{"id":101105,"date":"2025-02-21T08:10:20","date_gmt":"2025-02-21T08:10:20","guid":{"rendered":"https:\/\/peraltafinancing.com\/airline\/suite-excitemint\/"},"modified":"2025-02-21T08:10:20","modified_gmt":"2025-02-21T08:10:20","slug":"suite-excitemint","status":"publish","type":"post","link":"https:\/\/fivemor.com\/?p=101105","title":{"rendered":"Suite ExciteMint"},"content":{"rendered":"


\n<\/p>\n

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\nEver since JetBlue introduced its premium product, Mint<\/a>, I wanted to fly it.\u00a0 <\/span>With Mint, formerly all-economy class JetBlue ventured into a new territory.\u00a0 <\/span>JetBlue has entered the highly competitive U.S. transcon market fighting head-to-head with established legacies of United, American, and Delta, as well as west coast power house Virgin America. \u00a0<\/span><\/div>\n

\nWith the exception of Virgin America, all other airlines offer lie-flat seats in the transcon market.\u00a0 <\/span>United with their \u201cp.s.\u201d (Premium Service) 757s, American with their new A321\u201cT\u201d (Transcon), and Delta with their \u201cDelta One\u201d international cabin 757\/767s.\u00a0\u00a0<\/span>In an age of airlines \u201cracing to the bottom\u201d, it is refreshing to see U.S. airlines recognizing a need and answering the demand for a premium product.\u00a0\u00a0<\/span>With the transcon market locked up in a four-way battle – each airline with their loyal fliers – can yet another airline enter the same market taking a piece of the same pie? \u00a0\u00a0<\/span><\/p>\n

\nFor the all-Blue airline that added a hint of green, the answer is an emphatic YES! Mint service has been so successful that the program has expanded beyond the core San Francisco\/Los Angeles \u2013 New York market.\u00a0 <\/span>Mint can now be found on long distance markets in Boston, the Caribbean, and Florida.<\/p>\n

\nSuite Score<\/h4>\n<\/p>\n

\nOn a recent work trip from San Francisco (SFO), I got rerouted to fly JetBlue to Boston (BOS) at the last minute.\u00a0 <\/span>Looking at the seatmap, my flight was very lightly loaded on that Tuesday.\u00a0 <\/span>Better yet,<\/span> there was a number of Suite seats available in Mint.\u00a0 <\/span>Being a daytime light, I decided to upgrade my ticket in order to fully experience Mint. \u00a0<\/span><\/p>\n

\nJetBlue\u2019s 16-seat Mint cabin is configured in alternating rows of 2-2 and 1-1 seats.\u00a0 <\/span>Seat-pairs are known as \u201cMint Seats\u201d while the single seats are known as \u201cMint Suite\u201d.\u00a0 <\/span>While there is no cost difference between the two seat types, the Suite features a sliding door for increased privacy, first for an U.S. airline. \u00a0<\/span>
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\nPrior to the flight being under gate-control, the only way to upgrade to Mint from \u201cCore\u201d (economy) ticket is to get your ticket reissued as a Mint ticket.\u00a0 <\/span>In other words, the \u201cupgrade fee\u201d is simply the fare difference between Core and Mint.\u00a0 <\/span>There are no options to upgrade while checking–<\/span>in on-line nor at the ticket counter.\u00a0 <\/span>Since I did not pay for my original ticket, my only option was to pay the standard $549 upgrade fee at the gate.<\/p>\n\n\n\n\n
<\/a><\/td>\n<\/tr>\n
JetBlue utilizes SFO’s International Terminal<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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\nNot knowing any of this prior to my trip, I arrived at SFO sufficiently early.\u00a0 <\/span>Fortunately, both the ticket counter and security lines were short and I arrived at gate A3 well before agents were open for check-in.\u00a0 <\/span>After confirming seat 4F was still available, I broke out my credit card and paid the upgrade fee.<\/p>\n

\n\n\n\n\n
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ExciteMint is in the Air<\/span><\/i><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\nBoarding commenced shortly thereafter, more than 40 minutes prior to the 7:50 am departure time. Stepping on board, I was greeted with stylish Mint seats in contrasting black leather and white plastic casted in cool blue-purple mood lighting. \u00a0<\/span><\/div>\n

\n
<\/span>
\nAmusingly enough, B and F seats were labeled as \u201ccenter\u201d seats.\u00a0\u00a0<\/span>I couldn\u2019t help but laugh that I had just paid over $500 for a middle seat.\u00a0\u00a0<\/span><\/span>
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The dreaded middle seat? \u00a0Not really.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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More like your own throne!<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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\nA thick blanket, pillow, amenity kit, and a welcome card signed by Jeff and Jessica were waiting at each seat. \u00a0\u00a0<\/span><\/p>\n

