{"id":224746,"date":"2025-05-05T12:17:34","date_gmt":"2025-05-05T12:17:34","guid":{"rendered":"https:\/\/peraltafinancing.com\/apple-2\/roku-is-looking-into-complaints-about-washed-out-hdr-streams\/"},"modified":"2025-05-05T12:17:34","modified_gmt":"2025-05-05T12:17:34","slug":"roku-is-looking-into-complaints-about-washed-out-hdr-streams","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=224746","title":{"rendered":"Roku is looking into complaints about washed-out HDR streams"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1ymtmqpi _17nnmdy1 _17nnmdy0 _1xwtict1\">Roku is investigating user reports of washed-out colors when streaming HDR content from Disney Plus, according to a <a href=\"https:\/\/community.roku.com\/t5\/Issue-Tracking-Board\/Under-investigation-Disney-Plus-Washed-out-colors-on-content-after-recent-update\/td-p\/1071118\/highlight\/true\">thread on the Roku issue tracking board<\/a>. However, the issue seems to go beyond that, affecting almost any app for Roku TVs, suggest user comments on the thread over the last week. The problem appears to be tied to a recent Roku software update.<\/p>\n<\/div>\n<div>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1ymtmqpi _17nnmdy1 _17nnmdy0 _1xwtict1\">A community moderator called RokuEmmanuel-D writes in an update from Thursday that the company is \u201cinvestigating the Disney Plus HDR content that was washed out after the recent update,\u201d and asks for community members to share examples and details about what content is being affected, which model of TV they have, and what software version they\u2019re on.<\/p>\n<\/div>\n<div>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1ymtmqpi _17nnmdy1 _17nnmdy0 _1xwtict1\">The first several comments only report the problem in Disney Plus, and only on TCL TVs, with users saying that app menus and that colors are okay in non-HDR content. But as <a href=\"https:\/\/community.roku.com\/t5\/Issue-Tracking-Board\/Under-investigation-Disney-Plus-Washed-out-colors-on-content-after-recent-update\/m-p\/1068782\/highlight\/true#M8211\">one user shows<\/a> in the above images of Disney Plus show <em>Andor<\/em> taken from two different TVs, <a href=\"https:\/\/community.roku.com\/t5\/Issue-Tracking-Board\/Under-investigation-Disney-Plus-Washed-out-colors-on-content-after-recent-update\/m-p\/1068784\/highlight\/true#M8212\">normally vibrant colors<\/a> have instead taken on a <a href=\"https:\/\/community.roku.com\/t5\/Issue-Tracking-Board\/Under-investigation-Disney-Plus-Washed-out-colors-on-content-after-recent-update\/m-p\/1068782\/highlight\/true#M8211\">grayish pall<\/a>.<\/p>\n<\/div>\n<div>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1ymtmqpi _17nnmdy1 _17nnmdy0 _1xwtict1\">Later comments report the same problems with YouTube TV, Netflix, Apple TV Plus, Amazon Prime Video, and others. One said they saw the issue with their <a href=\"https:\/\/community.roku.com\/t5\/Issue-Tracking-Board\/Under-investigation-Disney-Plus-Washed-out-colors-on-content-after-recent-update\/td-p\/1071118\/highlight\/true\/page\/3#:~:text=to%20RSS%20Feed-,Permalink,-Print\">Hisense-branded Roku TV<\/a>, rather than a TCL model. The same person reported HDR working fine over HDMI <a href=\"https:\/\/community.roku.com\/t5\/Issue-Tracking-Board\/Under-investigation-Disney-Plus-Washed-out-colors-on-content-after-recent-update\/m-p\/1070977\/highlight\/true#M8363\">from their PS5<\/a>, while another said the signal from their <a href=\"https:\/\/community.roku.com\/t5\/Issue-Tracking-Board\/Under-investigation-Disney-Plus-Washed-out-colors-on-content-after-recent-update\/m-p\/1071741\/highlight\/true#M8377\">4K Blu-Ray player<\/a> looked good, implying the issue is limited to Roku streaming, rather than any deeper TV firmware issues. People in the thread said their TVs \u2014 Hisense and TCL \u2014 were on <a href=\"https:\/\/support.roku.com\/article\/228844467\">Roku software version 14.5<\/a>.