{"id":205888,"date":"2025-04-26T01:53:00","date_gmt":"2025-04-26T01:53:00","guid":{"rendered":"https:\/\/peraltafinancing.com\/business\/legal\/growing-a-greener-future-how-searchflows-customer-service-survey-plants-trees\/"},"modified":"2025-04-26T01:53:00","modified_gmt":"2025-04-26T01:53:00","slug":"growing-a-greener-future-how-searchflows-customer-service-survey-plants-trees","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=205888","title":{"rendered":"Growing a greener future: How SearchFlow\u2019s customer service survey plants trees"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div itemprop=\"articleBody\">\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-105717\" src=\"https:\/\/www.legalfutures.co.uk\/wp-content\/uploads\/SearchFlow-200.png\" alt=\"SearchFlow\" width=\"200\" height=\"200\" srcset=\"https:\/\/www.legalfutures.co.uk\/wp-content\/uploads\/SearchFlow-200.png 200w, https:\/\/www.legalfutures.co.uk\/wp-content\/uploads\/SearchFlow-200-150x150.png 150w, https:\/\/www.legalfutures.co.uk\/wp-content\/uploads\/SearchFlow-200-100x100.png 100w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\"\/>By\u00a0<em>Legal Futures<\/em> Associate <a href=\"https:\/\/www.legalfutures.co.uk\/services-directory\/searchflow\" target=\"_blank\" rel=\"noopener\">SearchFlow<\/a><\/strong><\/p>\n<p>Customer experience is a key part of SearchFlow\u2019s business approach. Our recent award win at the 2024 Customer Experience Awards (CXAs) for\u00a0<a href=\"https:\/\/www.searchflow.co.uk\/news-and-events\/searchflow-wins-bronze-for-best-customer-service-at-the-uk-customer-experience-awards-2024\/\" target=\"_blank\" rel=\"noopener\">\u2018Best Customer Service (SME)\u2019<\/a>\u00a0follows SearchFlow\u2019s continued customer service award success. We monitor customer satisfaction on a daily basis, actively resolving anything other than positive feedback, and strive to continuously enhance our processes and improve the journey for all our customers.<\/p>\n<p>In conjunction with this, our parent company,\u00a0<a href=\"https:\/\/www.landmark.co.uk\/sustainability-services\/?__hstc=178201082.b09385282ee0d1abb9bfe2b09602ea09.1705670326542.1744205682040.1744208197965.270&amp;__hssc=178201082.21.1744208197965&amp;__hsfp=1885414922\" target=\"_blank\" rel=\"noopener\">Landmark Information Group<\/a>, is dedicated to being leaders in sustainability within the industry. As the first business in the property industry to join the Pledge to Net Zero, we\u2019ve set ambitious goals and are dedicated to achieving these. Landmark has an in-house sustainability team, and offers expert guidance on ESG, net zero, and climate risks.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-142396\" src=\"https:\/\/www.legalfutures.co.uk\/wp-content\/uploads\/CSAT-blog-1.png\" alt=\"\" width=\"600\" height=\"300\" srcset=\"https:\/\/www.legalfutures.co.uk\/wp-content\/uploads\/CSAT-blog-1.png 600w, https:\/\/www.legalfutures.co.uk\/wp-content\/uploads\/CSAT-blog-1-300x150.png 300w, https:\/\/www.legalfutures.co.uk\/wp-content\/uploads\/CSAT-blog-1-120x60.png 120w, https:\/\/www.legalfutures.co.uk\/wp-content\/uploads\/CSAT-blog-1-180x90.png 180w\" sizes=\"(max-width: 600px) 100vw, 600px\"\/><\/p>\n<h2><strong>The initiative<\/strong><\/h2>\n<p>Combining these two aspects to make a positive impact, SearchFlow is pleased to be launching a new initiative for 2025.<\/p>\n<p>For every customer satisfaction survey completed during the year, SearchFlow will plant a tree, in the\u00a0<a href=\"https:\/\/tree-nation.com\/profile\/searchflow\" target=\"_blank\" rel=\"noopener\">Forest of SearchFlow<em>.<\/em><\/a><\/p>\n<p>Our project is being completed in partnership with\u00a0<a href=\"https:\/\/tree-nation.com\/profile\/searchflow\" target=\"_blank\" rel=\"noopener\">Tree Nation<\/a>\u00a0\u2013 part of a wider program dedicated to reforesting the world.<\/p>\n<p>Simple and effective, we aim to further improve our customer experience whilst simultaneously continuing our mission to protect and care for the environment.<\/p>\n<h2><strong>Why trees?<\/strong><\/h2>\n<p>Planting trees has been proven to be one of the most efficient solutions to combat climate change. Reforestation and conservation projects can help to restore forests, create jobs, support local communities, improve air quality, and protect and support biodiversity.<\/p>\n<h2>How can you help?<\/h2>\n<p>We can\u2019t grow a forest without help. Answering our customer satisfaction survey only takes a few minutes, and in turn we can plant a tree.\u00a0Rest assured, we won\u2019t flood inboxes with emails \u2013 customers will only receive a satisfaction survey once a month.<\/p>\n<p>If you\u2019re not a customer and would still like to support our mission, you can buy and donate a tree by visiting\u00a0<a href=\"https:\/\/tree-nation.com\/profile\/searchflow\" target=\"_blank\" rel=\"noopener\">our forest<\/a><em>.<\/em>\u00a0All donations are gratefully received.<\/p>\n<p>Thank you in advance for the positive environmental impact you will be helping to create. We look forward to hearing our customers\u2019 insightful feedback, and\u00a0<a href=\"https:\/\/tree-nation.com\/profile\/searchflow\" target=\"_blank\" rel=\"noopener\">growing our forest.<\/a><\/p>\n<p>\u00a0<\/p>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>By\u00a0Legal Futures Associate SearchFlow Customer experience is a key part of SearchFlow\u2019s business approach. Our recent award win at the 2024 Customer Experience Awards (CXAs) for\u00a0\u2018Best Customer Service (SME)\u2019\u00a0follows SearchFlow\u2019s continued customer service award success. We monitor customer satisfaction on a daily basis, actively resolving anything other than positive feedback, and strive to continuously enhance [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":205889,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[97],"tags":[13092,2481,16113,12667,5795,78732,78733,4934,7344,12668],"dealstore":[],"offerexpiration":[],"class_list":["post-205888","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-legal","tag-customer","tag-future","tag-greener","tag-growing","tag-plants","tag-searchflow","tag-searchflows","tag-service","tag-survey","tag-trees"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Growing a greener future: How SearchFlow\u2019s customer service survey plants trees - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=205888\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Growing a greener future: How SearchFlow\u2019s customer service survey plants trees - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"By\u00a0Legal Futures Associate SearchFlow Customer experience is a key part of SearchFlow\u2019s business approach. 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