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\n<\/a><\/div>\n

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\nThere were numerous Mint newbies onboard given Jeff was providing seat introductions all around. Many economy passengers boarding noted the fancy Mint seats.\u00a0 <\/span>Some said they would upgrade on their next flight.<\/p>\n

\nA retro-styled \u201cGrado Labs Series 60\u201d headset was handed out.\u00a0 <\/span>Flight attendant noted it was to be collected before the end of the flight, when I would be given a disposable headset.\u00a0 <\/span>I later learned Grado Labs is a Brooklyn-based company well-known for their open-air headphones.\u00a0 <\/span>Highly rated and I assume deservedly so.\u00a0 <\/span>However, since their headphone was not noise cancelling,<\/span> I still preferred my Bose. \u00a0<\/span>
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\nGiven our light load, boarding was complete 20 minutes before departure.\u00a0 <\/span>A number of Even More Space seats were still available and an announcement was made offering them for sale.\u00a0 <\/span>Captain added that our flight time was expected to be five hours at an altitude of 39,000 feet.<\/p>\n

\n<\/p>\n\n\n\n\n
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\nTerminal 1 under construction<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

\n
<\/b>
\nThe Flight<\/b>

<\/b>
\nAircraft<\/b>:\u00a0 <\/span>Airbus A321-231<\/p>\n

\nRegistration<\/b>:\u00a0 <\/span>N967JT \u00a0ExciteMint is in the Air<\/i><\/p>\n

\nmsn<\/b>:\u00a0 <\/span>7257<\/p>\n

\nDelivered<\/b>:\u00a0 <\/span>August 2016 (age 1 year)<\/p>\n

\nFlight<\/b>:\u00a0\u00a0<\/span>B6 436
Scheduled Departure \u2013 Arrival<\/b>:\u00a0 <\/span>7:50 am \u2013 4:29 pm\u00a0<\/span><\/p>\n

\nActual Departure \u2013 Arrival<\/b>:\u00a0 <\/span>7:40 am (gate A3A) \u2013 4:12 pm (gate C9)<\/p>\n

\nTakeoff SFO Runway 01R<\/b>:\u00a0 <\/span>8:01 am<\/p>\n

\nLand BOS Runway 04R<\/b>:\u00a0 <\/span>4:07 pm<\/p>\n

\nFlight Duration<\/b>:\u00a0 <\/span>5 hours 6 minutes<\/p>\n

\n
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\nWe quickly reached the queue for Runway 01R given the short distance from the A-concourse. \u00a0\u00a0<\/span>After waiting for our turn due to arrivals on the cross runway, my flight to Boston was underway.\u00a0 <\/span>After takeoff, Jeff returned and closed my suite door offered to take down anyone\u2019s carry-on stored in the overhead.\u00a0 <\/span>He also unpacked blankets and discarded the plastic bag.\u00a0 <\/span>Nice touch! \u00a0<\/span>
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\nATC channel \u2013 no workie<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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I reclined my seat and extended the legrest to a more comfortable position.\u00a0 <\/span>Unfortunately, the legrest does not extend very far, leaving my feet hanging from my short legs.\u00a0 <\/span>I repositioned myself and adjusted the seat so that my feet can get into the foot well. \u00a0<\/span><\/p>\n

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\nProperly adjusted relax mode<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

\n
I was excited to see the Air Traffic Control (ATC) station on the audio channel, remembering that one of JetBlue\u2019s transcon competitors is United with their ATC audio, Channel 9.\u00a0 <\/span>Disappointingly, the ATC channel was silent (not unlike United Channel 9 nowadays).\u00a0 <\/span>I asked Jeff if the captain is willing to turn it on.\u00a0 <\/span>Jessica later returned and apologized for the channel not working.\u00a0 <\/span>She said someone always want to listen to it, but despite her writing it up every flight, the channel never seems to work.\u00a0 <\/span>I later found out via a google search that the airline (has not\/will not) turn on ATC audio for whatever reason. \u00a0<\/span><\/p>\n

