{"id":109486,"date":"2025-02-25T16:50:04","date_gmt":"2025-02-25T16:50:04","guid":{"rendered":"https:\/\/peraltafinancing.com\/accounting\/mapping-the-customer-journey-insights-from-blake-grewal\/"},"modified":"2025-02-25T16:50:04","modified_gmt":"2025-02-25T16:50:04","slug":"mapping-the-customer-journey-insights-from-blake-grewal","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=109486","title":{"rendered":"Mapping the Customer Journey: Insights from Blake Grewal"},"content":{"rendered":"<p> <br \/>\n<br \/><img decoding=\"async\" src=\"https:\/\/insightfulaccountant.com\/downloads\/20673\/download\/blake%20grewal%20Accounting%20insiders%20podcast%201024%20x%20768.png?cb=f37be7b808565533d0a6c7944037f2b2\" \/><\/p>\n<div id=\"content\" data-transition=\"content\" data-loop=\"false\" itemprop=\"articleBody\">\n<div>\n<p class=\"lead\"><a href=\"https:\/\/youtu.be\/kG_xczciduk?si=rrZDPd7YYIZ9G5o4\" target=\"_blank\" aria-label=\"Link opens in new window (Mapping the Customer Journey: Insights from Blake Grewal)\">Mapping the Customer Journey: Insights from Blake Grewal<\/a><\/p>\n<p>In this episode of the Accounting Insiders Podcast, host Gary DeHart sits down with Blake Grewal, founder and CEO of Customer IQ, to discuss the power of customer journey mapping for service-based businesses.<\/p>\n<p>\ud83d\udca1 What You\u2019ll Learn:<\/p>\n<p>\u2714\ufe0f The importance of visualizing the entire customer experience<\/p>\n<p>\u2714\ufe0f How to identify feedback opportunities and optimize automation<\/p>\n<p>\u2714\ufe0f The role of Google My Business in maximizing marketing efforts<\/p>\n<p>\u2714\ufe0f Why tailored journey maps are essential for different customer segments<\/p>\n<p>\u2714\ufe0f How to integrate technology strategically for business growth<\/p>\n<p>Blake shares practical tools for brainstorming and refining customer journeys, along with strategies for using customer reviews to drive engagement. Plus, learn how Customer IQ is offering free customer journey mapping consultations to help businesses level up their marketing strategies.<\/p>\n<p>\ud83d\udccc Want to optimize your customer journey? Visit Customer IQ for a free consultation!<\/p>\n<p>\ud83c\udf10 <a href=\"https:\/\/www.youtube.com\/redirect?event=video_description&amp;redir_token=QUFFLUhqbmhFSkxSRjQwMFpiVXBJcmhpUlRqdzdraUxMd3xBQ3Jtc0ttUXU5VTBlcVZkeGc3SjIyNm4tTy15TXJzR2xnOEN6aFg5NVM4ZUwxbEZ3c1N5aTROZVcyTFFOWnJoY0k2MjlTSFRubHdlQ3RaM0s2Q1dGeHBRa0dsUXJJajBsbjRnYVRBU3hDcmhFbDRMOVdqNzVGMA&amp;q=https%3A%2F%2Fwww.customer-iq.co%2F&amp;v=kG_xczciduk\" target=\"_blank\" aria-label=\"Link opens in new window (https:\/\/www.customer-iq.co\/)\">https:\/\/www.customer-iq.co\/<\/a><\/p>\n<p>\ud83c\udf10 <a href=\"https:\/\/www.youtube.com\/redirect?event=video_description&amp;redir_token=QUFFLUhqa2JpM1ZDVnRCeUJ3OFFIa0hxZlp4N0t6Q0IzZ3xBQ3Jtc0tuODFVTHBPTklUb3MtSzQ3TFBiNC1nVGlteW1FYzB6aGZhTWszUW1WS0xlWHdjXzFCOWppbjB3MGtDZDB5TWZzM3ZZdGNQNEpNRkdZeU51RkthblIxaXFET296ZTZ6Q1Q1bmhGRUh2REM4LUV3Y1Ffdw&amp;q=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fblakegrewal%2F&amp;v=kG_xczciduk\" target=\"_blank\" aria-label=\"Link opens in new window (&#xA0;&#xA0;\/&#xA0;blakegrewal&#xA0;&#xA0;)\">\u00a0\u00a0\/\u00a0blakegrewal\u00a0\u00a0<\/a><\/p>\n<hr\/>\n<h4><strong>Like what you&#8217;re reading?<\/strong><\/h4>\n<p>Subscribe to our FREE newsletter and we&#8217;ll deliver content like this directly to your inbox.<\/p>\n<p><a href=\"https:\/\/share.hsforms.com\/1VICuFacpRwqeIzN9NvPX_Aqldcp\" target=\"_blank\" aria-label=\"Link opens in new window (SIGN UP TODAY)\">SIGN UP TODAY<\/a><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p><script async defer src=\"https:\/\/connect.facebook.net\/en_US\/sdk.js\" ><\/script><br \/>\n<br \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mapping the Customer Journey: Insights from Blake Grewal In this episode of the Accounting Insiders Podcast, host Gary DeHart sits down with Blake Grewal, founder and CEO of Customer IQ, to discuss the power of customer journey mapping for service-based businesses. \ud83d\udca1 What You\u2019ll Learn: \u2714\ufe0f The importance of visualizing the entire customer experience \u2714\ufe0f [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":109487,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11759],"tags":[49495,49496,49497,12841,5062,49499,49505,13092,49500,49501,49502,1748,19561,49498,49503,49506,10844,6967,49504,18357,6252,3912],"dealstore":[],"offerexpiration":[],"class_list":["post-109486","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-accounting","tag-accounting-insiders","tag-accounting-insiders-podcast","tag-accounting-podcast","tag-automation","tag-blake","tag-blake-grewal","tag-client-reviews","tag-customer","tag-customer-iq","tag-customer-journey","tag-customer-journey-mapping","tag-engagement","tag-feedback","tag-gary-dehart","tag-google-my-business","tag-grewal","tag-insights","tag-journey","tag-journey-maps","tag-mapping","tag-podcast","tag-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - 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