{"id":141641,"date":"2025-03-18T12:57:47","date_gmt":"2025-03-18T12:57:47","guid":{"rendered":"https:\/\/peraltafinancing.com\/business\/marketing\/companies-are-replacing-more-martech-focused-on-integrations-and-apis-and-still-expanding-their-stacks-chief-marketing-technologist\/"},"modified":"2025-03-18T12:57:47","modified_gmt":"2025-03-18T12:57:47","slug":"companies-are-replacing-more-martech-focused-on-integrations-and-apis-and-still-expanding-their-stacks-chief-marketing-technologist","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=141641","title":{"rendered":"Companies are replacing more martech, focused on integrations and APIs, and still expanding their stacks \u2013 Chief Marketing Technologist"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div itemprop=\"text\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px.png\"><img loading=\"lazy\" decoding=\"async\" alt=\"Martech Replacement Factors: Integrations and APIs are #2\" class=\"wp-image-5823\" width=\"728\" height=\"260\" srcset=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px.png 1456w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px-300x107.png 300w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px-1024x366.png 1024w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px-768x274.png 768w\" data-lazy-sizes=\"(max-width: 728px) 100vw, 728px\" src=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px.png\"\/><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px.png\" alt=\"Martech Replacement Factors: Integrations and APIs are #2\" class=\"wp-image-5823\" width=\"728\" height=\"260\" srcset=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px.png 1456w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px-300x107.png 300w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px-1024x366.png 1024w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px-768x274.png 768w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\"\/><\/a><\/figure>\n<p>I have two surveys for you that I think you\u2019ll love.<\/p>\n<p>The first is one that I\u2019m asking you to take: a cut-through-the-BS survey on the real ways in which you\u2019re seeing gen AI used in your organization \u2014 or not. This data will contribute to the \u201cMartech for 2025\u201d report and virtual event Frans Riemersma and I will be sharing on December 3. More details to follow. Both of us and thousands of your peers who will read this will be immensely grateful for your contribution. <a href=\"https:\/\/www.martechtribe.com\/generative-ai-survey\" target=\"_blank\" rel=\"noreferrer noopener\">Take the survey here<\/a>. Thank you!<\/p>\n<p>(As a little bonus for taking the survey, you\u2019ll receive a special edition of our marketing technology landscape graphic that focuses exclusively on the thousands of AI martech startups we\u2019ve cataloged over the past year.)<\/p>\n<p>The second survey \u2014 the <a href=\"https:\/\/martech.org\/features-drive-marketers-to-replace-martech-but-cost-is-top-of-mind-for-new-apps\/\" target=\"_blank\" rel=\"noreferrer noopener\">2024 Martech Replacement Survey<\/a> run by my good friends at MarTech.org \u2014 is one you can download the full report, free and ungated, now. They\u2019ve been running this survey for 5 years, and it\u2019s one of my favorite for insights into how and <em>why<\/em> martech stacks are evolving.<\/p>\n<p>Out of 496 respondents, a full 65% reported that they replaced one or more martech solutions in their stack over the past year. These are the applications most frequently replaced:<\/p>\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-apps-1456px.png\"><img loading=\"lazy\" decoding=\"async\" alt=\"Replaced Martech Apps in 2024\" class=\"wp-image-5824\" width=\"728\" height=\"260\" srcset=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-apps-1456px.png 1456w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-apps-1456px-300x107.png 300w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-apps-1456px-1024x366.png 1024w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-apps-1456px-768x274.png 768w\" data-lazy-sizes=\"(max-width: 728px) 100vw, 728px\" src=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-apps-1456px.png\"\/><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-apps-1456px.png\" alt=\"Replaced Martech Apps in 2024\" class=\"wp-image-5824\" width=\"728\" height=\"260\" srcset=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-apps-1456px.png 1456w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-apps-1456px-300x107.png 300w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-apps-1456px-1024x366.png 1024w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-apps-1456px-768x274.png 768w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\"\/><\/a><\/figure>\n<p>What immediately leaps out is the significant uptick in replacements across the board compared to the past two years. 