{"id":157287,"date":"2025-03-26T07:36:49","date_gmt":"2025-03-26T07:36:49","guid":{"rendered":"https:\/\/peraltafinancing.com\/business\/real-estate\/remote-maintenance-solution-for-better-multi-family-resident-satisfaction\/"},"modified":"2025-03-26T07:36:49","modified_gmt":"2025-03-26T07:36:49","slug":"remote-maintenance-solution-for-better-multi-family-resident-satisfaction","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=157287","title":{"rendered":"Remote Maintenance Solution for Better Multi-family Resident Satisfaction"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p><i><em>[Note from editor: The \u201cMastermind Showcase\u201d highlights companies and news from members of <a href=\"https:\/\/www.geekestate.com\/\">GEM Diamond<\/a>. Today\u2019s showcase comes as one of our first <a href=\"https:\/\/geekestateblog.com\/peer-circles\/\">Peer Circles<\/a> participants: IrisCX]<\/em><\/i><\/p>\n<p><a href=\"https:\/\/geekestateblog.com\/wp-content\/uploads\/2025\/03\/iriscx_logo-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-24151 aligncenter\" src=\"https:\/\/geekestateblog.com\/wp-content\/uploads\/2025\/03\/iriscx_logo-1.jpg\" alt=\"\" width=\"200\" height=\"200\" srcset=\"https:\/\/geekestateblog.com\/wp-content\/uploads\/2025\/03\/iriscx_logo-1.jpg 200w, https:\/\/geekestateblog.com\/wp-content\/uploads\/2025\/03\/iriscx_logo-1-150x150.jpg 150w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\"\/><\/a><\/p>\n<p>IrisCX delivers AI-powered TeleMaintenance software to streamline warranty and customer service processes for multi-family and single-family operators. Their suite of services allows property managers to remotely guide customers, capture information, and resolve issues in real time without requiring in-person visits, reducing operational costs by automating warranty management, enabling intuitive video submissions for defect reporting, and offering 24\/7 visual support. The platform offers features such as visual workflows, video diagnostics, automated documentation, and integrations with customer relationship management (CRM) systems. IrisCX is used for a range of use cases, including product setup, troubleshooting, warranty support, and pre-purchase consultations.<\/p>\n<p><i>What we like:<\/i>\u00a0By providing virtual and automated services in 160 languages, IrisCX enables clients to solve 65% of maintenance and service requests in 8 minutes.<\/p>\n<p style=\"text-align: center;\"><a class=\"button\" href=\"http:\/\/www.iriscx.com\/\">Learn More<\/a><\/p>\n<\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>[Note from editor: The \u201cMastermind Showcase\u201d highlights companies and news from members of GEM Diamond. Today\u2019s showcase comes as one of our first Peer Circles participants: IrisCX] IrisCX delivers AI-powered TeleMaintenance software to streamline warranty and customer service processes for multi-family and single-family operators. Their suite of services allows property managers to remotely guide customers, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":157288,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[99],"tags":[64854,1649,53371,17653,1809,6008,47926,3080],"dealstore":[],"offerexpiration":[],"class_list":["post-157287","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-real-estate","tag-iriscx","tag-maintenance","tag-mastermind-showcase","tag-multifamily","tag-remote","tag-resident","tag-satisfaction","tag-solution"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Remote Maintenance Solution for Better Multi-family Resident Satisfaction - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=157287\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Remote Maintenance Solution for Better Multi-family Resident Satisfaction - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"[Note from editor: The \u201cMastermind Showcase\u201d highlights companies and news from members of GEM Diamond. 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