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\nJessica distributed hot towels and then took drink and brunch orders.\u00a0 <\/span>I was loving the mint limeaid so I decided to continue with that.\u00a0 <\/span>When Jessica returned with my drink, she emphasized, \u201chere is your signature<\/i> mint limeaid\u201d.\u00a0 <\/span>She then offered me a tasting of the cherry pomegranate smoothie.\u00a0 <\/span>Not sure why it was a \u201ctasting\u201d since it was listed on the menu.\u00a0<\/span>
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\nJessica served the Mint cabin while Jeff prepared meals in the galley.\u00a0 <\/span>While my drink was promptly refilled, pace of the service felt slow. I finally received my meal one hour 15 minutes into the flight.\u00a0 <\/span>Served tapas style, my brunch choice consisted of corn soup with lobster, omelet with potato and sausage, and fresh fruit.\u00a0 <\/span>The Saxon+Parole corn soup was very tasty and the lobster gave it a nice high-end touch.\u00a0 <\/span>There was nothing special with the omelet, it was just your generic hot airline breakfast dish.\u00a0 <\/span>I always appreciate fresh cut fruit \u2013 refreshing and healthy.\u00a0 <\/span>Interestingly,<\/span> for a high-end meal service, the napkin was low-end paper. \u00a0<\/span>
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\nIncorporating \u201cMint\u201d across service was obvious (nourishMint, refreshMint, Mint Limeaid, etc).\u00a0 <\/span>However, while I was having my meal, I realized the rectangular tapered corner Mint shape was everywhere.\u00a0 <\/span>On dishware, the tray table, even on a card and paper clip in the amenity kit.\u00a0 <\/span>JetBlue really went the extra mile to ensure the branding was visible throughout the flying experience \u2013 whether you realize it or not. \u00a0<\/span>
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\nFeeling satisfied after that elegant brunch, Jessica promptly picked up my tray.\u00a0 <\/span>She offered me lemon sorbet and \u201ca hot beverage, perhaps?\u201d.\u00a0 <\/span>I went with cappuccino. \u00a0 <\/span>The cap was topped with beautiful foam with a contrasting espresso \u201cdot\u201d.\u00a0 <\/span>I was impressed with such an elegant drink onboard a plane.\u00a0 <\/span>Jessica said they have an espresso maker on board with a milk foamer.\u00a0 <\/span>I thought the Brooklyn Roasting Company espresso was quite balanced.\u00a0 <\/span>I liked it very much and ordered another.\u00a0 <\/span>Contrastingly, the lemon sorbet was too sweet for my taste.\u00a0\u00a0<\/span>Unable to balance it with my cappuccino, I left my sorbet half eaten.\u00a0 <\/span>My meal service was completed two hours into the flight.<\/p>\n
\n<\/a><\/div>\n

<\/div>\n

\nWith my brunch finished, I reclined my bed to the fully flat position \u2013 not for a nap, but for photos!\u00a0 <\/span>Jessica offered to set up the bed for me which I politely declined.\u00a0 <\/span>She suggested using the amenity kit to stage the photo.\u00a0 <\/span>Great idea! \u00a0<\/span>
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\nA self-service bar is located next to door R2, between the Mint and Core cabins.\u00a0 <\/span>Nicely lit in blue light, it was fully stocked with usual selection of soft drinks and JetBlue\u2019s signature blue snacks.\u00a0 <\/span>Jessica explained locating the self-service bar at mid cabin works a lot better than on the A320, which is in the aft galley, out of the way from flight attendants performing their duties. \u00a0<\/span>
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\nI think passengers receive the best value flying on JetBlue.\u00a0 <\/span>Along with free satellite TV, the airline also offers free Wi-Fi for everyone on board.\u00a0 <\/span>Yes, including those flying economy.\u00a0 <\/span>Fly-Fi, JetBlue\u2019s Ka-band satellite-based wifi service, touts speeds \u201cas fast as home or work\u201d.\u00a0 <\/span>Browsing the web on my smartphone, I thought the speed was equivalent to free hotel Wi-Fi (i.e., acceptably fast, but not that fast).\u00a0 <\/span>Unfortunately, I did not run a speed test. \u00a0<\/span>
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\nUnlike Wi-Fi service on other airlines, you are also able to stream on-line video. I played back DVR\u2019d shows from two on-line video services: YouTube TV and Netflix.\u00a0 <\/span>YouTube TV played back my program at low resolution while Netflix was in glorious HD.\u00a0 <\/span>To ensure this was not an anomaly, I tested both services again and got the same result. \u00a0 <\/span>I also played an ordinary YouTube video.\u00a0 <\/span>Again, content played back at low resolution. \u00a0<\/span>
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Streaming Netflix at 40,000 feet – a first for me!<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n