31% replaced their core marketing automation platform. 22% replaced their CRM. 21% replaced their CDP. That\u2019s a lot of upheaval!<\/p>\n<p>(Note: 58% of the respondents were in B2B, 42% in B2C.)<\/p>\n<p>There are three different theories as to what is driving this.<\/p>\n<ul>\n<li><strong>Theory #1<\/strong>: the industry is consolidating and people are switching off of the also-ran products in a category to go with one of the top 3-5 leaders. <\/li>\n<li><strong>Theory #2<\/strong>: people are switching from one leader in a category to another, better optimizing for factors that we\u2019ll discuss in a moment.<\/li>\n<li><strong>Theory #3<\/strong>: people are switching to brand new challenger products in the category.<\/li>\n<\/ul>\n<p>My guess \u2014 and this is purely a guess \u2014 is that all three theories are at play in today\u2019s market, but mostly in the order in which I\u2019ve listed them. I believe the majority of shifts in these primary martech categories are coalescing forces around their respective leaders. (Disclosure: I am also the VP of platform ecosystem at HubSpot, which is seen as one of those leaders, so assume I\u2019m biased.)<\/p>\n<p>\u201cSo martech is finally consolidating!\u201d you might be rejoicing.<\/p>\n<p>To which I would reply, \u201cYes, but\u2026\u201d<\/p>\n<p>Yes, but the history of martech over the past 16 years has been one of simultaneous consolidation on one end and new expansion through disruptive innovation on the other end. And one of the data points from this Martech Replacement Survey suggests that paradox is still alive and well:<\/p>\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-stack-growth-1456px.png\"><img loading=\"lazy\" decoding=\"async\" alt=\"Martech Stack Growth in Martech Replacement Survey\" class=\"wp-image-5822\" width=\"728\" height=\"470\" srcset=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-stack-growth-1456px.png 1456w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-stack-growth-1456px-300x194.png 300w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-stack-growth-1456px-1024x661.png 1024w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-stack-growth-1456px-768x496.png 768w\" data-lazy-sizes=\"(max-width: 728px) 100vw, 728px\" src=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-stack-growth-1456px.png\"\/><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-stack-growth-1456px.png\" alt=\"Martech Stack Growth in Martech Replacement Survey\" class=\"wp-image-5822\" width=\"728\" height=\"470\" srcset=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-stack-growth-1456px.png 1456w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-stack-growth-1456px-300x194.png 300w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-stack-growth-1456px-1024x661.png 1024w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-stack-growth-1456px-768x496.png 768w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\"\/><\/a><\/figure>\n<p>The majority \u2014 60% \u2014 of the respondents who said they replaced a matech application in the past year, also said their total martech stack grew by 1-2 apps, 3-5 apps, or 6+ apps. Another 18% said their stack remained the same size.<\/p>\n<p>Only 22% said their martech stack shrank.<\/p>\n<p>If I were to take yet another guess, I suspect this is both consolidation and expansion happening simultaneously. Their replacement of one martech app with another may have eliminated other apps from their stack. But at the same time, new disruptive innovations and evolving marketing requirements led them to add net new apps to the mix.<\/p>\n<p>This leads to the finding that is most interesting to me, highlighted at the top of this post:<\/p>\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px.png\"><img loading=\"lazy\" decoding=\"async\" alt=\"Martech Replacement Factors: Integrations and APIs are #2\" class=\"wp-image-5823\" width=\"728\" height=\"260\" srcset=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px.png 1456w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px-300x107.png 300w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px-1024x366.png 1024w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px-768x274.png 768w\" data-lazy-sizes=\"(max-width: 728px) 100vw, 728px\" src=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px.png\"\/><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px.png\" alt=\"Martech Replacement Factors: Integrations and APIs are #2\" class=\"wp-image-5823\" width=\"728\" height=\"260\" srcset=\"https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px.png 1456w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px-300x107.png 300w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px-1024x366.png 1024w, https:\/\/chiefmartec.com\/wp-content\/uploads\/2024\/09\/martech-replace-factors-table-1456px-768x274.png 768w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\"\/><\/a><\/figure>\n<p>When people replace one martech solution with another, what factors are most important to them in the new solution they choose?