<\/p>\n<\/div>\n<div>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1ymtmqpi _17nnmdy1 _17nnmdy0 _1xwtict1\">Washed-out or flat colors can already be an issue when watching HDR content on a TV that\u2019s not bright enough to produce a good HDR image \u2014 that was the reason I turned the feature off the old, cheap TCL Roku TV I once owned. But these reports describe something beyond that, with Roku producing desaturated, almost black-and-white images when HDR is on. It\u2019s unclear how widespread the problem is, but there are recent Reddit threads that seem to fit the bill, <a href=\"https:\/\/www.reddit.com\/r\/Roku\/comments\/1k8xw4o\/how_to_get_a_decent_picture_on_netflix\/\">mentioning grayish<\/a> or <a href=\"https:\/\/www.reddit.com\/r\/Roku\/comments\/1juhrxu\/apps_in_color_but_played_media_is_black_and_white\/\">black-and-white picture<\/a> that doesn\u2019t affect streaming app menus.<\/p>\n<\/div>\n<div>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1ymtmqpi _17nnmdy1 _17nnmdy0 _1xwtict1\">Roku didn\u2019t immediately respond to <em>The Verge<\/em>\u2019s request for comment.<\/p>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Roku is investigating user reports of washed-out colors when streaming HDR content from Disney Plus, according to a thread on the Roku issue tracking board. However, the issue seems to go beyond that, affecting almost any app for Roku TVs, suggest user comments on the thread over the last week. The problem appears to be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":224747,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11768],"tags":[73951,12979,26220,1820,14286,19252,17074,5107,24113,83830],"dealstore":[],"offerexpiration":[],"class_list":["post-224746","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-apple-2","tag-complaints","tag-entertainment","tag-hdr","tag-news","tag-roku","tag-streaming","tag-streams","tag-tech","tag-tvs","tag-washedout"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Roku is looking into complaints about washed-out HDR streams - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=224746\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Roku is looking into complaints about washed-out HDR streams - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"Roku is investigating user reports of washed-out colors when streaming HDR content from Disney Plus, according to a thread on the Roku issue tracking board. However, the issue seems to go beyond that, affecting almost any app for Roku TVs, suggest user comments on the thread over the last week. The problem appears to be [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fivemor.com\/?p=224746\" \/>\n<meta property=\"og:site_name\" content=\"Som2ny Network\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-05T12:17:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/fivemor.com\/wp-content\/uploads\/2025\/05\/Roku.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"624\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/fivemor.com\/?p=224746#article\",\"isPartOf\":{\"@id\":\"https:\/\/fivemor.com\/?p=224746\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/fivemor.com\/#\/schema\/person\/b85e3c3dc0e1daea076524dc8810c371\"},\"headline\":\"Roku is looking into complaints about washed-out HDR streams\",\"datePublished\":\"2025-05-05T12:17:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/fivemor.com\/?p=224746\"},\"wordCount\":385,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/fivemor.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/fivemor.com\/?p=224746#primaryimage\"},\"thumbnailUrl\":\"https:\/\/fivemor.com\/wp-content\/uploads\/2025\/05\/Roku.jpeg\",\"keywords\":[\"Complaints\",\"Entertainment\",\"hdr\",\"NEWS\",\"roku\",\"Streaming\",\"Streams\",\"TECH\",\"TVs\",\"washedout\"],\"articleSection\":[\"Apple\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/fivemor.com\/?p=224746#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/fivemor.com\/?p=224746\",\"url\":\"https:\/\/fivemor.com\/?p=224746\",\"name\":\"Roku is looking into complaints about washed-out HDR streams - 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