We talked about loyalty programs this week. I talked about the feebleness of points and percentages off. Here's Red Lobster Nation.Earn points, get dollars ...

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This is what happens if you don't give AI a copy of what our friend, The Lemonhead, looks like. It leverages creative expression to do whatever the heck it ...

With so many treatments addressing slavery in just the last two decades it is difficult to find one that does not read like déjà vu.  That is not the case ...

Here's one of the optional analytics that I might add to a Top 12 project ... I call it the "Viable Assortment".Viable Assortment = The Number of ...

They're as old as the Bible.This book (click here) is a classic from the dot.com era. The authors explain how industries evolve and change. Think about ...

If Southern comfort food had a Hall of Fame, butter beans would deserve their own plaque. They may not get the same attention as meat or mac and cheese, ...

I gave a presentation in 2016, in front of about 1,500 people. I spent nearly an hour explaining to the audience how running an ecommerce brand would ...

Kevin and I spoke at a Washington D.C. mental health fundraiser – a few years ago in black tie near the White House (1-22-26) I’m proud that my son, Kevin ...

One of the analyses I run in a pricing project is measurement of customer response by price point. If inexpensive price point customers are willing to buy ...