Enterprise computing
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Big Tech’s A.I. Spending Keeps Rising. So Do the Jitters.
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Amazon joined a procession of tech giants that ramped up their spending on artificial intelligence, as its capital expenditures soared 69 percent. Concerns ...

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AI Agents Aren’t Ready for Consumer-Facing Work—But They Can Excel at Internal Processes
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A project at a European telecom shows why companies should start small and focus on back-end tasks.

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Making Sense of Research on How People Use AI
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As generative AI plays an increasingly prominent role in our lives—at work as well as at home—we’d all do well to develop our own nuanced viewpoints about ...

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How Behavioral Science Can Improve the Return on AI Investments
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Why do so many AI projects flop? After years of hearing how AI will revolutionize business, recent studies have shown that companies are still consistently ...

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