<\/span><\/div>\n

\nAbout two hours before landing, Jessica came through the cabin with a basket of \u201cour signature snacks\u201d.\u00a0 <\/span>Fresh whole fruit (apples and oranges) were offered in addition to the usual selection of blue snacks. \u00a0<\/span><\/p>\n

\n
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<\/p>\n\n\n\n\n
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Chicago and Lake Michigan<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

\n
Before landing hot towels were distributed about 40 minutes to go. \u00a0It was followed by the ever helpful before-descend-seat-belt-on warning from the cockpit.\u00a0 \u00a0<\/span>

<\/span>
\nSpeaking of which…<\/span><\/p>\n

\n
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\n<\/a><\/div>\n

<\/p>\n

\n<\/a><\/div>\n


<\/span>
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\nJessica came by and reminded me my camera stored in the bin next to my seat.\u00a0 <\/span>\u201cAlready put it away,\u201d I replied but thanked (and appreciated) her for remembering that from earlier in the flight.<\/p>\n

\nFinally, 30 minutes before landing\u00a0came the last service \u2013 the farewell cookie.\u00a0 <\/span>\u201cMr.<\/span> Wang, it’s a pleasure having you on board Mint today, we have a rainbow cookie for you.\u201d\u00a0 <\/span>\u201cI have been looking forward to this!\u201d\u00a0 <\/span>I see the point of the cookie as a goodbye gift, nicely boxed to be eaten later. However, I thought this gourmet cookie would have been better served as a mid-flight snack \u2013 warmed of course.\u00a0 <\/span>The already pre-packaged signature snacks could be used as goodbye snacks just as well.\u00a0<\/span>
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\nFinally, Jeff collected the fancy Grado Labs headphones and traded them with \u201cdisposable\u201d earbuds.\u00a0 <\/span>They were in a nice reusable faux wool case which can be doubled as a phone case.\u00a0 <\/span>Meanwhile, flight attendants helped passengers restow their carry-on bags up the overhead bins. \u00a0<\/span>
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\nUpon exiting, Jessica smiled warmly as we exchanged our goodbyes.\u00a0 <\/span>\u201cMr.<\/span> Wang,<\/span> I hope you enjoyed your flight and hope to see you again soon!\u201d\u00a0 <\/span>Charmed, I managed a simple \u201cme too!\u201d<\/p>\n

\n<\/p>\n

\nFinal Thoughts<\/h4>\n<\/p>\n
\n
\n<\/a><\/div>\n<\/div>\n

\nI was truly impressed with JetBlue\u2019s Mint.\u00a0 <\/span>Flight attendants Jessica and Jeff provided top notch service.\u00a0 <\/span>They performed their jobs with utmost professionalism along with genuinely warmth and sincerity.<\/span>\u00a0 <\/span>Based upon from what I read, this was not unique to my crew.\u00a0 <\/span>High levels of service on JetBlue Mint is a consistent comment.\u00a0 <\/span>I will go as far as saying the service I received on my Mint flight was comparable to those I have experienced on Singapore Airlines.\u00a0 <\/span>And that\u2019s saying something!<\/p>\n

\nAs for the hard product, I did not get a chance to sleep in my Suite, so I cannot judge the true comfort of the bed nor the true privacy of the sliding door.\u00a0 <\/span>Having said that, seating comfort was excellent.\u00a0 <\/span>Heck, you are in your own throne!\u00a0 <\/span>Thoughtful touches like consistent but subtle branding gives a level of elegance that you may not notice but your subconscious would appreciate.\u00a0 <\/span>Top it off with free satellite TV and<\/i> free satellite Wi-Fi (that allows you to stream video), JetBlue\u2019s Mint offers an extremely competitive product and gives customers from other airlines a compelling reason to jump ship.<\/p>\n

I would not hesitate dropping another $500+ to fly JetBlue Mint again.\u00a0 <\/span>The all-blue airline had truly earned its green leaf!<\/p>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"

Ever since JetBlue introduced its premium product, Mint, I wanted to fly it.\u00a0 With Mint, formerly all-economy class JetBlue ventured into a new territory.\u00a0 JetBlue has entered the highly competitive U.S. transcon market fighting head-to-head with established legacies of United, American, and Delta, as well as west coast power house Virgin America. \u00a0 With the […]<\/p>\n","protected":false},"author":1,"featured_media":101106,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12028],"tags":[47000,26666],"dealstore":[],"offerexpiration":[],"class_list":["post-101105","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-airline","tag-excitemint","tag-suite"],"yoast_head":"\nSuite ExciteMint - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fivemor.com\/?p=101105\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Suite ExciteMint - 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