<p>Research suggests adoption improves when organizations are explicit about an agent’s capabilities—and limitations.</p>
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<p>Leaders need to rethink workflows before introducing AI.</p>
<p>This week’s HBR Executive Agenda tackles one of a CEO’s biggest challenges: deciding when to hand the reins to a ...
<p>In the August 31 edition of The Insider newsletter, managing editor Gretchen Gavett writes on why organizational transformation is a learning ...
<p>McDonald’s CEO & Chairman Chris Kempczinski on implementing a new strategy at a company with 63 million global daily ...
<p>Companies are increasingly dependent on a complex network of suppliers and other partners, but they aren’t significantly engaging them in ...
We recently wrote about the need for leaders to be less “nice” and more “good”: to reduce their focus on making people feel comfortable and instead lean in ...
<p>They’re caught between executive ambition and operational reality, with little formal support.</p>
For more than two decades, modularity has been one of the dominant design principles for complex organizations. The logic is elegant: Decompose the firm ...