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When a Team Member Underperforms—but Has Organizational Capital
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<p>Strategies to prevent an &#8220;untouchable&#8221; employee from getting in the way of the results you&#8217;re accountable ...

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Designing Experiences That Drive Results
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An HBR Executive Masterclass with researcher and author Marcus Buckingham.August 31, 2026You may think your job as a leader is to set strategy, allocate ...

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How Top World Cup, NBA, and NFL Coaches Make Better Decisions Under Pressure
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ALISON BEARD: I’m Alison Beard. ADI IGNATIUS: And I’m Adi Ignatius and this is the HBR IdeaCast. ALISON BEARD: Adi, as you know and as ...

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The Case for Performance-First Management
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<p>Employees who say that their managers are performance-first report higher overall satisfaction with their experience.</p>

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Want Workers to Reskill? Show Them Who They Can Become.
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<p>New research underscores the importance of designing training with identity and employment outcomes in mind.</p>

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The Office Amenity That Actually Improves Teamwork
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<p>Research on 6,000 workers shows how one investment helps people to do their best thinking.</p>

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Frontline Workers Know How to Solve Your Organization’s Biggest Problems
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Frontline employees shape the customer experience, spot operational friction first, and determine whether new tools improve work or simply create more of ...

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The Case for Hiring Job Hoppers
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A history of frequent job changes—or “job hopping”—has traditionally been viewed as a red flag for hiring managers and leaders, who worry these candidates ...

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