<\/p>\n<p>You can see the handprint of the CFO and fiscally-minded marketing ops leaders on \u201ccost\u201d being the #1 factor this year, with 61% citing it as an important factor. Good.<\/p>\n<p>However, the #2 most important factor is \u201cintegration capabilities\/open API\u201d with 51% citing it. This shouldn\u2019t come as a surprise \u2014 integration has remained at the top of marketers\u2019 demands for better martech for years. Our own State of Martech 2024 report back in May showed that <a href=\"https:\/\/chiefmartec.com\/2024\/06\/apis-are-very-important-to-martech-buyers-today-but-theyll-be-crucial-for-the-coming-wave-of-ai-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">APIs are very important to martech buyers<\/a>, not only for today\u2019s use cases, but in support of the <a href=\"https:\/\/chiefmartec.com\/2024\/07\/the-new-data-layer-in-martech-has-taken-hold-as-the-foundation-upon-which-marketing-ai-will-be-built\/\" target=\"_blank\" rel=\"noreferrer noopener\">new data layer emerging in many companies<\/a> and preparation for the next wave of AI-powered automation.<\/p>\n<p>Improved customer\/digital experience is #2. Data centralization\/data capabilities and ability to actively measure ROI are tied for #4. (As I\u2019ve noted before, APIs, data centralization, and measuring ROI are kind of all bundled together to unify marketing oeprations.)<\/p>\n<p>I know, I know, security and compliance should be much higher than 26%. My third and final guess is that these are actually seen as \u201cgivens\u201d \u2014 the purchase simply won\u2019t pass the approval process if these requirements aren\u2019t satisified \u2014 and so it\u2019s not criteria that marketers spend a lot of time consciously debating in the selection process.<\/p>\n<p>Overarching takeaway: martech is definitely not standing still.<\/p>\n<p>P.S. Please <a href=\"https:\/\/www.martechtribe.com\/generative-ai-survey\" target=\"_blank\" rel=\"noreferrer noopener\">take on our gen AI survey for Martech for 2025<\/a> and get that bonus AI martech landscape. Thank you!<\/p>\n<div class=\"astra-advanced-hook-4623 \">\n<div class=\"wp-block-columns bottom-of-post-optin-widget is-layout-flex wp-container-3\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:40%\">\n<h3 class=\"has-text-align-center wp-block-heading\">Get chiefmartec.com directly in your inbox!<\/h3>\n<p class=\"has-normal-font-size\"><meta charset=\"utf-8\"\/>Subscribe to my newsletter to get the latest insights on martech as soon as they hit the wire. I usually publish an article every week or two \u2014 aiming for quality over quantity.<\/p>\n<\/div>\n<\/div><\/div>\n<\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>I have two surveys for you that I think you\u2019ll love. The first is one that I\u2019m asking you to take: a cut-through-the-BS survey on the real ways in which you\u2019re seeing gen AI used in your organization \u2014 or not. This data will contribute to the \u201cMartech for 2025\u201d report and virtual event Frans [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":141642,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[98],"tags":[13963,3576,11269,17734,28472,27940,8402,29599,11374,23264,23265],"dealstore":[],"offerexpiration":[],"class_list":["post-141641","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","tag-apis","tag-chief","tag-companies","tag-expanding","tag-focused","tag-integrations","tag-marketing","tag-martech","tag-replacing","tag-stacks","tag-technologist"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Companies are replacing more martech, focused on integrations and APIs, and still expanding their stacks \u2013 Chief Marketing Technologist - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=141641\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Companies are replacing more martech, focused on integrations and APIs, and still expanding their stacks \u2013 Chief Marketing Technologist - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"I have two surveys for you that I think you\u2019ll love. The first is one that I\u2019m asking you to take: a cut-through-the-BS survey on the real ways in which you\u2019re seeing gen AI used in your organization \u2014 or not. 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The first is one that I\u2019m asking you to take: a cut-through-the-BS survey on the real ways in which you\u2019re seeing gen AI used in your organization \u2014 or not. 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