp-content\/uploads\/2025\/05\/Avianca-Business-Class-A320-4.jpeg\",\"keywords\":[\"A320\",\"AIRBUS\",\"Avianca\",\"Business\",\"Class\",\"MIABOG\",\"review\"],\"articleSection\":[\"Airline\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/fivemor.com\/?p=249327#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/fivemor.com\/?p=249327\",\"url\":\"https:\/\/fivemor.com\/?p=249327\",\"name\":\"Review: Avianca Business Class Airbus A320 (MIA-BOG) - 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