{"id":216355,"date":"2025-05-01T07:33:03","date_gmt":"2025-05-01T07:33:03","guid":{"rendered":"https:\/\/peraltafinancing.com\/business\/insurance\/40000-protection-customers-use-biba-service-since-signposting-agreement-launch\/"},"modified":"2025-05-01T07:33:03","modified_gmt":"2025-05-01T07:33:03","slug":"40000-protection-customers-use-biba-service-since-signposting-agreement-launch","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=216355","title":{"rendered":"40,000 protection customers use BIBA service since signposting agreement launch"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<p>The industry signposting agreement for protection insurance for people with pre-existing medical conditions and disabilities, which marks its five-year anniversary since launching in January 2020, has resulted in 41,330 people seeking a specialist provider from BIBA\u2019s Find Insurance Service.<\/p>\n<p>The enquiries received to BIBA under the agreement include life insurance, critical illness and income protection, with the customers being directed to vetted specialists.<\/p>\n<p>Graeme Trudgill, BIBA\u2019s CEO said: \u201cHelping customers access the insurance they need is really important to us &#8211; we\u2019ve been involved since the very beginning of the agreement.\u00a0 Signposting helps customers and it has really made a difference to those looking for protection insurance who have a medical condition or disability. In fact, the wider number of people helped is likely to be much higher as these figures only represent the customers who come to BIBA for help, and not those who are signposted directly to a specialist broker or provider.\u201d<\/p>\n<p>The voluntary <a href=\"https:\/\/url.uk.m.mimecastprotect.com\/s\/NY34CVyviVPZDuGfOSEh96h\">agreement<\/a> requires providers to explain to an intermediary why cover isn\u2019t available for their client \u00a0in any particular case. Whether customers apply direct to an insurer or use an insurance broker,\u00a0 if they cannot be offered insurance because of their medical condition or disability, they should be signposted towards a firm who may be able to help, \u00a0or to BIBA\u2019s Find Insurance Service, which is available both online and by phone.<\/p>\n<p>The agreement is an industry collaboration initially launched in January 2020 and then renewed in 2023 for a further three years.\u00a0 There are 39 signatories including industry bodies such as BIBA and the Association of British Insurers, protection insurance groups, insurers, brokers, charities and other stakeholders.<\/p>\n<p>Peter Hamilton, Zurich\u2019s Head of Market Engagement and the industry\u2019s Disability and Access Ambassador, added: \u201cThe signposting agreement is a great example of different parts of the industry coming together and collaborating to make access to insurance easier for those with more complex medical histories. There\u2019s more to do \u2013 we want to grow the number of charities signposting to BIBA for example \u2013 but the number of customers visiting the site and seeking cover over the last 5 years is evidence of a very real need that the industry is well placed to meet.\u201d<\/p>\n<p>BIBA believes there is the potential to help more customers and in its <a href=\"https:\/\/www.bibamanifesto.com\/\">2025 Manifesto<\/a> is calling for both brokers and insurers to embrace the principle of total signposting across all lines of business to help people seeking the insurance they need.\u00a0 BIBA manages the industry\u2019s Access to Insurance Committee, which oversees this signposting agreement along with others relating to travel and motor insurance for older customers and for travel insurance for those with medical conditions, along with the industry agreement on signposting to the Flood Insurance Directory.<\/p>\n<p>The protection signposting agreement was launched in response to work undertaken by charities, consumer groups, and Government which found that consumers with pre-existing medical conditions were struggling to navigate the life and protection insurance market and obtain affordable cover. You can read more on its initial launch on BIBA\u2019s website at <a href=\"https:\/\/www.biba.org.uk\/press-releases\/collaboration-across-the-insurance-sector-set-to-make-protection-insurance-more-widely-available\/\">https:\/\/www.biba.org.uk\/press-releases\/collaboration-across-the-insurance-sector-set-to-make-protection-insurance-more-widely-available\/<\/a><\/p>\n<p>BIBA\u2019s Find Insurance Service can be viewed online at\u00a0<a href=\"http:\/\/www.biba.org.uk\/find-insurance\/\">www.biba.org.uk\/find-insurance\/<\/a>\u00a0or on 0370 950 1790.<\/p>\n<p>Ends<\/p>\n<p><strong>Notes to editors <\/strong><\/p>\n<p><strong>\u00a0<\/strong><strong>For further information please contact<\/strong>:<\/p>\n<p>BIBA press office:<br \/>\nPam Quinn, Head of Communications<br \/>\n07562 616686<br \/>\n<a href=\"mailto:quinnp@biba.org.uk\">quinnp@biba.org.uk<\/a><\/p>\n<p>Leighann Forsyth, Deputy Head of Communications<br \/>\n07917 738727<br \/>\n<a href=\"mailto:forsythl@biba.org.uk\">forsythl@biba.org.uk<\/a><\/p>\n<p><strong>Privacy <\/strong><\/p>\n<p>BIBA\u2019s privacy policy can be viewed <a href=\"https:\/\/www.biba.org.uk\/privacy-policy\/\">here<\/a><\/p>\n<p>If you no longer want to receive press releases from BIBA please email the <a href=\"mailto:bibacomms@biba.org.uk\">Comms<\/a> team.<\/p>\n<p><strong>About the British Insurance Brokers\u2019 Association<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>The British Insurance Brokers\u2019 Association (BIBA) is the UK\u2019s leading general insurance intermediary organisation representing the interests of insurance brokers, intermediaries and their customers.<\/strong><\/p>\n<p>BIBA membership includes around 1800 regulated firms, employing more than 120,000 people.<\/p>\n<p>General insurance brokers contribute 1% of GDP to the UK economy; they arrange 77% of all general insurance with a premium totalling \u00a3105.5bn and 94% of all commercial insurance business.<\/p>\n<p>Insurance brokers put their customers\u2019 interests first, providing advice, access to suitable insurance protection and risk management.<\/p>\n<p>BIBA receives hundreds of thousands of enquiries per year to its Find Insurance Services, online and via the telephone, which are directed to insurance broking firms.<\/p>\n<p>BIBA is the voice of the sector advising members, Government, regulators, consumer bodies and other stakeholders on key insurance issues.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>The post <a href=\"https:\/\/www.biba.org.uk\/press-releases\/40000-protection-customers-use-biba-service-since-signposting-agreement-launch\/\">40,000 protection customers use BIBA service since signposting agreement launch<\/a> appeared first on <a href=\"https:\/\/www.biba.org.uk\">BIBA<\/a>.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>The industry signposting agreement for protection insurance for people with pre-existing medical conditions and disabilities, which marks its five-year anniversary since launching in January 2020, has resulted in 41,330 people seeking a specialist provider from BIBA\u2019s Find Insurance Service. The enquiries received to BIBA under the agreement include life insurance, critical illness and income protection, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[94],"tags":[14456,22554,11717,13053,2118,4934,81766],"dealstore":[],"offerexpiration":[],"class_list":["post-216355","post","type-post","status-publish","format-standard","hentry","category-insurance","tag-agreement","tag-biba","tag-customers","tag-launch","tag-protection","tag-service","tag-signposting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>40,000 protection customers use BIBA service since signposting agreement launch - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=216355\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"40,000 protection customers use BIBA service since signposting agreement launch - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"The industry signposting agreement for protection insurance for people with pre-existing medical conditions and disabilities, which marks its five-year anniversary since launching in January 2020, has resulted in 41,330 people seeking a specialist provider from BIBA\u2019s Find Insurance Service. 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