I gave a presentation in 2016, in front of about 1,500 people. I spent nearly an hour explaining to the audience how running an ecommerce brand would ...

One of the analyses I run in a pricing project is measurement of customer response by price point. If inexpensive price point customers are willing to buy ...

Midland Paper thinks you need to read this article (click here). They included the article in a newsletter this week.Is there a rise in Slow Commerce? I ...

In the 2016-2018 timeframe Private Equity folks asked me to evaluate a business that they felt was "cheating".What does "cheating" mean?It means the brand ...

This one is always a classic ... every one of you manages customers who ultimately gravitate toward specific merchandise categories or exhibit behavior ...

Here's one of the analyses that "some" clients really appreciate. What you see below isn't the full analysis, it's a portion of the table with ...

Recall that I've collected the twelve analyses that you consistently get the most use out of ... these are the analytics you take action on, they are the ...

I watched a program on linear television (#gasp #oldschool #luddite). A pair of perfectly wonderful sisters were running a restaurant that was ...

Times change, folks.Did you know that somebody at a catalog agency works on the Amazon Toy catalog?It has to be a fascinating feeling ... for a quarter ...

A podcaster asked what my most popular projects are? Interestingly, a look back at the work I've performed over the past three years showed a series of ...