{"id":174600,"date":"2025-04-07T00:42:19","date_gmt":"2025-04-07T00:42:19","guid":{"rendered":"https:\/\/peraltafinancing.com\/airline\/compensation-clinic-british-airways-non-working-wifi-london-cairo\/"},"modified":"2025-04-07T00:42:19","modified_gmt":"2025-04-07T00:42:19","slug":"compensation-clinic-british-airways-non-working-wifi-london-cairo","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=174600","title":{"rendered":"Compensation Clinic: British Airways Non-Working WiFi London \u2013 Cairo"},"content":{"rendered":"


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This week, the Compensation Clinic comes from my BA flight this past Monday from London Heathrow to Cairo, which was supposed to have working WiFi but didn\u2019t.<\/p>\n

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Remember that you can\u00a0email us<\/a>, send a message via\u00a0Facebook<\/a>, or use\u00a0Twitter<\/a> to include photos too. We\u2019ll try to cover Compensation Clinic cases here regularly.<\/span><\/p>\n

You can access BA here<\/a>.<\/p>\n

The crew announced onboard that the WiFi was not working, and that was the case. The WiFi was turned on, but you couldn\u2019t access or pay for it.<\/p>\n

I was highly disappointed, as these flights between Heathrow and Cairo are on these awful short-haul planes. They don\u2019t have any entertainment options, and the equipment is precisely the same as a domestic 40-minute flight within the UK.<\/p>\n

This flight was the last segment of my RTW ex-Cairo that I issued last year. The first flight, LHR-CAI, also had issues that led to a misconnect and roughly $1K cash wire from BA: Compensation Clinic: Delayed British Airways Flight CAI-LHR-GIG & UK261 Compensation<\/a><\/p>\n

WiFi Complaint<\/strong><\/h3>\n

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I used the BA\u2019s complaint platform and received an immediate confirmation that the feedback had been received.<\/p>\n

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The response with 10,000 bonus Avios arrived the following day.<\/p>\n

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And they were also immediately in my The Club account.<\/p>\n

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Conclusion<\/strong><\/p>\n

This BA LHR-CAI flight was the most uncomfortable flight since the CAI-LHR that I took in October.<\/p>\n

BA’s seats on these planes are brutal, with zero padding. You don\u2019t have any BA-provided entertainment, and the food, even in business, is crap.<\/p>\n

Luckily, I had spent a few hours at the Concorde Room and had a light dinner there, knowing nothing edible would be provided onboard.<\/p>\n

BA, however, is very good at processing complaints\/feedback, but I would have rather had working WiFi and been able to do something during this miserable flight.<\/p>\n

Source<\/a><\/p>\n